Manager - Business Collaboration

The role is responsible for supporting pricing initiatives for the Enterprise Voice Services portfolio, which includes International Outbound, ITFS, LNS, Cloud Voice, and Domestic Voice Services among others. Your tasks will involve understanding customers" commercial expectations, the product offerings of TCL Voice & Application, and developing mutually beneficial commercial propositions. You will also be involved in developing pricing models, managing large-scale RFPs, ensuring account profitability, conducting margin analysis, and performing cost benchmarking to maintain competitive positioning. As a part of your responsibilities, you will lead and drive a team to provide support to sales teams for commercial analysis and deal preparation. This will include interfacing with product and sales teams to ensure efficient and timely support for deals. Additionally, you will provide support on bid proposal creation and submission. Your work will be performed with minimal direction and will be reviewed by senior management, where you will provide resolutions to a diverse range of complex problems. Your role will involve developing and maintaining dynamic pricing models for various voice services, analyzing market trends, cost structures, and competitor pricing to inform pricing decisions. You will collaborate with finance and product teams to align pricing with business objectives. Furthermore, you will lead pricing responses for large and complex RFPs, working closely with sales, legal, and technical teams to ensure competitive and compliant proposals. You will evaluate pricing scenarios and provide recommendations to maximize win rates and profitability. Monitoring and managing profitability across accounts and services will also be part of your responsibilities. You will conduct regular margin analysis to identify opportunities for improvement and implement pricing adjustments based on performance metrics and market dynamics. Additionally, you will perform cost benchmarking across regions and services to ensure cost competitiveness, maintaining a database of cost inputs and vendor pricing for reference and analysis. Your insights will also support strategic sourcing and vendor negotiations. Collaboration with stakeholders such as sales, finance, product, and operations teams is crucial in supporting pricing decisions. You will provide training and guidance on pricing tools and methodologies. Minimum Qualification & Experience required for this role is experience in finance and product management, while desired skill sets include experience in commercial operations, intermediate experience in managing elements of the product management lifecycle, financial acumen, knowledge of the industry, analytical skills, strategic acumen, strong presentation and communication skills, proficiency in using MS Excel, MS Word, Powerpoint, experience in developing complex pricing models and pricing strategies, and familiarity with financial accounting practices such as taxation, balance sheet, and overhead treatments.,