Maintenance Manager

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About ZoloStays

ZoloStays is India’s largest managed living and hospitality platform, offering tech-driven accommodation solutions for working professionals and students. With a strong presence across major cities, Zolo focuses on making living experiences seamless, reliable, and community-driven through efficient property management and customer-centric operations.

About Scholar Z

Scholar Z, a vertical under ZoloStays, is India’s most trusted student housing and co-living platform, designed to provide safe, comfortable, and well-managed accommodations near top educational institutions. Focused on quality, safety, and a superior living experience, Scholar Z integrates technology and operational excellence to deliver an end-to-end living solution for students.

Role Summary

The Associate Manager – R&M (Repairs & Maintenance) will be responsible for ensuring timely, efficient, and cost-effective maintenance of Scholar Z properties. This role demands hands-on technical expertise across multiple engineering systems, strong vendor and budget management, and the ability to lead ground teams to achieve operational excellence.The individual will play a key role in maintaining asset uptime, ensuring safety compliance, managing preventive maintenance schedules, and driving continuous improvement in maintenance standards.

Key Responsibilities

• Maintain TAT for all R&M tickets and ensure high customer satisfaction (CSAT).
• Oversee material data management – including in-house store stock and used materials – with zero deviation.
• Minimize vendor dependency through in-house technical solutions while maintaining quality standards.
• Carry out preventive, reactive, and corrective maintenance for key assets (Split AC, MDB, SMDB, DB, LCP, Generators, Booster/Sump Pumps).
• Resolve carpentry, basic electrical, and plumbing complaints efficiently.
• Inspect, maintain, and repair plumbing systems, water tanks, and pumps.
• Diagnose and rectify leakage or blockage issues; ensure efficient drainage and water supply systems.
• Install and maintain Geysers, UPS, and Inverters.
• Perform minor carpentry repairs, door/window alignment corrections, and lock replacements.
• Maintain PPM and RM checklists accurately.
• Participate in emergency on-call duties during weekends, holidays, and off-hours.
• Manage the R&M departmental budget effectively.

Experience & Educational Criteria

Experience Required:

• 5–8 years of overall experience in engineering or facility maintenance.
• Minimum 3–4 years in handling MEP or maintenance operations at a managerial or supervisory level.
• Proven expertise in preventive and corrective maintenance for multi-site facilities.

Education:

• Diploma or Degree in Electrical, Mechanical, or Civil Engineering (mandatory).
• Additional certifications in Facilities Management or Maintenance Engineering preferred.

Skills & Technical Expertise

• Strong knowledge of HVAC systems, DG sets, STP, firefighting, and elevator operations.
• Familiarity with statutory compliance – fire, electrical, and pollution control.
• Proficiency in vendor management, budgeting, and cost optimization.
• Hands-on experience leading maintenance teams and contractors.
• Knowledge of tools and checklists for MEP monitoring and R&M tracking.

Persona Traits

• Ownership mindset:

  Takes full accountability for property performance and maintenance outcomes.

• Analytical thinker:

  Uses data and root-cause analysis for problem-solving.

• Calm under pressure:

  Manages emergencies with composure and sound judgment.

• Compliance-focused:

  Ensures all maintenance activities meet safety and statutory standards.

• Team motivator:

  Leads by example, empowering on-ground teams for excellence.