1258 Macos Jobs - Page 4

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-JF Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! We are looking for a dynamic and customer-focused Service Desk Analyst to join our IT team. The ideal candidate will be a tech-savvy individual with a strong understanding of Windows, macOS, Office 365, VPN, and MDM technologies. You will play a crucial role in delivering world-class IT support to internal users and helping us maintain operational excellence. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Provide first- and second-level IT support via phone, email, chat, and ticketing tools. Troubleshoot and resolve issues related to: Windows and macOS systems Office 365 applications (Teams, Outlook, SharePoint, OneDrive, etc.) VPN connectivity and network access Mobile Device Management (e.g., Intune, JAMF, AirWatch) Install, configure, and maintain software and hardware for laptops, desktops, and mobile devices. Administer Active Directory user management (password resets, account unlocks, group policies). Escalate complex issues to appropriate teams with complete technical context. Maintain accurate records of all user interactions and issue resolutions in the ITSM system. Monitor key infrastructure services (disk space, backup status, system health) using standard tools. Contribute to the knowledge base and help develop documentation for recurring issues. Participate in onboarding and offboarding processes from an IT support perspective. Follow ITIL-aligned best practices for incident, request, and problem management. Proactively identify opportunities for automation or improvement in support processes. To ensure you’re set up for success, you will bring the following skillset & experience: 2–5 years of experience in a similar Service Desk or IT Support role. Graduate in any discipline. Proficiency in supporting: Windows 10/11 and macOS environments Microsoft 365 suite (Exchange Online, Teams, SharePoint) VPN technologies (Cisco AnyConnect, FortiClient, etc.) MDM platforms (Microsoft Intune, JAMF, Workspace ONE) Basic understanding of networking concepts: DNS, DHCP, TCP/IP. Familiarity with ITSM tools (Jira, BMC Helix, etc.) Strong analytical and troubleshooting skills with a keen attention to detail. Excellent communication and customer service skills. Ability to prioritize tasks in a fast-paced environment. Whilst these are nice to have, our team can help you develop in the following skills: Familiarity with Agentic AI tools and how they can be leveraged to enhance service desk efficiency and ticket resolution. Exposure to Endpoint Detection and Response (EDR) tools like CrowdStrike, SentinelOne. Awareness of Zero Trust Security principles and Identity Access Management (IAM). Hands-on with automation scripts (PowerShell, Bash) is a plus. Understanding of cloud platforms (Azure/AWS) and basic monitoring tools (Datadog, PRTG, Zabbix). Familiarity with Self-Service Portals and AI-based ticket triaging systems. ITIL v4 Foundation certification is a plus. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Key Responsibilities : Install, configure, and upgrade computer hardware, software, printers, and peripheral devices. Diagnose and troubleshoot hardware, software, and network issues on desktops, laptops, and mobile devices. Provide technical support to users in person, over the phone, or via remote assistance tools. Maintain and repair equipment and replace parts as needed. Set up user accounts, profiles, and permissions in accordance with company policies. Perform routine maintenance tasks such as system updates, backups, and virus scans. Document technical procedures, service requests, and solutions in the helpdesk system. Support the setup and maintenance of local area networks (LANs), Wi-Fi, and internet connectivity. Ensure all systems comply with organizational IT policies and data security standards. Assist in inventory management of IT equipment and software licenses. Qualifications : Education : Associate or bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, Cisco) are a plus. Experience : 1–3 years of experience in IT support or technical services. Hands-on experience with Windows, macOS, and common productivity software (Microsoft Office, Google Workspace, etc.). Skills & Competencies : Strong analytical and problem-solving skills. Good understanding of computer systems, mobile devices, and peripheral hardware. Knowledge of basic networking concepts and troubleshooting tools. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize multiple tasks. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Work Location: In person Expected Start Date: 30/07/2025

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager IS - Endpoint Engineering What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for the design, architecture and management of the end user computing platform, designing and maintaining technology standards based on industry best practices, managing a technology roadmap, and proposing and developing new solutions based on business strategy. The IS Senior Manager will work with the broader IS and business organization to deliver solutions, serve as a domain specialist in end-user computing technology, manage governance and compliance to the standards, and drive focus on delivering excellent customer experience. As a people manager, the organizational duties will include handling resource demand and capacity, staff performance management and talent development. Roles & Responsibilities: Delivering a seamless, secure, and outstanding user experience. Identifying ways to enhance business value from Amgen’s device technology. Leading the technical team to define, architect, and handle the end-user computing environment, including PCs, mobile devices, and VDI. Building and maintaining the systems, tools, policies, and processes to deliver and support application and workforce services on end-user devices enterprise-wide. Communicating device benefits to colleagues and guiding governance and enablement teams on impactful, partner-focused changes. Tracking, reporting, and leading key metrics to demonstrate gains in stability, usage, and efficiency. Supervising testing and qualification of all desktop/laptop software and updates to meet compliance and audit standards. Designing and developing the next-generation desktop platform through Modern Device Management (MDM). Maintaining short- and long-term strategies and roadmaps for all device types, including laptops, desktops, manufacturing systems, virtual desktops (AWS VDI), and iOS devices. Providing technical guidance of device vendors and tracking their product roadmaps. Handling vendor critical issues for open tickets and requests. Actively engaging in high-priority outages, solving, and capacity and availability planning. Defining architectural solutions through business reviews, current-state analysis, and implementation of industry standard methodologies in collaboration with operations, enablement, and enterprise architecture. Lead strategic Information Systems projects and initiatives. Leading and developing an engineering team, driving talent growth and conducting performance evaluations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems experience. Three years of experience in people management or leading teams, projects, programs, or resource allocation. Functional Skills: Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices. Experience creating strategic execution plans to address gaps between current and future business goals. Expert in applying enterprise architecture frameworks to enhance reliability and support multi-functional decisions. Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies. Experienced in collaborating with DevOps and Agile teams. Strong background in system orchestration and integration. Proven UEM expertise (Intune, Microsoft Endpoint Manager, Jamf) in provisioning, deployment, updates, and policy management. Skilled in automation using PowerShell and Bash scripting. Experienced in packaging software for large-scale deployment on Windows and Mac. Track record of delivering business-aligned solutions that drive digital transformation across functions. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Excellent verbal and written communication with customers, team members, and management. Positive, proactive attitude focused on service improvement and going above and beyond. Proven experience managing outsourced partners for device deployments, OS updates, and quality testing. Self-starter who thrives in fast-paced, high-pressure environments. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. What you will do Let’s do this. Let’s change the world. In this vital role we are seeking a skilled and proactive Mobility Engineer with hands-on experience managing mobile and Apple devices using JAMF and other Mobile Device Management (MDM) solutions. This role is responsible for configuring, securing, deploying, and supporting enterprise mobility systems to ensure seamless and secure device operation across the organization. The ideal candidate will also have a solid background in automation, scripting and app integration to improve mobile infrastructure performance and streamline deployment processes Roles & Responsibilities: Administer and manage Apple devices using JAMF Pro and other MDM platforms. Design and implement mobile device configurations, policies, and profiles to support business needs. Develop automated workflows for device provisioning, software deployment, patching, and compliance checks. Integrate third-party and internal applications with MDM tools for seamless app delivery and management. Collaborate with developers and IT teams to build or support custom scripts, APIs, and internal apps tailored for the mobile environment. Monitor and support mobile infrastructure to ensure high availability and performance. Ensure mobile devices align with corporate security and usage policies. Create and maintain technical documentation, including architecture, SOPs, and deployment guidelines. Troubleshoot and resolve issues related to mobile device deployments, applications, and integration workflows. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is with these qualifications. Basic Qualifications and Experience: Master's degree / Bachelor's degree and 5 to 9 years in a Mobility Engineer or Systems Administrator role Functional Skills: Deep expertise with JAMF Pro and Apple ecosystem (macOS, iOS). Solid understanding of MDM tools (e.g., Intune, AirWatch, MobileIron, Meraki). Proficiency in scripting and automation (e.g., Bash, PowerShell, Python). Experience building or supporting automation and app integration pipelines. Understanding of API integrations and mobile application deployment. Ability to work cross-functionally in a fast-paced environment with minimal direction. AMF 200, 300, or higher certification. Familiarity with Apple Business Manager, DEP, and VPP. Knowledge of CI/CD tools or platforms related to mobile app deployment. Background in enterprise mobility within regulated industries (e.g., healthcare, finance). Experience with security and compliance frameworks in mobile environments. Professional Certifications: S caled Agile Framework (SAFe) for Teams (preferred) Soft Skills: High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Excellent verbal and written communication skills. Team-oriented with a focus on achieving team goals. Excellent analytical and troubleshooting skills. Ability to work effectively with global and virtual teams. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. What you will do Let’s do this. Let’s change the world. In this vital role you will as an Endpoint Management Architect be responsible for designing, managing, and evolving enterprise device management solutions within the Digital Workplace Experience team. This includes shaping end-user computing platforms, setting technology standards, managing roadmaps, and developing solutions aligned with business strategy—driving a flawless, secure, and outstanding experience for our users . The role involves close collaboration with Managed Service Providers, vendors, and internal teams to deliver and showcase both existing and emerging device management capabilities. Actively partnering with IS and business process teams, the architect will drive innovation and stability through best-practice solutions. The Device Engineering team supports global users by providing architecture and delivery for PC and device management, desktops, mobility, print, remote access, and security. Roles & Responsibilities: Serve as the domain expert driving business value from Amgen’s device technologies by defining, architecting, operating, and maintaining end-user computing platforms—including PCs, mobile devices, tablets, printers, and virtual desktops (W365 VDI)—while establishing and managing short- and long-term strategies and roadmaps for all device modalities. Define architectural solutions by analyzing business needs, reviewing current environments, and integrating industry-leading standards in collaboration with operations, enablement, and enterprise architecture teams. Establish standards, deployment methods, and supported configurations for IS-provisioned Windows, Mac, and iOS devices, in alignment with Amgen IS device lifecycle policies and procedures. Design and define next-generation desktop management platforms and processes, focusing on Modern Device and Unified Endpoint Management. Define hardware standards to meet current needs and guide future device selection with a strong understanding of enterprise IT. Provide data-driven feedback and testing on new devices (Windows, Mac, iOS) to ensure compliance and audit alignment. Develop and maintain systems, tools, policies, and processes to deploy and support applications and workforce services on end-user devices enterprise wide. Partner with IT teams including Cyber Security, Network Administration, and Deskside Services to gather requirements and support the procurement of end-user computing devices. Define, track, publish, and manage key metrics to demonstrate improvements in stability, usage, and efficiency. Oversee testing and qualification of all desktop and laptop software and updates, ensuring compliance with audit and regulatory requirements. Build strong vendor relationships, leverage beta programs and user feedback forums, provide technical oversight, and guide vendor roadmap alignment. Actively engage in critical outages, issue resolution, and capacity/availability planning sessions. Lead strategic IS projects and initiatives. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is a type of person with these qualifications. Basic Qualifications: Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years in Information Systems experience Degree in Computer Science, Information Systems, Engineering, or Life Sciences. Functional Skills: Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices. Experience creating strategic execution plans to address gaps between current and future business goals. Expert in applying enterprise architecture frameworks to enhance reliability and support cross-functional decisions. Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies. Experienced in collaborating with DevOps and Agile teams Strong background in system orchestration and integration. Proven UEM expertise (Intune, Microsoft Endpoint Manager, Jamf) in provisioning, deployment, updates, and policy management. Skilled in automation using PowerShell and Bash scripting. Experienced in packaging software for large-scale deployment on Windows and Mac. Track record of delivering business-aligned solutions that drive digital transformation across functions. Professional Certifications: S caled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Excellent verbal and written communication with customers, team members, and management. Positive, proactive attitude focused on service improvement and exceeding expectations. Proven experience working closely with outsourced partners for device deployments, OS updates, and quality testing. Self-starter who thrives in fast-paced, high-pressure environments. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance. Whether, testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to market. Job Description Role: IT Technical Support Graduate (2025 Pass out) Qualification: CSE, IT or Similar Background. Location: Bangalore (Hybrid Mode) Position Overview The IT Support Graduate plays a crucial role in ensuring the seamless operation of an organization’s technology infrastructure. As a recent graduate, you will join a dynamic IT team and receive comprehensive training and mentorship to develop your technical and interpersonal skills. This entry-level position provides an excellent pathway for individuals seeking a rewarding career in information technology, offering hands-on experience in troubleshooting, problem solving, and customer service. The role is ideal for individuals eager to learn, passionate about technology, and committed to supporting end-users in a fast-paced environment. Key Responsibilities Technical Support: Provide first- and second-line technical support to staff, resolving hardware, software, and network issues via phone, email, and in-person interactions. Troubleshooting: Diagnose and resolve technical incidents, including operating system failures, application errors, connectivity problems, printer malfunctions, and peripheral issues. User Assistance: Guide and support end-users by answering queries, providing step-by-step instructions, and ensuring customer satisfaction with every interaction. Incident Tracking: Accurately log, track, and update incidents and service requests using the organization’s ticketing system, ensuring timely resolution and proper documentation. Hardware & Software Setup: Assist in the configuration, installation, and maintenance of laptops, desktops, mobile devices, printers, and standard business software. System Maintenance: Perform routine system checks, updates, and backups to maintain the health and security of IT infrastructure. Account Management: Support user account creation, password resets, and permissions management in Active Directory and other internal systems. Security Awareness: Follow security procedures, assist in the enforcement of IT policies, and help educate staff about cybersecurity best practices. Asset Management: Maintain accurate inventory of IT equipment and ensure assets are properly tracked and accounted for. Continuous Improvement: Identify opportunities for process improvements and automation, contributing ideas to enhance service delivery and efficiency. Collaboration: Work closely with IT colleagues, external vendors, and different departments to deliver high-quality support and participate in projects as required. Training: Participate in internal and external training sessions to stay updated with emerging technologies and best practices. Desirable Skills & Attributes Experience with MacOS, Linux, or other operating systems. Exposure to ITIL or other IT service management frameworks. Familiarity with remote support tools and remote desktop applications. Understanding of cybersecurity fundamentals and best practices. Certification in CompTIA A+, Microsoft, or similar entry-level IT qualifications is a plus. Ability to mentor or assist peers and junior team members. Interest in cloud computing, virtualization, or emerging technologies. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent qualification). Strong interest in computers, networking, and technology solutions. Excellent verbal and written communication skills. Keen problem-solving ability and analytical mindset. Ability to work collaboratively within a team and independently with minimal supervision. Familiarity with Microsoft Windows, Office 365, and common business applications. Basic knowledge of computer hardware, software installation, and troubleshooting. Understanding of network fundamentals (e.g., TCP/IP, Wi-Fi, LAN/WAN). Commitment to delivering exceptional customer service and willingness to learn. Adaptability and resilience in a rapidly changing environment.

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance. Whether, testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to market. Job Description Role: IT Technical Support Graduate (2025 Pass out) Qualification: CSE, IT or Similar Background. Location: Bangalore (Hybrid Mode) Position Overview The IT Support Graduate plays a crucial role in ensuring the seamless operation of an organization’s technology infrastructure. As a recent graduate, you will join a dynamic IT team and receive comprehensive training and mentorship to develop your technical and interpersonal skills. This entry-level position provides an excellent pathway for individuals seeking a rewarding career in information technology, offering hands-on experience in troubleshooting, problem solving, and customer service. The role is ideal for individuals eager to learn, passionate about technology, and committed to supporting end-users in a fast-paced environment. Key Responsibilities Technical Support: Provide first- and second-line technical support to staff, resolving hardware, software, and network issues via phone, email, and in-person interactions. Troubleshooting: Diagnose and resolve technical incidents, including operating system failures, application errors, connectivity problems, printer malfunctions, and peripheral issues. User Assistance: Guide and support end-users by answering queries, providing step-by-step instructions, and ensuring customer satisfaction with every interaction. Incident Tracking: Accurately log, track, and update incidents and service requests using the organization’s ticketing system, ensuring timely resolution and proper documentation. Hardware & Software Setup: Assist in the configuration, installation, and maintenance of laptops, desktops, mobile devices, printers, and standard business software. System Maintenance: Perform routine system checks, updates, and backups to maintain the health and security of IT infrastructure. Account Management: Support user account creation, password resets, and permissions management in Active Directory and other internal systems. Security Awareness: Follow security procedures, assist in the enforcement of IT policies, and help educate staff about cybersecurity best practices. Asset Management: Maintain accurate inventory of IT equipment and ensure assets are properly tracked and accounted for. Continuous Improvement: Identify opportunities for process improvements and automation, contributing ideas to enhance service delivery and efficiency. Collaboration: Work closely with IT colleagues, external vendors, and different departments to deliver high-quality support and participate in projects as required. Training: Participate in internal and external training sessions to stay updated with emerging technologies and best practices. Desirable Skills & Attributes Experience with MacOS, Linux, or other operating systems. Exposure to ITIL or other IT service management frameworks. Familiarity with remote support tools and remote desktop applications. Understanding of cybersecurity fundamentals and best practices. Certification in CompTIA A+, Microsoft, or similar entry-level IT qualifications is a plus. Ability to mentor or assist peers and junior team members. Interest in cloud computing, virtualization, or emerging technologies. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent qualification). Strong interest in computers, networking, and technology solutions. Excellent verbal and written communication skills. Keen problem-solving ability and analytical mindset. Ability to work collaboratively within a team and independently with minimal supervision. Familiarity with Microsoft Windows, Office 365, and common business applications. Basic knowledge of computer hardware, software installation, and troubleshooting. Understanding of network fundamentals (e.g., TCP/IP, Wi-Fi, LAN/WAN). Commitment to delivering exceptional customer service and willingness to learn. Adaptability and resilience in a rapidly changing environment.

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About The Role We seek a skilled and experienced Endpoint Engineer to join our IT team. The ideal candidate will be responsible for managing, securing, and maintaining our organization's endpoint devices. This includes deploying and managing Mobile Device Management (MDM) solutions, implementing and monitoring risk and endpoint security tools, overseeing browser management, and enforcing Data Loss Prevention (DLP) policies. The Endpoint Engineer will also leverage their knowledge of basic networking concepts to ensure seamless and secure endpoint operations. What You Will Do Deploy, configure, and maintain MDM solutions such as JAMF (for macOS and iOS devices) and Microsoft Intune (for Windows and mobile devices). Manage and administer endpoint patching and configuration management using tools like Automox. Implement, manage, and monitor risk management tools, including Code42 for data loss recovery and Rapid7 for vulnerability management on endpoints. Deploy, configure, and manage endpoint security tools such as SentinelOne or Crowdstrike, including threat hunting, incident response, and policy enforcement. Develop and implement strategies for browser management, including extension control, security configurations, and enterprise browser solutions. Define, implement, and manage Data Loss Prevention (DLP) policies and tools across endpoints to protect sensitive information. Manage and support Virtual Desktop Infrastructure (VDI) environments and remote access platforms, ensuring reliable and secure access for remote users. Troubleshoot and resolve complex endpoint issues related to hardware, software, and connectivity. Partner with the InfoSec team to align endpoint controls with organizational security and compliance requirements. Collaborate with IT support to ensure seamless device onboarding, offboarding, and lifecycle management. Support and troubleshoot endpoint-related networking issues, including VPN connectivity, DNS security, and firewall configurations. Create and maintain comprehensive documentation for endpoint configurations, policies, and procedures. Stay current with emerging endpoint technologies, threats, and security best practices. What You Will Bring 3+ years of experience in endpoint management and security roles. Strong hands-on experience with MDM tools such as JAMF (macOS), Microsoft Intune (Windows), and Automox. Practical experience with EDR tools such as SentinelOne, CrowdStrike, or equivalent. Familiarity with risk and data protection tools such as Code42 and Rapid7. Experience managing endpoint browser configurations and extensions (Chrome, Edge, Firefox). Working knowledge of DLP concepts and implementation on endpoint devices. Experience supporting VDI environments (e.g., Citrix, VMware Horizon, Microsoft AVD) and remote access platforms. Understanding basic networking concepts, including VPN, DNS, TCP/IP, and firewall policies. Proficient in scripting languages (e.g., PowerShell, Bash) to automate endpoint tasks. Excellent problem-solving, analytical, and communication skills. What Gives You An Edge Relevant certifications (e.g., JAMF Certified Tech, Microsoft Certified: Modern Desktop Administrator Associate, SentinelOne, or Crowdstrike certifications). Experience with scripting languages (e.g., PowerShell, Bash, Python) for automation. Knowledge of identity and access management (IAM) principles. Familiarity with cloud environments (Azure, AWS). Experience in a zero-trust or hybrid/remote enterprise environment. Familiarity with device compliance reporting and audit preparation. Knowledge of identity and access management tools and practices. Ready to build what's next? Let’s get in motion. Come As You Are Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible. We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Role Description Take full ownership of user-reported issues, ensuring resolution within agreed service level agreements (SLAs). Efficiently prioritize and manage multiple active support requests. Troubleshoot technical issues by asking relevant questions and identifying root causes. Escalate unresolved or complex problems to appropriate internal teams or the Service Manager, following standard procedures. Provide timely and accurate updates to users throughout the support lifecycle. Follow up post-resolution to confirm systems are fully functional. Accurately log all support activities and issue details in ServiceNow. Install, configure, and troubleshoot software and applications on end-user systems. Perform initial troubleshooting for network and proxy-related issues. Document technical solutions and procedures in knowledge bases or manuals. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. Solid understanding of: Windows OS and macOS Office 365 and other Microsoft applications Remote desktop support tools Basic network troubleshooting Hands-on experience with IT ticketing systems, particularly ServiceNow. Strong verbal and written communication skills. Preferred Certifications (Added Advantage) CCNA MCSA Microsoft Azure certification Skills Desktop Support, Remote Troubleshooting, Network Troubleshooting

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. The Team The Voice Client team delivers crucial voice call capabilities for our customer call/contact center solutions. Our focus is on smooth and high audio quality to enhance the customer experience. We develop native applications for Mac OS and Windows OS, as well as web-based applications using the latest web technologies. Our direct interaction with customers allows us to promptly address their concerns and use their feedback to continually improve the product for an exceptional customer experience and added business value. Responsibilities: Contribute to the robust development of the global voice platform through comprehensive design, development, and testing processes, ensuring high availability and scalability. Using C++ as the main programming language, write high-quality code adhering to best practices. Actively participate in code reviews to maintain code integrity and quality. Enhance system capabilities ensuring compatibility with Google Cloud platform. Identify and troubleshoot solutions, determining root causes of issues and providing detailed Root Cause Analysis reports. Contribute to CI/CD automation pipelines to support the builds, deployments, and upgrades of voice services for customers. Respond promptly to production issues, collaborating with the team to restore services promptly. Demonstrate proficiency in creating technical documentation to facilitate system maintenance and troubleshooting. Effectively communicate with peer development teams engaged in joint projects, fostering collaboration and knowledge sharing. Understand and apply performance and scalability principles in software development to optimize system efficiency. Qualifications 5+ years of industry experience in software development and troubleshooting VOIP protocols like SIP, RTP, RTCP and/or WebRTC 5+ years of expertise in C++ programming on both Windows and macOS platforms. Hands-on experience in creating frontend functionality using Javascript. Proficient in troubleshooting tools, audio media analysis, and debugging techniques. Experienced in addressing complex problems and working with intricate systems. Experience and knowledge of Agile/Scrum methodologies and practices. Hold a Bachelor's degree (or equivalent) in a relevant discipline. Demonstrate a positive, self-motivated, and enthusiastic attitude, along with a strong sense of ownership. Excellent verbal and written communication skills. Nice to have: Experience with virtual environments like Citrix and VMware. Familiar with javascript, Node.js. Experience with Contact Centre, IVR, Virtual Agents and telecommunications service providers. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Job Title: IT Specialist / Executive Location: Noida Sector 125 Employment Type: Full-Time Department: Information Technology (IT) Reports To: Assistant General Manager About the Role We are looking for a proactive and detail-oriented IT Specialist to manage and support our organization's day-to-day IT operations. The ideal candidate will have strong troubleshooting skills, a solid understanding of IT systems, and the ability to manage hardware, software, and networks. Key Responsibilities Provide first-line technical support to employees for hardware, software, network, and system issues. Install, configure, and maintain operating systems (Windows, macOS, Linux) and applications. Manage user accounts, access rights, and security settings (Active Directory, GSuite/O365, etc.). Set up and maintain desktops, laptops, printers, routers, switches, and other IT hardware. Ensure timely installation of updates, patches, and antivirus across systems. Manage IT inventory including laptops, cables, peripherals, and software licenses. Handle backup procedures and disaster recovery plans. Troubleshoot LAN/WAN, Wi-Fi, and VPN connectivity issues. Support audio/video conferencing tools (Zoom, Google Meet, MS Teams). Maintain documentation of systems, processes, and IT-related policies. Collaborate with vendors and service providers for IT procurement and AMC. Ensure cybersecurity best practices and support data protection protocols. Must-Have Qualifications & Skills Bachelor’s degree or diploma in Information Technology, Computer Science, or related field. 2-5 years of proven experience in IT support, administration, or helpdesk roles. Hands-on experience with: Operating Systems: Windows 10/11, macOS Networking: TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi troubleshooting Office 365 / GSuite administration Basic command line usage (Windows CMD, PowerShell, Terminal) Familiarity with antivirus software, firewalls, and basic cybersecurity practices. Strong problem-solving skills and the ability to work independently. Good communication and documentation skills. Preferred Qualifications & Good-to-Haves Certifications like CompTIA A+, Network+, Microsoft MCSA, Cisco CCNA. Experience with remote support tools (e.g., AnyDesk, TeamViewer, Zoho Assist). Knowledge of server maintenance (Windows Server / Linux). Familiarity with basic scripting or automation tools (PowerShell, Bash). Experience with cloud platforms (AWS, Azure) is a plus. Exposure to CRM, HRMS, or internal business software. Experience supporting IT needs in a hybrid or remote working environment. What We Offer A dynamic and inclusive work environment. Opportunities for learning and skill development. Competitive salary and benefits. Exposure to modern tools, platforms, and tech stacks.

About Us TangoEye, a Chennai based deep tech startup now owned by Lenskart, is an AI – Powered video analytics SaaS company that helps brands gain shopper behavior and staff efficiency at the stores. Our diverse team brings expertise in Computer vision, AI, Data Analytics, Application building with a focus on helping brands improve store performance. By Joining our team, you’ll have the opportunity to work at the cutting-edge technology, driving significant improvements in retail operations. We work cross platform and innovative work culture that fosters career growth and professional development. About the role C++ Development | Specialized in QT Framework Bring your passion for C++ and Qt to help us develop a cross-platform edge application that runs on popular desktop and mobile devices using modern compilers and C++ standards. You will be working with Tango’s Qt Edge team to build and enhance our existing product offerings. Job Title : Software Developer Experience : 3-6yrs Work Location : Chennai 3+ years of commercial software development experience and/or developing and debugging C++ applications Solid understanding of modern C++, including C++14 ,C++17 and Possess object-oriented design skills Understanding QT [ modularized C++ library classes ] version greater than 5.15 Experience with multi-threading architecture. Experience in development and debugging Qt applications using Qt Creator IDE Experience using signals and slots for QObject communication Working with RESTful API’s via QNetworkAccessManager Software development experience using Agile, Confluence, JIRA & GIT Understanding of algorithms and design patterns Responsibilities: Build Qt C++ software components that follow industry-standard design patterns, development methodologies, and deployment models Ensure that the Qt SDK keeps up to date with the current trends of the Qt user community and the Qt Company Collaborate with developers, product engineers and product owners throughout the development process Turn user requirements and stories into concrete implementations for our users Solve and articulate complex problems with application design, development, and user experiences Nice to have: Experience with networking, web integrations / communications and HTTP is a plus. Experience developing applications for one or more of the following platforms: Windows, Linux, macOS, iOS, Android Experience in RTSP [ application-level network protocol / RTMP Experience working with and deploying SaaS application, Cloud Servers and Docker

Job Title: IT Manager Location: Kolkata Experience: 7–10 years Type: Full-time Role Overview: We are seeking a hands-on and technically proficient IT Manager to lead our IT operations, infrastructure, and support functions. The ideal candidate brings strong experience across devices, operating systems, networks, security tools, and IT process compliance. You will lead a team of Helpdesk Engineers while managing the overall health, performance, and security of IT systems in alignment with global standards. Key Responsibilities: Lead and mentor a team of Helpdesk Engineers to ensure timely and efficient IT support. Manage and monitor infrastructure including networks, on-prem and cloud servers, endpoints, and Azure. Administer and secure devices using Microsoft Intune, Defender, Entra, and manage M365 and AD environments. Oversee Windows, macOS, and Linux operating systems with a strong understanding of their ecosystem. Configure and troubleshoot firewalls, switches, routers, and wireless access points. Participate in global ticket queues and assigned projects as needed. Maintain and configure collaboration tools including Jira, Confluence, and SharePoint. Ensure compliance with global IT processes, ISO 27001 standards, and cybersecurity directives. Analyse dashboards, system reports, and tickets to identify and address gaps proactively. Act as the escalation point for unresolved or high-impact IT issues. Ensure all IT assets and infrastructure comply with cyber security standards and audit requirements. Preferred Skills & Qualifications: Proficiency in Microsoft technologies: Intune, Entra, Defender, M365, Active Directory Hands-on with Jira, Confluence, and SharePoint Strong knowledge of Windows, macOS, and Linux OS Sound understanding of network infrastructure and firewall management Experience managing Azure Infrastructure Familiar with ITIL processes and service management ISO 27001 knowledge or certification is a plus Experience designing Jira automation workflows is a strong advantage

IT System Admin Location: Pune (Aundh) - Work From Office Experience Range: 4-8 years in IT Job Summary: We are seeking a skilled IT System Administrator to join our team. The ideal candidate will manage, monitor, and maintain our organization's IT infrastructure, ensuring high levels of performance, security, and availability. The IT System Administrator will be responsible for the installation, configuration, and troubleshooting of servers, networks, and other IT resources. The role will be responsible for supporting macOS, Linux, Ubuntu, and Windows devices, configuring systems, ensuring security compliance, and troubleshooting any issues related to Apple systems and software. What you will do: MacOS System Management: Manage and maintain macOS-based desktops and laptops including installation, configuration, patching, and troubleshooting. Device Enrollment & Configuration: Configure and deploy Apple devices using tools like Apple Business Manager (ABM) and Mobile Device Management (Jamf Pro) to streamline the setup process and enforce company policies. Software Management: Administer software deployment tools (e.g., Jamf Pro ) for software installation, updates, and licensing management. Ensure all software on macOS devices is up to date and compatible with organizational standards. Security Management: Enforce security protocols for Mac systems, including the implementation of DLP , MDM , antivirus software , and firewall settings . Ensure that systems comply with corporate security policies and industry standards (e.g., ISO , PCI ). User Support: Provide advanced technical support for end users, diagnosing and resolving hardware and software issues. Assist with the configuration of macOS applications and peripherals. Integration with Other Systems: Integrate macOS systems with Gsuite, file servers, and other network resources. Ensure compatibility with cross-platform systems (e.g., Windows or Linux environments). Monitoring & Reporting: Regularly monitor the performance and security of macOS/Windows devices, networks, and servers using management tools like Jamf Pro , Cisco Meraki/Firewalls , EDR , DLP and others . Provide reports on device health, security compliance, and usage. Documentation: Maintain detailed documentation of system configurations, policies, procedures, and troubleshooting steps. Ensure knowledge sharing within the IT team. Collaboration with IT Teams: Work closely with other IT Infra teams (e.g., Network Administrators, Security Engineers, SRE, SOC, GRC, and AppSec) to ensure a cohesive IT environment that supports both macOS and cross-platform needs. Skills: Qualifications: Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Proven experience administering Mac OS, Linux, and Windows in a professional environment. Strong knowledge of macOS/Windows architecture, DLP(e.g, Netskope and SquareX), MDM(e.g, Jamf Pro), EDR(e.g, Crowdstrike and JAMF Protect), DataCenter, Patching, AWS, networking(e.g, Cisco Meraki, PA Firewall), scripting languages(e.g., Python, Shell), Asset Management, Hardware/Software mgt and other Mac management tools.and security protocols. Understanding of security best practices for macOS systems (e.g., FileVault, Secure Boot, Gatekeeper). Knowledge of cloud services (e.g., AWS and Google Work Space) and system integration techniques. Strong troubleshooting skills and the ability to resolve complex technical issues. If you are passionate about driving impactful partnerships in the fintech space and excel in managing complex projects and API implementations, we’d love to hear from you! FPL Technologies is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender ,disability.

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media content and quality assurance. Whether, testing, certification, (software) development, cyber security, or data-protection, the experts at Resillion do whatever it takes. We work as long and hard as necessary to get you to market. Job Description Role: IT Technical Support Graduate (2025 Pass out) Qualification: CSE, IT or Similar Background. Location: Bangalore (Hybrid Mode) Position Overview The IT Support Graduate plays a crucial role in ensuring the seamless operation of an organization’s technology infrastructure. As a recent graduate, you will join a dynamic IT team and receive comprehensive training and mentorship to develop your technical and interpersonal skills. This entry-level position provides an excellent pathway for individuals seeking a rewarding career in information technology, offering hands-on experience in troubleshooting, problem solving, and customer service. The role is ideal for individuals eager to learn, passionate about technology, and committed to supporting end-users in a fast-paced environment. Key Responsibilities Technical Support: Provide first- and second-line technical support to staff, resolving hardware, software, and network issues via phone, email, and in-person interactions. Troubleshooting: Diagnose and resolve technical incidents, including operating system failures, application errors, connectivity problems, printer malfunctions, and peripheral issues. User Assistance: Guide and support end-users by answering queries, providing step-by-step instructions, and ensuring customer satisfaction with every interaction. Incident Tracking: Accurately log, track, and update incidents and service requests using the organization’s ticketing system, ensuring timely resolution and proper documentation. Hardware & Software Setup: Assist in the configuration, installation, and maintenance of laptops, desktops, mobile devices, printers, and standard business software. System Maintenance: Perform routine system checks, updates, and backups to maintain the health and security of IT infrastructure. Account Management: Support user account creation, password resets, and permissions management in Active Directory and other internal systems. Security Awareness: Follow security procedures, assist in the enforcement of IT policies, and help educate staff about cybersecurity best practices. Asset Management: Maintain accurate inventory of IT equipment and ensure assets are properly tracked and accounted for. Continuous Improvement: Identify opportunities for process improvements and automation, contributing ideas to enhance service delivery and efficiency. Collaboration: Work closely with IT colleagues, external vendors, and different departments to deliver high-quality support and participate in projects as required. Training: Participate in internal and external training sessions to stay updated with emerging technologies and best practices. Desirable Skills & Attributes Experience with MacOS, Linux, or other operating systems. Exposure to ITIL or other IT service management frameworks. Familiarity with remote support tools and remote desktop applications. Understanding of cybersecurity fundamentals and best practices. Certification in CompTIA A+, Microsoft, or similar entry-level IT qualifications is a plus. Ability to mentor or assist peers and junior team members. Interest in cloud computing, virtualization, or emerging technologies. Qualifications Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent qualification). Strong interest in computers, networking, and technology solutions. Excellent verbal and written communication skills. Keen problem-solving ability and analytical mindset. Ability to work collaboratively within a team and independently with minimal supervision. Familiarity with Microsoft Windows, Office 365, and common business applications. Basic knowledge of computer hardware, software installation, and troubleshooting. Understanding of network fundamentals (e.g., TCP/IP, Wi-Fi, LAN/WAN). Commitment to delivering exceptional customer service and willingness to learn. Adaptability and resilience in a rapidly changing environment.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary Gruve is seeking a skilled and customer-focused Desktop Support Engineer to join our IT support team. The ideal candidate will provide hands-on and remote technical assistance to end-users, troubleshoot hardware/software issues, and support daily IT operations. This role requires a detail-oriented individual with a strong technical background and excellent interpersonal skills. Key Responsibilities Provide first- and second-level support for desktops, laptops, mobile devices, printers, and other IT assets. Respond to user queries via ticketing system, phone, email, and in-person; resolve or escalate issues as needed. Install, configure, and maintain Windows, macOS, and Linux operating systems and supported applications. Manage user accounts, permissions, and access rights in Azure Active Directory, Microsoft 365, or Google Workspace. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN, DNS, etc.). Support collaboration tools (Zoom, Microsoft Teams, Google Meet, etc.). Maintain and deploy system images using tools such as SCCM, Intune, JAMF, or equivalent. Monitor hardware and software inventory; assist in lifecycle management of IT assets. Follow ITIL or internal procedures for incidents, change, and problem management. Document support processes, issue resolutions, and knowledge base articles. Participate in IT projects and support office moves, upgrades, or migrations. Documentation and Process Improvement Maintain up-to-date system/network documentation, runbooks, and change logs. Identify opportunities for automation, optimization, or standardization across the IT environment. Education & Experience Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). 2+ years of experience in desktop support, help desk, or IT technician roles. Technical Skills Proficiency in Windows 10/11, macOS, and Microsoft Office Suite. Working knowledge of Active Directory, Group Policy, and remote management tools. Familiarity with endpoint protection, patching, and basic cybersecurity principles. Basic scripting (PowerShell, Bash, etc.) is a plus. IT certifications such as CompTIA A+, Network+, Microsoft MCP, or ITIL are advantageous. Work Environment Must be comfortable supporting global teams and working in PST or overlapping time zones when required. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Key Responsibilities Monitor and triage alerts from SIEM platforms including Elastic Stack , correlating data from Zscaler, Defender for Endpoint, CrowdStrike Falcon , and other security tools. Investigate suspicious activity and escalate confirmed incidents with detailed impact assessments. Support incident response lifecycle —including containment, eradication, and recovery—according to defined playbooks. Collaborate with senior analysts and threat intelligence teams to conduct in-depth investigations and recommend mitigations. Perform log analysis, packet capture review, and behavioral analytics to uncover advanced threats. Conduct proactive threat hunting using data across various telemetry sources (e.g., endpoint, network, cloud). Document investigation steps, findings, and resolution actions for audit and knowledge base purposes. Continuously tune SIEM rules, detection logic, and alert thresholds to reduce false positives and increase fidelity. Provide audit and compliance support during security assessments and regulatory evaluations. Participate in weekly SOC reviews and post-incident reviews to improve detection and response capabilities. Stay updated with the latest threat intel, CVEs, TTPs (MITRE ATT&CK), and industry best practices. Qualifications & Skill sBachelor’s degree in computer science, Cybersecurity, Information Technolog y, or related field .2–3 year s of hands-on experience in a SOC or cybersecurity role, ideally in a 24x7 monitoring environment .Solid knowledge of :Endpoint detection tools (CrowdStrike Falcon, Defender for Endpoin t )Network and cloud security solutions (Zscaler Internet Access/ZP A )Open-source and commercial SIEM tools (preferably Elastic/EL K) .Understanding of network protocol s, log format s, and Windows/Linux/macOS securit y .Familiarity with MITRE ATT&C K, CVE/CVSS scoring, and vulnerability management principles .Strong communication and incident documentation skills .Willingness to work in rotational shifts for continuous 24x7 SOC coverag e .Preferred certifications: CompTIA Security+, Microsoft SC-200, Elastic Certified Analyst, CrowdStrike Certified Falcon Responder, or simila r .

The Help Desk Specialist provides first-line technical support to end users for hardware, software, and network-related issues. This role involves diagnosing and resolving problems, managing support tickets, and ensuring users receive timely assistance to maintain productivity. Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve technical issues related to hardware, software, printers, and network connectivity. Install, configure, and update software and operating systems. Escalate complex issues to higher-level IT staff or vendors when necessary. Maintain detailed records of issues and solutions in the ticketing system. Follow up with users to ensure issues are resolved and provide ongoing support when needed. Assist in user onboarding and offboarding, including account creation and equipment setup. Educate users on best practices for using software, systems, and cybersecurity. Participate in regular system maintenance, updates, and inventory management. Create and maintain documentation of support procedures and common issues. Strong understanding of Windows and/or macOS operating systems. Familiarity with Microsoft Office 365, email systems, and remote support tools. Basic networking knowledge (TCP/IP, DNS, DHCP). Excellent troubleshooting, analytical, and communication skills. Ability to handle multiple tasks and prioritize effectively. Patience, empathy, and a user-focused mindset. Team player with a proactive approach to problem-solving.

About Vcheck Vcheck is a human-led, technology-enabled due diligence background check firm, annually conducting over 18,000 international investigations. We specialize in risk-based assessments for lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and overall third-party portfolio risk. Our hybrid approach delivers the financial and reputational intelligence needed for confident decision-making. Founded in 2012 and based in New York City, Vcheck has experienced rapid growth, industry recognition, and five consecutive appearances on the Inc. 5000 list. About The Role This apprenticeship offers a valuable opportunity to gain practical experience in IT operations, troubleshooting, and user support within a dynamic environment. Please note: This overview provides a general understanding of potential learning opportunities and responsibilities. The specific duties and projects for an apprentice at Vcheck may evolve based on business needs and the apprentice's development. The successful candidate will be responsible for, among other duties, the following: Providing first-level technical support to end-users (hardware, software, network issues). Assisting with the installation, configuration, allocation and maintenance of computer systems and peripherals. Troubleshooting common IT problems and escalating complex issues to senior support staff. Supporting network connectivity and basic server operations. Perform other duties as assigned. About You Key requirements: We're looking for someone who is passionate about joining a diverse team and is driven to achieve results through ownership, process optimization, and upstanding character. If this describes you, we encourage you to apply, even if you don't meet every requirement listed. A recent graduate in Information Technology, Computer Science, or a related technical field. Foundational understanding of operating systems (Windows, macOS), basic networking concepts, and common office applications. Good communication and interpersonal skills, with a customer-service orientation. Eagerness to learn new technologies and adapt to evolving IT environments. Physical Requirements The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Why us? You Will Be Joining a Cutting-edge Company, Where You Will Tackle Complex Challenges And Work With The Very Best In The Industry. In Addition, We Offer Hands-on experience in a real-world IT support setting. Mentorship from experienced IT professionals. Exposure to various IT systems, software, and infrastructure. A supportive learning environment focused on skill development. Please be aware that Vcheck uses AI-powered note-taking, interview recording, and transcription tools to ensure accuracy and efficiency during our talent acquisition processes. By participating in the application and interview stages, you acknowledge and consent to the use of these technologies. Vcheck is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training. Vcheck expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.

Experience: 5+ Years Location: Ahmedabad, Indore, Noida, Pune, Bengaluru Working Mode: On-site Workdays: 5 Days a Week Job Description We are seeking an experienced professional with a strong DevOps, CI/CD, and systems background to join our growing team. The ideal candidate will possess deep technical skills, a collaborative mindset, and a passion for automation, infrastructure optimization, and continuous improvement. Key Responsibilities Analyze test and build environments to identify areas for improvement and implement scalable solutions. Collaborate effectively with cross-functional engineering teams to support development pipelines. Manage and maintain Windows, Linux, and macOS systems. Design, implement, and maintain robust CI/CD pipelines. Write clean, maintainable code using languages such as Python, Java, Perl, or Groovy. Administer and optimize Jenkins (master, agents, plugins, etc.). Utilize Docker and Kubernetes (CLI) for containerization and orchestration. Develop and maintain automation scripts using Bash, PowerShell, Python, or Groovy. Work with build systems like Make, CMake, and Conan. Utilize Git CLI for version control and collaboration. Have a basic understanding of embedded systems and C/C++ programming. Quickly learn new technologies and deliver solutions within defined timelines. Preferred Skills Experience with Artifactory (Conan, Docker registry). Hands-on knowledge of ElectricFlow. Familiarity with GitLab CI/CD or GitHub Actions. Exposure to monitoring tools like Nagios and Grafana. Basic experience with configuration management tools such as Ansible. Knowledge of Jira integrations with CI/CD pipelines. General understanding of AWS tools and cloud infrastructure. Experience working with embedded devices integrated into CI/CD workflows. Exposure to Agile methodologies and team practices.

About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: We are seeking an experienced IS Endpoint Management Engineer to join our Digital Workplace Experience team. In this role, you will support and enhance enterprise device management solutions that power a secure, efficient, and seamless technology experience for our global workforce. You'll work hands-on with modern endpoint platforms and collaborate across teams to ensure best-in-class service delivery. Roles & Responsibilities: Support and maintain end-user computing platforms including desktops, laptops, tablets, mobile devices, printers, and virtual desktops (W365 VDI). Assist in the implementation and support of Modern Device Management and Unified Endpoint Management (UEM) solutions. Apply and maintain configuration standards and deployment methods for Windows, macOS, and iOS devices, following IS policies and compliance requirements. Conduct software and update testing for desktops and laptops to ensure compatibility, performance, and regulatory alignment. Evaluate new devices, provide data-driven feedback, and assist with compliance validation. Collaborate with cross-functional IT teams—including Cyber Security, Network Administration, and Deskside Services—for device requirements, integration, and support. Contribute to the development and continuous improvement of deployment tools, processes, and support models for applications and workforce services. Track, publish, and analyze key operational metrics to support stability, performance, and user satisfaction. Respond to and help resolve critical outages, technical issues, and participate in capacity planning efforts. Build strong working relationships with vendors, participate in beta testing and product feedback forums, and support alignment with evolving product roadmaps. Support the execution of strategic projects and initiatives within the endpoint management domain. Basic Qualifications and Experience: Master’s degree and 6 years of Information Systems experience or Bachelor’s degree and 8 years of Information Systems experience or Associate degree and 10 years of Information Systems experience or High school diploma / GED and 12 years of Information Systems experience or Functional Skills: Degree in Computer Science, Information Systems, Engineering, or Life Sciences. Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices. Strong troubleshooting and problem-solving skills in large-scale IT environments. Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies. Experienced in collaborating with DevOps and Agile teams Proven UEM expertise (Intune, Microsoft Endpoint Manager, Jamf) in provisioning, deployment, updates, and policy management. Experienced in packaging software for large-scale deployment on Windows and Mac. Ability to communicate effectively with technical and non-technical stakeholders. Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Excellent verbal and written communication with customers, team members, and management. Positive, proactive attitude focused on service improvement and exceeding expectations. Proven experience working closely with outsourced partners for device deployments, OS updates, and quality testing. Self-starter who thrives in fast-paced, high-pressure environments. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description: We are seeking an experienced IS Endpoint Management Engineer to join our Digital Workplace Experience team. In this role, you will support and enhance enterprise device management solutions that power a secure, efficient, and seamless technology experience for our global workforce. You'll work hands-on with modern endpoint platforms and collaborate across teams to ensure best-in-class service delivery. Roles & Responsibilities: Support and maintain end-user computing platforms including desktops, laptops, tablets, mobile devices, printers, and virtual desktops (W365 VDI). Assist in the implementation and support of Modern Device Management and Unified Endpoint Management (UEM) solutions. Apply and maintain configuration standards and deployment methods for Windows, macOS, and iOS devices, following IS policies and compliance requirements. Conduct software and update testing for desktops and laptops to ensure compatibility, performance, and regulatory alignment. Evaluate new devices, provide data-driven feedback, and assist with compliance validation. Collaborate with cross-functional IT teams—including Cyber Security, Network Administration, and Deskside Services—for device requirements, integration, and support. Contribute to the development and continuous improvement of deployment tools, processes, and support models for applications and workforce services. Track, publish, and analyze key operational metrics to support stability, performance, and user satisfaction. Respond to and help resolve critical outages, technical issues, and participate in capacity planning efforts. Build strong working relationships with vendors, participate in beta testing and product feedback forums, and support alignment with evolving product roadmaps. Support the execution of strategic projects and initiatives within the endpoint management domain. Basic Qualifications and Experience: Master’s degree and 6 years of Information Systems experience or Bachelor’s degree and 8 years of Information Systems experience or Associate degree and 10 years of Information Systems experience or High school diploma / GED and 12 years of Information Systems experience or Functional Skills: Degree in Computer Science, Information Systems, Engineering, or Life Sciences. Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices. Strong troubleshooting and problem-solving skills in large-scale IT environments. Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies. Experienced in collaborating with DevOps and Agile teams Proven UEM expertise (Intune, Microsoft Endpoint Manager, Jamf) in provisioning, deployment, updates, and policy management. Experienced in packaging software for large-scale deployment on Windows and Mac. Ability to communicate effectively with technical and non-technical stakeholders. Professional Certifications: S caled Agile Framework (SAFe) for Teams (preferred) Soft Skills: Excellent verbal and written communication with customers, team members, and management. Positive, proactive attitude focused on service improvement and exceeding expectations. Proven experience working closely with outsourced partners for device deployments, OS updates, and quality testing. Self-starter who thrives in fast-paced, high-pressure environments. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Description: Divayshakati is hiring a passionate and skilled Video Editor to join our on-site creative team. You’ll work on exciting short-form content (Reels, Shorts) and long-form projects for YouTube and digital platforms. Key Responsibilities: Edit videos (Shorts, Reels, Cinematic, Vlogs, Map Animations, etc.). Add subtitles, transitions, music, sound effects, and basic motion graphics. Work with the team to deliver content on time and as per brand guidelines. Manage media files and edit multiple projects simultaneously. Required Skills: Proficiency in Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar tools. Basic motion graphics skills (After Effects preferred). Good storytelling sense and creative video editing style. Ability to handle fast-paced projects with quick turnaround. Laptop Requirement (Must Bring Your Own): Processor: Intel i5 (10th Gen or above) / AMD Ryzen 5 (4000 series or above) RAM: Minimum 16GB Graphics: Dedicated GPU (NVIDIA GTX 1650 or better preferred) Storage: SSD (Minimum 512GB recommended) Display: Full HD (1920x1080) Operating System: Windows 10/11 or macOS (latest version) Software Compatibility: Should support Adobe Creative Suite or equivalent Perks: Work on real client projects and brands Creative growth and training support Friendly and flexible work environment Monthly performance bonuses (based on delivery) Apply Now: Send your resume + portfolio: divayshakati@gmail.com Contact: 7004709476 Job Types: Full-time, Part-time, Permanent, Fresher, Internship Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person

Location: Bengaluru (Bangalore), India About Suki AI Suki is at the forefront of healthcare technology, dedicated to alleviating physician burnout through our advanced, AI-powered voice solutions. Our mission is to make healthcare technology invisible and assistive, allowing doctors to dedicate their full attention to patient care. We are a team of passionate technologists, clinicians, and industry experts driven by the challenge of solving complex problems in medicine. With a strong presence in both the United States and India, we are a collaborative and agile team making a significant impact. The Role: What we want to accomplish and why we need you. We are seeking a versatile and proactive IT Engineer to join our team in Bengaluru. In this critical role, you will be the backbone of our internal IT operations, ensuring that our team has the reliable and secure systems they need to build and support our cutting-edge products. You will be responsible for a wide range of tasks, from providing hands-on technical support to our employees to managing and maintaining our corporate IT infrastructure, including networks, servers, and cloud services. This is an exceptional opportunity to have a broad impact, grow your skills, and be a key contributor to our mission-driven company. What You Will Do: User Support, Onboarding, and Offboarding: Serve as the primary point of contact for IT support requests from our India-based employees. Manage the IT onboarding and offboarding process for new hires, including account creation, hardware provisioning (laptops, peripherals), and system setup. System Administration: Install, configure, and maintain our corporate IT infrastructure. Software & Asset Management: Manage software licenses, installations, and updates across the organization. Maintain a comprehensive inventory of all IT assets. Security & Compliance: Implement and uphold security best practices to protect our corporate systems and data. Assist with security audits and ensure compliance with relevant policies. Manage user access controls and permissions for various corporate systems. Cloud & SaaS Administration: Administer and support our suite of corporate cloud services, such as Google Workspace, Office 365, Slack, and other SaaS applications. Troubleshooting & Resolution: Diagnose and resolve a variety of hardware, software, and network issues in a timely and efficient manner, minimizing downtime. Documentation: Create and maintain clear and concise documentation for IT processes, system configurations, and user guides. Support: Manage support requests efficiently through Jira, maintaining detailed records of problem resolution steps and keeping stakeholders informed as issues progress from initial report to resolution. Secure: Quickly learn and apply company security protocols and IT procedures, serving as a knowledgeable first point of contact who can guide users through proper channels and escalation paths. Operate: Handle day-to-day IT tasks autonomously while collaborating effectively on complex cross-departmental projects that require coordination between multiple teams and systems. Requirements (What We're Looking For): Operating Systems: Strong proficiency in managing and troubleshooting macOS environments. Cloud Services: Experience administering cloud productivity suites like Google Workspace (G Suite) or Microsoft Office 365. Security Acumen: A strong understanding of IT security principles and best practices, including endpoint security, email security, and access control. Problem-Solving Skills: Excellent analytical and troubleshooting abilities with a proactive approach to identifying and resolving issues. Communication & Collaboration: Strong verbal and written communication skills in English. A customer-centric mindset with the ability to effectively support both technical and non-technical colleagues. Self-Motivation: The ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic startup environment. Automation: Experience with automation platforms and knowledgeable in automating IT processes Bonus Points (Nice to Have): Relevant IT certifications such as CompTIA A+, Security+. Experience with scripting languages to automate tasks. Familiarity with Mobile Device Management (MDM) solutions. Experience working in a rapidly growing, global technology company. Experience with configuration and use of IAM platforms (Okta, etc.) What Makes Suki, Suki A mission that matters: Suki is making healthcare technology invisible and assistive—so clinicians can focus fully on patient care. A product that delivers: Our AI is used by real clinicians at real health systems — and it works. A team that gets it: We’re former Googlers, Apple engineers, Stanford docs, and healthcare veterans. Backed by believers: We’ve raised $165M from top VCs like Venrock, First Round, Flare, and March Capital. On a roll: Named by Fast Company as the Next Big Thing in Tech. Best Leadership Team by Comparably. Technology Innovation Award by Frost & Sullivan. Massive market: We’re disrupting a $30B+ industry, and our momentum is real. More Than Just a Job You’ll join a team of mission-driven builders who care deeply about what we do and how we do it. We believe in showing up with empathy, iterating constantly, and always putting clinicians first.

As a Technical Support Specialist at Palo Cortex XDR, you will be responsible for providing technical support to customers and partners. Your role will include offering technical services such as writing scripts, troubleshooting, and sharing best practices with customers. You will manage support cases efficiently to ensure that issues are properly recorded, tracked, resolved, and followed up on in a timely manner. Additionally, your responsibilities will involve fault isolation and root cause analysis for technical issues, as well as publishing Technical Support Bulletins and other technical documentation in the Knowledge Base. You will review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, and more. In critical situations, you may need to travel to customer sites to expedite issue resolution. You will also be required to provide on-call support 24x7 on an as-needed basis. Collaborating with the Engineering team, you will have the opportunity to influence the operability of the product and contribute to regular weekend on-call rotation. To excel in this role, you should possess at least 3 years of related experience. Strong expertise in providing configurations, troubleshooting, and best practices to customers is essential. Proficiency in supporting EndPoint software products, along with experience in Windows OS, Linux OS, macOS, and Android OS-based applications is required. Familiarity with MS environment tools like SCCM, GPO, AD, MSSQL, and IIS is crucial. Furthermore, experience with EndPoint security software, SIEM, vulnerability management tools, firewalls, and understanding of malware, exploits, and operating system behavior will be beneficial. Proficiency in batch scripting and Python is a plus. You should have the ability to independently troubleshoot, reproduce issues, and identify feasible workarounds in varied and complex environments. A knowledge of Cloud infrastructure, VDI technologies (VMWare Horizon, Citrix XenApp, and XenDesktop), and a BS/MS degree or equivalent experience will be valuable assets in this role. Effective communication skills to engage with stakeholders internally and externally on complex technical issues are essential for success in this position.,