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Manager - Collections - Housing

Manager - Collections - Housing

Tata Capital

6 - 11 years

6 - 10 Lacs

Mumbai

Posted:3 days ago| Platform:

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Skills Required

collection management financial services service delivery collections npa debt collection team management credit collection debt recovery recovery sales delinquency management recovery management recovery operations vendor debt management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Manager - Collections in Jaipur. The ideal candidate will have 6-11 years of experience in collections, preferably in the banking or financial services industry.
Roles and Responsibility

Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates.

Ensure NPA''s are within assigned budgets and minimize them through active efforts.

Increase fee income/revenue and control vendor payouts.

Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers.

Track and control delinquency, focusing on non-starters.

Build relationships with key clients to ensure timely collections and monitor defaulting customers.

Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines.

Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA.

Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts.

Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures.

Job

GraduateYes.

Masters/Postgraduate is optional.

Minimum 6 years of experience in collections.

Strong knowledge of banking and financial services.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and meet targets.

Strong analytical and problem-solving skills.

Experience in managing teams and allocating work to field executives.

Knowledge of auditing and regulatory requirements.

Familiarity with legal and statutory bodies.

Ability to build relationships with key clients.

Strong understanding of customer satisfaction and service delivery.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3763 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Manager - Collections - Housing