Manager Account Management

About Us:

Successive Digital

Our Expertise Includes

Consulting

Cloud:

CMS:

Creative:

Commerce:

Product Engineering:

Industries we serve

• Consumer Goods
• Media & Entertainment
• Government & Public Sector
• Retail & Commerce
• Agriculture
• Manufacturing
• Travel & Hospitality
• Healthcare & Lifesciences
• Chemical, Oil & Gas
• Transportation & Logistics
• Aerospace & Defence
• Automotive & Mobility
• Banking & Finance

Who are we looking for:

Role:

Qualification:

Experience:

Mandatory Skills:

• Minimum 5+ years of proven experience in account management.
• Strong understanding of IT Services industry and market dynamics.
• Excellent communication and interpersonal skills.
• Demonstrated ability to lead and inspire a team.
• Strategic thinking and problem-solving capabilities.
• Results-driven with a focus on exceeding targets.

Roles and Responsibilities:

• Develop and nurture trusted advisory relationships with key accounts, customer stakeholders, and internal partners.
• Gain a comprehensive understanding of key customer needs and requirements.
• Continuously propose strategic solutions to enhance relationships with existing customers and meet their objectives.
• Lead quarterly business reviews with key clients, focusing on relationship growth and revenue opportunities.
• Develop and execute account mining strategies to expand current revenue streams.
• Ensure timely delivery of correct products and services to customers, ensuring customer satisfaction.
• Act as the primary liaison between key customers and internal teams, fostering strong communication and collaboration.
• Resolve customer issues and complaints promptly to maintain trust and satisfaction.
• Contribute significantly to generating new sales and building long-lasting relationships.
• Prepare regular progress and forecast reports for internal and external stakeholders using key account metrics.
• Serve as the primary point of contact for key account stakeholders, ensuring their needs are addressed effectively.
• Prepare and ensure monthly, quarterly, and annual sales forecasts, aligning with organizational objectives and targets.

Your Life at Successive:

• Successive has a culture of diverse, global teams who have a passion for collaboration and client service. We challenge, inspire, and develop each other, which empowers us to own our destinies and our careers.
• We extend our support in mentoring, and on-the-job development which helps you to achieve career success.
• We provide onsite opportunities as well (Our Global offices).
• We provide comprehensive benefits including Maternity and Paternity Leaves benefits and other paid leaves.
• We allow our talent to work on multiple technologies.
• We provide a Professional Development Program which helps you to develop your technical and behavioral skills and competencies.
• We ensure On-Time salaries which are above or at par with market standards.
• We have a well-defined Reward & Recognition process.
• We love fun and have team outings, parties, sports, and cultural events around the year.

Follow us on:

Website:

Facebook:

LinkedIn:

You may write us or share your applications at: