1229 Macos Jobs

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business—and your career. As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for VDI Technical Lead to support Thomson Reuters Virtual Desktop Infrastructure. About the Role: In this opportunity as Endpoints Engineer, Employee Technology Infrastructure , you will: Ability to juggle multiple tasks and adapt to changing priorities. Monitoring the performance and overall health of the Azure Virtual Desktop (AVD) environment, proactively identifying potential issues and implementing necessary improvements. Managing user access and permissions within the AVD environment, ensuring compliance with company policies and maintaining security. Participating in the planning and execution of AVD projects, such as upgrades, migrations, and capacity planning. Implementing and enforcing security measures to safeguard the AVD environment, including access controls, patch management, and endpoint security. Developing and maintaining documentation regarding AVD configurations, procedures, and troubleshooting guidelines. Building, updating, testing, and deploying customized OS images for different AVD specifications. Configuring subscriptions and network settings proficiently using Azure and other cloud technologies. Managing the configuration, maintenance, and troubleshooting of Cloud connectors. Implementing improvements in AVD to enhance services and address operational and security concerns. Staying up to date with industry trends and emerging technologies related to AVD technologies. About You: You're fit for the role of Endpoints Engineer, Employee Technology Infrastructure if your background includes: Bachelor’s degree in computer science or equivalent. 2 - 6 years of experience working with Virtual Desktop technologies, with a strong focus on Azure Virtual Desktop (AVD). Strong communication skills, both written and verbal, for effective interaction with customers and team members. Experience in a technical support role for virtual desktop environments. Working knowledge of cloud platforms such as AWS and Azure, as well as desktop virtualization products like Citrix XenDesktop and Azure Virtual Desktop. Basic understanding of networking concepts and protocols within VDI environments. Experience with different operating systems, including Windows, Linux, and macOS, and the ability to configure, deploy, and manage virtual desktops on these platforms. Skills in monitoring and analyzing VDI performance metrics, identifying bottlenecks, and implementing optimizations to ensure a seamless user experience and efficient resource utilization. Strong problem-solving skills and a willingness to learn and grow in a technical role. Knowledge of Windows Server and client operating systems, Network/Systems administration, Active Directory, Group Policy objects, User Profiling, and Remote Desktop Services. #LI-VGA1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Role: Technical Support Engineer Experience: 3 + years Location: Visakhapatnam/ Hyderabad Roles & Responsibilities: Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center • Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause • Support multiple different customer’s environments and ticketing systems. Technical Skillset Requirements Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop • Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets • Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker. Role Qualifications and Requirements: The following are minimum qualifications and requirements required for this role. Able to work independently with limited supervision and be successful in a team environment. 2-3 years of relevant work experience. Understanding of Operating systems and Desktop hardware. Ability and desire to quickly learn new technologies and concepts. Strong Oral and Written communication skills. Strong Interpersonal & Analytical skills. Adherence to QA Program. Ability to work well in a team environment. Work a flexible work schedule including nights and weekend shifts (24/7)

Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills and experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members.

Job Title: DevOps Engineer Location: Chennai (full-time, at office) Years of Experience: 4-8 years Job Summary: We are seeking a skilled DevOps engineer with knowledge of automation, continuous integration, deployment and delivery processes. The ideal candidate should be a self-starter with hands-on production experience, and having excellent communication skills. Key Responsibilities: ● Infrastructure as Code: first principles on cloud infrastructure, system design, and application deployments. ● CI/CD pipelines: to design, implement, troubleshoot, and maintain CI/CD pipelines. ● System administration: skills with systems, networking, and security fundamentals. ● Proficiency in coding: with hands-on experience in programming languages, and ability to write, review, and troubleshoot code for infrastructure. ● Monitoring and observability: to track performance and health of services and configure alerts with interactive dashboards for reporting. ● Security best practices and familiarity with audits, compliance, and regulation. ● Communication skills: to clearly and effectively discuss and collaborate across cross-functional teams. ● Documentation: using Agile methodologies, Jira, and Git. Qualification: ● Education: Bachelor's degree in CS, IT, or a related field (or equivalent work experience). ● Skills*: Infrastructure: Docker, Kubernetes, ArgoCD, Helm, Chronos, GitOps. Automation: Ansible, Puppet, Chef, Salt, Terraform, OpenTofu. CI/CD: Jenkins, CircleCI, ArgoCD, GitLab, GitHub Actions. Cloud platforms: Amazon Web Services (AWS), Azure, Google Cloud. Operating Systems: Windows, *nix distributions (Fedora, Red Hat, Ubuntu, Debian), *BSD, Mac OS X. Monitoring and observability: Prometheus, Grafana, Elasticsearch, Nagios. Databases: MySQL, PostgreSQL, MongoDB, Qdrant, Redis. Programming Languages: Python, Bash, JavaScript, TypeScript, Golang. Documentation: Atlassian Jira, Confluence, Git. (* Proficient in one or more tools in each category.) Additional Requirements: • Include GitHub or GitLab profile link in the resume. • Only candidates with a Computer Science or Information Technology engineering background will be considered. • Primary Operating System should be Linux (Ubuntu or any distribution) or macOS. Show more Show less

Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills and experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members.

We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT team. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of all user-facing IT systems. This role plays a critical part in maintaining productivity and minimizing downtime across the organization. Key Responsibilities: Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Provide first- and second-level support for hardware, software, and network issues. Respond to technical support tickets and resolve issues promptly, either remotely or on-site. Troubleshoot operating system, application, and connectivity issues Set up and manage email accounts and troubleshoot email-related issues. Collaborate with other IT staff to escalate complex issues and implement solutions. Ensure compliance with IT policies and security best practices. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in desktop support or technical support roles. Solid knowledge of Windows/macOS operating systems, Microsoft Office, and common business applications. Excellent problem-solving and communication skills. Ability to work independently and handle multiple support requests efficiently. Strong customer service orientation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Location: Zirakpur, Punjab (Preferred) Work Location: In person

We are seeking a skilled and proactive Desktop Engineer to join our IT support team. The ideal candidate will have hands-on experience with desktop systems, networking components, and IT infrastructure, ensuring smooth and secure operation across the organization. Key Responsibilities: · Provide technical support for desktop systems, laptops, and related hardware and software. · Troubleshoot and resolve issues related to Wi-Fi connectivity, desktop performance, and network access. · Install, configure, and maintain printers, scanners, and other peripheral devices. · Support and monitor firewall configurations to ensure network security. · Assist with server administration tasks, including backups, updates, and performance monitoring. · Set up and manage CCTV systems, ensuring proper operation and security compliance. · Manage and troubleshoot network switches and related networking equipment. · Diagnose and resolve basic to complex networking issues to maintain optimal network performance. · Document technical issues, solutions, and standard operating procedures. · Collaborate with other IT team members to improve system reliability and efficiency. Key Skills and Knowledge: · Strong understanding of Wi-Fi technologies, configurations, and troubleshooting. · Proficiency in desktop hardware, operating systems (Windows, macOS), and software support. · Hands-on experience with printer setup, troubleshooting, and maintenance. · Knowledge of firewall management and basic security protocols. · Familiarity with server hardware, operating systems, and administrative tools. · Experience with CCTV systems installation, configuration, and maintenance. · Solid knowledge of network switches, VLAN configurations, and port management. · Strong foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN). Qualifications: · Bachelor's degree in Information Technology, Computer Science, or a related field. · Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, CCNA) are preferred. · Minimum of 4 years’ experience in IT and from Noida NCR location Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Please confirm current salary and notice period. If shortlisted, you have to come for face to face interview at Noida location. Experience: total work: 2 years (Required) Work Location: In person

As a Senior Help Desk Technician at Lightcast, you will be a critical part of our IT support team, providing technical assistance and support to employees. This career-level role is designed for an experienced IT professional with a deep understanding of IT systems, excellent problem-solving skills, and a passion for delivering exceptional customer service. You will lead technical initiatives and mentor junior team members. Major Responsibilities: Technical Support: Resolve complex hardware, software, and system issues for end-users across platforms (Windows, macOS, Linux). Incident Management: Lead incident response, ensuring timely resolution and escalation when necessary. Knowledge Base: Contribute to and maintain documentation of known issues, best practices, and troubleshooting guides. Problem Ownership: Take initiative in resolving challenging technical problems, collaborating across IT teams as needed. Documentation: Accurately record all support interactions and resolutions in the helpdesk system. Security Compliance: Enforce and support company-wide IT security policies and compliance standards. Procurement & Licensing: Manage purchases of hardware/software, license renewals, and subscription tracking. Asset Management: Oversee inventory and lifecycle management of all IT assets. Skills/Abilities: 5+ years of hands-on IT support experience with a focus on troubleshooting and issue resolution. Strong knowledge of Windows OS and Microsoft Office; familiarity with macOS and Linux environments. Proven problem-solving abilities with strong attention to detail. Excellent communication and interpersonal skills. Experience with asset management and support tools (e.g., ticketing systems, remote support tools). Familiarity with cloud environments (AWS preferred) and infrastructure-as-code tools (e.g., Terraform, Pulumi). Knowledge of ITIL, ISO 27001, and accessibility standards (e.g., WCAG) is a plus. Proficiency in automation scripting (e.g., Python, PowerShell, JavaScript) is highly desirable. Education and Experience: Bachelor’s degree in IT, Computer Science, or a related field. IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified) strongly preferred. 5+ years of experience in IT support, with a strong background in troubleshooting hardware and software issues. Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) and Boston (MA) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. Show more Show less

Job Summary: We are looking for a detail-oriented and customer-focused Technical Support professional to assist users with hardware, software, and system issues. The role involves troubleshooting, providing timely resolutions, and maintaining user satisfaction. Key Responsibilities: - Respond to customer queries via phone, email, or chat - Diagnose and resolve technical issues related to software, hardware, or network - Guide users through step-by-step solutions - Escalate unresolved problems to higher-level support or engineering teams - Maintain logs, records, and documentation - Provide support during system upgrades or installations - Ensure SLA compliance and customer satisfaction Requirements: - Bachelor’s degree in IT, Computer Science, or related field - 1–3 years of experience in a tech support or helpdesk role - Strong knowledge of operating systems (Windows, macOS, Linux) - Familiar with networking concepts, troubleshooting tools Show more Show less

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world. Responsibilities We're looking for an experienced Senior Sales Engineer to join our Solution Consulting team. Reporting to the Sales Engineering Manager, you'll be responsible for: Providing technical thought leadership and advice to enterprise customers on how to transform their digital experience Taking total ownership of the technical sale and processes Identifying and qualifying technical opportunities and develop and maintain trusted advisor relationships with key customer stakeholders Delivering sales pitches, technical and whiteboards presentations to ensure successful deployments What We're Looking For (Minimum Qualifications) Bachelors or equivalent combination of education You have 15+ years of experience as an SE or systems integrator You have hands-on experience in installing, configuring, and managing routers, switches, and network security technologies What Will Make You Stand Out (Preferred Qualifications) GPO, Active Directory/LDAP and SSO/SAML experience HTTP and web security technologies, proxies, caches, firewalls Experience in installing, configuring, and managing routers, switches, macOS, UNIX/Linux, and Windows systems At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. Show more Show less

We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT team. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of all user-facing IT systems. This role plays a critical part in maintaining productivity and minimizing downtime across the organization. Key Responsibilities: Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Provide first- and second-level support for hardware, software, and network issues. Respond to technical support tickets and resolve issues promptly, either remotely or on-site. Troubleshoot operating system, application, and connectivity issues Set up and manage email accounts and troubleshoot email-related issues. Collaborate with other IT staff to escalate complex issues and implement solutions. Ensure compliance with IT policies and security best practices. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in desktop support or technical support roles. Solid knowledge of Windows/macOS operating systems, Microsoft Office, and common business applications. Excellent problem-solving and communication skills. Ability to work independently and handle multiple support requests efficiently. Strong customer service orientation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Location: Zirakpur, Punjab (Preferred) Work Location: In person

Req ID: 311592 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Analyst - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player 24/7 rotational shifts and week offs and Work from Office mandatory Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less

Job Overview An exciting opportunity awaits skilled C++ developers passionate about systems-level programming! We are seeking a motivated and curious C++ Developer with a strong background in OS-level development. If you thrive on solving complex technical challenges, enjoy deep integration with operating systems, and have a keen eye for optimizing performance, this role is perfect for you. Join a forward-thinking technology company that values innovation, continuous learning, and technical excellence. Key Responsibilities Design, develop, and optimize high-performance C++ applications and libraries. Integrate software deeply with operating system components like memory management, I/O subsystems, process scheduling, and threading. Debug and resolve complex systems-level issues, including race conditions, memory leaks, and performance bottlenecks. Collaborate with cross-functional teams to ensure seamless interaction between software and operating systems. Write clean, maintainable, and efficient code with a focus on scalability and performance. Stay current with the latest advancements in C++ development and operating system internals. Required Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience). Hands-on experience with OS-level programming (Linux, Windows, macOS, or similar), including knowledge of kernel architecture and system calls. Strong proficiency in C++ and object-oriented programming principles. Excellent problem-solving skills with the ability to debug and analyse complex systems at the OS and hardware levels. Preferred Qualifications Experience with multi-threaded programming and performance tuning. Familiarity with low-level debugging tools and techniques. Exposure to modern C++ standards is a plus. Why Apply? Work on cutting-edge projects that push the boundaries of software performance. Collaborate with a team of passionate and skilled engineers. Opportunities for continuous learning and professional growth. Ready to take on challenging systems-level problems? Apply now and join a team where your expertise makes an impact! Skills: process scheduling,low-level debugging,macos,multi-threaded programming,system calls,object-oriented programming,c++,i/o subsystems,threading,debugging,linux,memory management,operating systems,modern c++ standards,windows,complex systems,software,os-level programming,kernel architecture,low-level debugging tools,performance tuning Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Role : IT Helpdesk Analyst - Bangalore, India What will you do: Local support of the Bangalore office on site 5 days a week Global support of all Sprinklr users. Tracking & documenting of all support activities Supporting primarily macOS, Windows, AV and all common office software and applications such as Microsoft, Adobe and cloud SaaS products. Perform laptop setup and inductions for users, hardware troubleshooting and repair. General office IT such as conference room, telephone, office Network and Printer setups etc. Implementation of applications and software upgrades, as well as performance troubleshooting and tuning for users. Communicate and document troubleshooting techniques and best practices. Perform endpoint management deployment and anti-virus security. Work with IT Management to constantly monitor and improve delivery of IT systems and support. Proactively understand, analyse and research new technical problems when needed. Supporting high level events and proactively monitoring of meeting rooms Support new hire onboarding by preparing and provisioning devices, creating user accounts, and guiding users through the IT setup process. Assist with employee offboarding, ensuring secure return of assets and revocation of system access in coordination with HR and Security. Collaborate with cross-regional IT teams to troubleshoot and resolve complex or escalated issues. Maintain documentation for SOPs, knowledge base articles, and user guides to promote self-service and knowledge sharing. Support VIP users and executives, ensuring high-priority response and proactive care during events or travel AV & Event Support Responsibilities Setting up and managing AV equipment for executive meetings and high-profile events, ensuring smooth operations. Configuring and troubleshooting displays, video, and audio connections, including mixers, computers, and peripherals. About You 4+ years' experience within IT or B.S. degree Self-motivation and the ability to work with minimum supervision Excellent written and verbal communication skills and meticulous attention to detail. Experience working with high-level executives Good understanding of Microsoft 365, Computer Network Experience with Jamf Pro and enterprise Mac management concepts Experience with end user customer support, possess strong technical knowledge of macOS; Windows, and other Microsoft products Ability to use customer-service oriented techniques to determine and resolve problems and respond competently with the appropriate sense of urgency to user requests. Work both independently and as part of a team with professionals at all levels Quick learner, proactive individual with the ability to work in a dynamic, fast changing environment. Ability to prioritise tasks and work on multiple assignments. Essential technologies: Conferencing & collaboration tools: Microsoft Teams, SharePoint, OneDrive. AV & Event Technologies: Video conferencing systems, audio mixers, display management, and camera switching. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

We are looking for a passionate and technically strong Apple, Google chromeOS, Windows and MDM Experience Solution Engineer (Presales) to join our team in Bangalore. You will play a critical role in shaping User-centric digital workplace solutions for customers, demonstrating the value of Security and technologies in enhancing productivity, and employee experience. Key Responsibilities: Engage with enterprise customers in pre-sales discussions to understand business needs and technical requirements. Present tailored solutions on Management and Deployment, Security for Compute device (Apple, Windows and Google chromeOS). Create and deliver compelling product demonstrations and technical presentations. Partner closely with the sales team to support the full sales cycle—from discovery to proposal. Collaborate with technical and business stakeholders to design and architect deployments. Stay updated on Apple’s and Jamf’s product developments, security standards, and compliance requirements. Support Proof of Concepts (POCs), pilots, and technical validations in customer environments. Be a technical advisor for customers in SMB, Start-up and enterprise sectors. What We’re Looking For: 2-4 years of experience in IT Pre-Sales or Solution Engineering roles. Proven hands-on expertise with Jamf Pro , intunes, Ominsa , and macOS/iOS device management. Strong understanding of security , device Management and Zero Touch Deployment . Experience with scripting (Bash, zsh) and automation on macOS is a plus. Excellent communication, presentation, and client-facing skills. Apple Certified Support Professional (ACSP) Certifications preferred. Experience in compliance knowledge is a bonus. Why Join Us? Work with leading global Solution Provider and be part of enterprise transformation. Competitive compensation. Training and certifications on Apple and various technologies. A culture of innovation, learning, and collaboration. Opportunity to make an impact in a fast-growing company. Show more Show less

Key Responsibilities Manage and maintain local servers and network infrastructure (LAN/WAN). Administer and troubleshoot Windows, Linux, and macOS operating systems. Monitor and manage cloud infrastructure (AWS, Azure, or similar). Provide IT support for employee systems including hardware, software, and network issues. Implement and maintain security protocols, firewalls, antivirus, and system updates. Perform routine system backups and recovery procedures. Set up and maintain user accounts, permissions, and access controls. Monitor system performance and proactively address potential issues. Collaborate with third-party vendors and service providers for specialized tasks. Maintain IT asset inventory and ensure compliance with company policies. About Company: Kalolwala & Associates Pvt. Ltd (K&A) is an independent corporate communications agency with offices in Kolkata, Mumbai and Gurugram. Since our humble beginning in the year 2015, we have today grown into a multi-location entity with an innovative work portfolio, a burgeoning team and an ever growing client list which features some of the most prominent corporate entities in the country! What sets us apart is our consistent learner's outlook and growth mentality; we look for newer, better ways of communication, while keeping its simplicity & clarity intact. We keep ourselves updated with the latest innovations and find out ways in which we could incorporate that in our work and thereby ensure an impactful result for your clients. Our team of specialists have worked on a plethora of projects, spanning across industries, and have delivered - consistently and effectively. We believe in keeping pace with the rapidly evolving times - and we help you do it too! Show more Show less

Job Summary: We are looking for a dedicated App Store Optimization (ASO) Specialist focused exclusively on optimizing iOS and macOS applications on the Apple App Store. The ideal candidate will have a strong understanding of Apple’s ranking algorithms, keyword strategies, and creative best practices to increase organic visibility, improve conversion rates, and maximize downloads across Apple platforms. ⸻ Key Responsibilities: 🔹 ASO Strategy & Execution • Conduct keyword research and implement optimization strategies for iOS and macOS apps across multiple locales (e.g., US, Canada, UK, Australia). • Optimize app metadata: app title, subtitle, keywords, promotional text, and description—aligned with Apple App Store guidelines. • Perform regular audits of app listings to maintain relevance and discoverability. 🔹 Creative Asset Optimization • Coordinate with designers to create high-converting screenshots, app previews, and icons tailored for iPhone, iPad, and Mac. • Run and analyze custom product page experiments using App Store Connect (CPPs) to improve install conversion rates. 🔹 Market & Competitive Research • Analyze competing apps in the Apple ecosystem and provide insights on trends, keyword gaps, and market opportunities. • Monitor shifts in Apple’s App Store algorithm and adjust ASO tactics accordingly. 🔹 Localization & International Expansion • Manage metadata localization for non-English markets and adapt creative assets for regional relevance. • Research localized search trends and performance metrics across different Apple storefronts. 🔹 Performance Monitoring & Reporting • Track keyword rankings, conversion rates, impressions, and downloads via App Store Connect, Apple Search Ads, and ASO tools (e.g., AppTweak, Sensor Tower). • Provide weekly/monthly reports with actionable insights and optimization roadmaps. ⸻ Requirements: • 2+ years of experience in App Store Optimization with a strong focus on iOS/macOS apps. • Expertise in Apple’s App Store Connect, including CPPs and Product Page Optimization. • Familiarity with ASO tools like AppTweak, MobileAction, Sensor Tower, or App Radar. • Solid understanding of Apple’s ecosystem (iPhone, iPad, and Mac) and platform-specific UI/UX best practices. • Analytical mindset with experience in performance tracking and data-driven decisions. • Strong written communication skills for metadata writing and localization coordination. ⸻ Preferred Qualifications: • Experience with Apple Search Ads campaign analysis and keyword expansion. • Familiarity with macOS app marketing nuances and challenges. • Ability to collaborate with iOS/macOS development teams to align features with ASO goals. • Previous success in launching or scaling iOS/macOS apps internationally.

Details: Job Description Detailed Job Description:- Mandatory Skills:-4-5 years relevant experience in Intune Intune/Azure AD - User Management: On boarding of new users. Assigning User Licenses to users for endpoint configuration. Create, edit or delete Azure Active Directory (AAD) User and Device groups. Intune/AAD - Application Creation and Deployment/Assignment Upload and Configure LOB applications (Windows, iOS and Android). Upload and Configure OEM Store applications (Microsoft, Apple and Google). Deploy LOB applications to endpoints. Deploy OEM Store applications to endpoints. Deploy LOB/Store applications to group of users (AAD user groups). Monitor application deployment status. Intune - Service Administration Assignment of subscriptions and licenses to users. Apple APN cert Management (renewal) Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft). Device settings configuration to enable Azure AD join (for Windows 10 devices) MDM auto enrollment configurations (for Windows 10 devices) Reporting. Intune - Mobile Application Management LOB Application Wrapping for iOS and Android managed applications. Wrap the LOB apps using iOS SDK. Wrap the LOB apps using Android SDK. Intune - Device/Profile Management Create, Maintain, Update, Deploy and Delete policies Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance Policies iOS, Android and Windows. Device Life Cycle Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices. AAD/Intune - Conditional Access Create, Maintain, Update, Deploy and Delete CA policies CA for Windows, Android, iOS, MacOS. Intune - Auto-Pilot Excellent experience on the below. Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG Extensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications. Production of High-level/Low Level Design documentations. Proficient in customizing and deploying Windows 10. Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates. Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes. Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc. Experience in Microsoft Azure AD, AzureAD AppProxy. In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices. Job Requirements Details: Mandatory Skills:- Intune/Azure AD - User Management: On boarding of new users. Assigning User Licenses to users for endpoint configuration. Create, edit or delete Azure Active Directory (AAD) User and Device groups. Intune/AAD - Application Creation and Deployment/Assignment Upload and Configure LOB applications (Windows, iOS and Android). Upload and Configure OEM Store applications (Microsoft, Apple and Google). Deploy LOB applications to endpoints. Deploy OEM Store applications to endpoints. Deploy LOB/Store applications to group of users (AAD user groups). Monitor application deployment status. Intune - Service Administration Assignment of subscriptions and licenses to users. Apple APN cert Management (renewal) Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft). Device settings configuration to enable Azure AD join (for Windows 10 devices) MDM auto enrollment configurations (for Windows 10 devices) Reporting. Intune - Mobile Application Management LOB Application Wrapping for iOS and Android managed applications. Wrap the LOB apps using iOS SDK. Wrap the LOB apps using Android SDK. Intune - Device/Profile Management Create, Maintain, Update, Deploy and Delete policies Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance Policies iOS, Android and Windows. Device Life Cycle Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices. AAD/Intune - Conditional Access Create, Maintain, Update, Deploy and Delete CA policies CA for Windows, Android, iOS, MacOS. Intune - Auto-Pilot Excellent experience on the below. Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG Extensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications. Production of High-level/Low Level Design documentations. Proficient in customizing and deploying Windows 10. Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates. Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes. Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc. Experience in Microsoft Azure AD, AzureAD AppProxy. In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices. Show more Show less

Description We are seeking a dedicated and skilled Associate Analyst to join our Security Team. This role is ideal for someone passionate about cybersecurity, with a strong foundation in penetration testing and a good grasp of programming languages. The successful candidate will be part of a dynamic team responsible for identifying, assessing, and mitigating security vulnerabilities within our IT infrastructure. Responsibilities • Conduct penetration tests and security assessments for network, web-based applications, and operating systems. • Work with the cybersecurity team to simulate attacks on systems, networks, and applications to identify and exploit vulnerabilities. • Develop custom scripts or tools in Python and C++ to automate testing and exploit vulnerabilities. • Analyze and evaluate system vulnerabilities and potential security threats. • Provide recommendations and solutions for improving our security posture. • Document findings and prepare reports detailing the results and methodologies of tests. • Collaborate with other team members to refine security strategies and update the security infrastructure as necessary. • Stay updated with the latest security news, techniques, and tools related to penetration testing and ethical hacking. Eligibility • Bachelor’s degree in Computer Science, Information Security, or a related field. • 2-3 years of experience in cybersecurity, specifically in penetration testing and red team operations. • Strong programming skills in Python and C++. Knowledge of other scripting languages is a plus. • Profound understanding of Linux environments and their subsystems. • Familiarity with network protocols, encryption techniques, and intrusion detection systems. • Excellent problem-solving skills and ability to think like both an attacker and a defender. • Strong communication skills and ability to document and explain technical details clearly. Desired Eligibility • Certifications such as OSCP, CEH, or related are highly regarded. • Experience with other operating systems like Windows or macOS is beneficial. • A proactive approach and eagerness to learn new technologies and testing techniques. Benefits: • Competitive salary and comprehensive health benefits. • Opportunities for professional growth and advancement. • Access to the latest tools and technologies. • Supportive and collaborative work environment. Travel As and when required, across the country for project execution and monitoring as well as for coordination with geographically distributed teams. Communication Submit a cover letter summarising your experience in relevant technologies and software along with a resume and the Latest passport-size photograph. Show more Show less

Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills And Experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members. Show more Show less

Job Purpose As a key member of the support team, the Application Support Engineer is responsible for ensuring the stability and availability of critical applications. This role involves monitoring, troubleshooting, and resolving application issues, adhering to defined SLAs and processes. Desired Skills And Experience Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills. Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment. Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry. Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell. Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries. Understanding of network protocols, configurations, and troubleshooting network-related issues. Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable) Familiarity with ITIL incident management processes. Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues. Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable) Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable) Experience in Fixed Income Markets or financial applications support is preferred Strong attention to detail and ability to follow processes. Ability to adapt to changing priorities and client needs with good verbal and written communication skills. Key Responsibilities Provide L1/L2 technical support for applications Monitor application performance and system health, proactively identifying potential issues. Investigate, diagnose, and resolve application incidents and service requests within agreed SLAs. Escalate complex or unresolved issues to the Service Manager or relevant senior teams. Document all support activities, including incident details, troubleshooting steps, and resolutions. Participate in shift handovers and knowledge sharing. Perform routine maintenance tasks to ensure optimal application performance. Collaborate with other support teams to ensure seamless issue resolution. Develop and maintain technical documentation and knowledge base articles. Assist in the implementation of new applications and updates. Provide training and support to junior team members. Show more Show less

Technology: Java14 JavaFX C/C++ backend binaries and frameworks, Python Cross Platform (macOS and Windows) Java Desktop Based application in which we use Java14 with OOPS and Multithreading concepts, As this is a desktop-based application for macOS and WindowsOS we don't use Springboot and microservices, We have pre-defined API from our Web team. Key Skills : Experienced Technical Architect with a demonstrated history of working in the computer software industry. Skilled in Reverse Engineering, Mobile Communications, Application Packaging, iOS, Android, Code Division Multiple Access Method (CDMA), and Mobile Applications. Strong knowledge of USB subsystems of various Operating systems ( Windows, MacOS, Linux ), and reverse engineering various USB communications and protocols. Roles & Responsibilities: 5+ years of experience using Core Java/C/C++ Developing integrated software with existing software for Print label designing for printing with different label sizes with Windows/mac desktop applications. Design and develop new features according to product functional specifications and design requirements Strong experience in writing clean code Strong experience in low-level design Good written and verbal communication skills Experience in developing standalone/desktop applications Experience in programming with C/Python and Java/C#. Ensure deliverable quality without compromising on the timelines. Understand technical designs by working with the team. Adhere to coding standards and produce high-quality code. Be responsible for development activities including coding, unit testing, and bug fixing of assigned modules catering to the product requirement within the targeted QCT. Familiar with Sockets and Java networking. Job Type: Full-time Location Type: In-person Schedule: Day shift UK shift Experience: Java: 6 years (Required) Location: HITEC City, Hyderabad, Telangana (Required) Work Location: In person

About the Company :- JS TechAlliance Consulting Private limited is a global IT solutions company that provides full-cycle services in the areas of software development, web-based enterprise solutions, mobile application design, and portal development. We combine solid business domain experience, technical expertise, profound knowledge of industry trends, and a quality-driven delivery model to offer progressive end-to-end web solutions. Our goal is to provide specialized mobile software and web business solutions while providing business consulting to our clients. Our team of Android/iOS/J2EE/Web professionals has rich IT experience and a better capability to understand your business world. About the Role:- We are seeking a talented and passionate Flutter Developer to join our development team. In thisrole, you will be responsible for designing, developing, and maintaining cross-platform applicationsusing Flutter for mobile (iOS and Android), web, and desktop (Windows/macOS/Linux)platforms. You will work closely with product managers, designers, and other engineers to deliverexceptional user experiences that run seamlessly across devices. Key Responsibilities 1.Develop and maintain high-performance, reusable, and reliable Flutter code for cross-platform applications. 2.Build adaptive and responsive UIs for various platforms (mobile, web, desktop). 3.Integrate RESTful APIs and third-party services into applications. 4.Ensure the best possible performance, quality, and responsiveness of the applications. 5.Collaborate with UI/UX designers and backend developers to define and deliver new features. 6.Write unit, widget, and integration tests to ensure code quality. 7.Participate in code reviews, sprint planning, and other Agile processes. QualificationsMust-Have: 1.3+ years of experience in software development, with at least 2 years using Flutter/Dart. 2.Strong portfolio of Flutter apps published on the App Store, Google Play, web or desktop. 3.Proficiency in building responsive and adaptive UI across devices and screen sizes. 4.Hands-on experience in integrating backend services and APIs. 5.Experience working with cross-platform state management libraries (e.g., Provider, Riverpod,Bloc). 6.Strong knowledge of mobile architectures and app lifecycle. 7.Familiarity with Git and version control practices. 8.Ability to write clean, maintainable, and well-documented code.Nice to Have (Preferred): 9.Experience with Kotlin Multiplatform (KMM). 10.Familiarity with native development (Android/iOS) and platform channel integration. Qualifications : - Bachelor's degree in Computer Science (or related field) Expertise in Object Oriented Design, Database Design, and XML Schema Experience with Agile or Scrum software development methodologies Ability to multi-task, organise, and prioritise work. Experience: 3+ Years experience Job Location: Indore (Onsite) Joining: Immediate (prefer less than 15 days Notice Period) Share Resume :- hr@jstechalliance.com or can contact here - Call : 0731-3122400 [*Ask for Anjali (HR Department) ]* WhatsApp : 8224006397 Job Type: Full-time Schedule: Day shift Morning shift Ability to commute/relocate: Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Immediate Joiner Have you worked on Kotlin and JAVA? How many years of experience do you have with Native Android or IOS? How many years of experience do you have with Flutter for Web and Desktop? How many years of experience do you have with Kotlin Multi Platform (KMM)? What is your current location? Education: Bachelor's (Required) Experience: Flutter: 3 years (Required) Language: English (Required) Work Location: In person

Job Title: Desktop Support Engineer Location: VADODARA GUJARAT Job Type: [Full-time / Part-time / Contract] Experience Level: [Fresher /Entry / Mid / Senior] Reporting To: IT COMUNICATION/ IT Support Lead/ CAMERA SUPPORT Job Summary: We are seeking a skilled and motivated Desktop Support Engineer to join our IT team. The ideal candidate will be responsible for providing technical support and assistance to end-users for hardware, software, and network-related issues. You will be the first point of contact for troubleshooting desktop systems, laptops, peripherals, and application issues. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating systems, software applications, and hardware components. Respond to user queries via ticketing systems, phone, email, or in-person. Troubleshoot network connectivity issues (LAN, WAN, Wi-Fi). Support Microsoft Office 365 and Windows OS (Windows 10/11). Maintain inventory of hardware and software assets. Escalate unresolved issues to appropriate internal teams or vendors. Assist in setting up and supporting conference room equipment and video conferencing tools. Perform routine maintenance and system updates. Document technical procedures and user guides. Requirements: 10th pass,12th pass,Bachelor’s degree in Computer Science, Information Technology, or equivalent experience. Freshers also apply,1–3 years of experience in desktop support or similar IT support roles. Strong knowledge of Windows OS, Microsoft Office Suite, and common desktop applications. Basic understanding of Active Directory, DNS, DHCP, and ITIL practices. Familiarity with imaging tools, remote desktop support tools (e.g., TeamViewer, AnyDesk), and ticketing systems (e.g., ServiceNow, Jira). Excellent communication, problem-solving, and interpersonal skills. Ability to prioritize and manage multiple tasks effectively. Certifications like CompTIA A+, Microsoft MCSA, or ITIL Foundation are a plus. Preferred Skills (Optional): Experience with MacOS or Linux systems,windows. Work Environment & Benefits: [Flexible work hours / On-site / Hybrid option if applicable] [ paid time off, professional development, etc.] Job Types: Full-time, Fresher, Internship Pay: ₹10,043.24 - ₹15,784.78 per month Shift: Day shift Work Location: In person

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Senior Security Consultant Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity As a Security Consultant, the individual will provide security guidance to internal IT project teams responsible for delivering business solutions, with a focus on end user technology and related solutions. They will identify and prioritize security-related requirements, promote secure-by-default designs and ensure information systems and infrastructure will be secured throughout the system development life cycle (SDLC) in an agile environment. Your Key Responsibilities The successful candidate is expected to perform risk assessments of mobile applications, mobile and desktop end user technology platforms, infrastructure systems and solutions; effectively articulate findings and recommendations to internal customers and management; and they will be expected to work on multiple projects and tasks concurrently. Skills And Attributes For Success Solid understanding of key security and privacy issues, risks and threats, and ability to apply this expertise across business needs via internal consulting and security risk assessment types of activities. Strong written and verbal communication skills are essential Proven background in IT risk assessments, and knowledge of good security practices and controls used in applications and infrastructure. Translate technical vulnerabilities and security risks into business risk terminology for business units and recommend corrective actions to customers and project stakeholders. Ability to document and produce important artefacts on risk assessments, engagement Statements of Work, process, minimum security baselines and presentations on security risks. Manage customer expectations and deliver quality security consulting services while balancing business objectives with security requirements. Ability to partner with technical teams in a practical manner when conflicting interests arise while preserving EY core security principles and policies. Ability to proactively lead, own and research security related subject matters when required to take a position or resolve issues. Ability to collaborate to facilitate and enhance the understanding & compliance to security policies. To qualify for the role, you must have A minimum of 8-10 years of experience in an Information Security or Information Technology subject area. Two or more years of experience with iOS and Android security such as mobile application security analysis, mobile application penetration testing, mobile threat modelling, mobile device forensics, and assessing mobile device security capabilities. Three or more years of experience with understanding and defining good security practices for end user technology platforms (e.g., iOS, Android, macOS, Windows 10), multi-tier information systems, applications (e.g., web, mobile, desktop), and End Point Security solutions. Working experience in performing security risk assessments for information systems and applications such as those for web, desktop, and mobile. Develop appropriate risk treatment and mitigation options to address security risks identified during security reviews or risk assessments. Good interpersonal, communication, organizational and project management skills. Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change. Ideally,you will also have One or more years of experience with iOS and Android mobile application development, Agile Methodology, Continuous Integration / Continuous Delivery, and IoT security. Knowledge or experience with Microsoft Azure cloud technology stack (e.g., M365, SharePoint, OneDrive for Business, Intune, Conditional Access) and Azure cloud applications. Knowledge of common information security standards and risk analysis methodologies, such as: ISO 27001/27002, NIST, PCI, COBIT, ISF IRAM2, and OWASP. What We Look For We look for people who are customer-centric with good interpersonal, communication and organizational skills. The ideal candidate will have flexibility in adjusting to multiple demands, shifting priorities, ambiguity, rapid change, and an ardent desire to learn. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here is a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Show more Show less