574 Loss Prevention Jobs - Page 20

: The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with India Security and Loss Prevention guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialists day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. Identify the MDR shrink aspects last mile stations, including delivery partners. Identify the potential pilferage opportunities and organized fraud and work closely with the concerned stakeholders to mitigate the causes of losses. Optimum utilization of the resources to ensure and maintain high quality and timely support to Business teams. Conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines. 1. Security Operation. Implementation Follow-up of Loss Prevention Plan in MDR. 2. Audits and Compliance Conducting the SLP audits implement the SOPs Preparation of Documents for Internal External Audits Surprise Check and reports 3. Process Improvement Loss Prevention Program Process Review, Gap analysis Necessary Improvements Weekly, Monthly and Quarterly Assessment Loss Prevention Reporting feed backs from Internal and External Stakeholders 4. Loss Prevention Analysis and Investigation Weekly loss trend analysis, Identifying the defeats and work of the loss input reduction Conduct Investigation by working closely with stakeholders team and support functions in SLP related areas. Meeting the weekly Investigation targets and submission of reports. 1. University degree level or equivalent through experience and professional certification. 2. A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession. 3. Extensive and up to date knowledge of Shrink management and Data Analysis. 4. Experience in managing or coordinating security investigations of complex nature. 5. Knowledge of information security processes and systems. 6. Experience in security auditing 1. Loss Prevention Experience 2. Investigation/Security related Certifications. 3. Emergency Response / Crisis Management 4. Training Development.

Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Developing Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. .

Job Profile Description (JD) - Vigilance /Security Location-Kharkoda Qualification Minimum Graduate Experience: Ex-Defence (Army/Navy/Air Force) or Para-Military forces (BSF/ CRPF/ITBP) with minimum 15-20 experience in Security/Vigilance. Minimum compulsory 4 years experience in Manufacturing Industry with Union environment post forces tenure. Preferably from Haryana. Age- Up to 45 years only Role: Perform the role and responsibilities of Shift In charge - Security/ Vigilance. Skills Competencies-: 1. Shift Security Operations Monitoring and control of shift operations of Security. Deployment, control and monitoring of Security deployment in shift. Strengthening streamlining of security procedures. Ensure adherence/implementation of SOPs for move of men and material. Ensuring briefing / de-briefing for shift duties. Coordinate all the activities in case of any kind of emergency, i.e., fire / natural calamities / other contingencies. Visitor management. Training and development of guards maintaining discipline on continuous basis as per need of the organization. Should understand operations of CCTV, Access Control, Flap Barriers and other security equipment 2. Access Control / Men Material Management Regulating movement of men/material during shifts through proper documentation/ gate passes. Preventing any kind of unauthorized entry into the premises. Handling of unwanted elements around the premises, diffusing the situation as and when required. Traffic / parking management. Undertake surprise checks during shifts. 3. Loss Prevention/ Theft Control / Investigations Implementation of security measures to avoid / minimize theft / pilferage incidents. Proper monitoring of material movement including scrap. Proper regulation of RGP/ NRGP. Damage control. Investigation in various misconduct / theft related issues. 4. Liaison Intelligence gathering in IR environment To liaise strengthen/maintain cordial relations with Police authorities and surrounding villagers To develop network to obtain inside/beforehand information concerning both internal and external factors. Development of Intelligence network among other industries. 5. MIS Audit Conducting security audit on a regular basis in order to identify and close gaps in the existing security system. Select, design, implement and manage security measure to reduce risk of loss through continual use of auditing, review assessment. Preparation submission of various reports and MIS. 6. General Administrative Work Monitoring creating discipline workforce including Contractual labour etc. Impose financial penalty for various acts of indiscipline as per laid down SOP. Scrutinization processing of vendor bills. Should be well versed with Statutory compliances including PSARA Act etc. 7. Computer Skills Good knowledge of Computers (E-mail, Excel, Word, Presentations). Excellent knowledge of CCTV surveillance system. 8. Linguistic Skills Written and verbal proficiency in Hindi and English

The Program Coordinator for GSF 3P Hybrid Network will drive the development, implementation, and standardization of security and loss prevention programs across Amazons 3P Hybrid store network. This role focuses on creating scalable security frameworks, ensuring program compliance, and maintaining operational excellence while protecting people, assets, and information. Key Responsibilities: Program Management Implementation: Design and deploy standardized security protocols for 3P Hybrid stores Develop and maintain program documentation, metrics, and dashboards Drive continuous improvement initiatives across the network Coordinate cross-functional program rollouts with stakeholders Security Framework Development: Create scalable security solutions specific to hybrid store model Standardize access control and authentication protocols Establish emergency response procedures Design loss prevention guidelines aligned with partner operations Stakeholder Management: Collaborate with SLP, Operations, and 3P partners Facilitate communication between corporate and field teams Drive program adoption through partner engagement Compliance Risk Management: Monitor program compliance across network Conduct regular risk assessments Track and analyze security metrics Develop mitigation strategies for identified risks Process Excellence: Standardize security operating procedures Create training materials and documentation Implement best practices across network Drive continuous improvement initiatives Data Analytics Reporting: Generate network-wide security insights Track program performance metrics Provide regular stakeholder updates Identify trends and improvement opportunities This role requires strong project management skills, ability to influence without authority, and experience in scaling programs across multiple locations while maintaining consistent standards. Graduation with minimum 3 to 5 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 3- 5 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Security certifications of APP, CPP, CFE, PCI, PMP, etc.

The Program Coordinator for GSF 3P Hybrid Network will drive the development, implementation, and standardization of security and loss prevention programs across Amazons 3P Hybrid store network. This role focuses on creating scalable security frameworks, ensuring program compliance, and maintaining operational excellence while protecting people, assets, and information. Key Responsibilities: Program Management Implementation: Design and deploy standardized security protocols for 3P Hybrid stores Develop and maintain program documentation, metrics, and dashboards Drive continuous improvement initiatives across the network Coordinate cross-functional program rollouts with stakeholders Security Framework Development: Create scalable security solutions specific to hybrid store model Standardize access control and authentication protocols Establish emergency response procedures Design loss prevention guidelines aligned with partner operations Stakeholder Management: Collaborate with SLP, Operations, and 3P partners Facilitate communication between corporate and field teams Drive program adoption through partner engagement Compliance Risk Management: Monitor program compliance across network Conduct regular risk assessments Track and analyze security metrics Develop mitigation strategies for identified risks Process Excellence: Standardize security operating procedures Create training materials and documentation Implement best practices across network Drive continuous improvement initiatives Data Analytics Reporting: Generate network-wide security insights Track program performance metrics Provide regular stakeholder updates Identify trends and improvement opportunities This role requires strong project management skills, ability to influence without authority, and experience in scaling programs across multiple locations while maintaining consistent standards. Graduation with minimum 3 to 5 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 3- 5 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Security certifications of APP, CPP, CFE, PCI, PMP, etc.

Position: Security Manager, Gurgaon Business: Property and Asset Management, Gurgaon You will be in charge of the safety and security aspects of your designated site. Your role will be to prevent Security lapses and be the first responder to emergency and non-emergency situations. Security planning, risk assessment & formulating effective guarding strategies are some of your key responsibility areas. Your role will incorporate managing the following: Supervising security staff, assigning/monitoring work assignments and providing training in daily security procedures, customer service skills, basic life safety and first aid, etc. Maintaining and updating security policies, checklists and procedure manual. Having a working knowledge of all current building s security panels, fire and life safety code requirements. Managing all manpower records for on-roll and contract staff (training, compliance documents and scheduling details) Ensuring fire drill is carried out every week for security and unit staffs. Physically patrolling the designated area (focusing on elevators, and all areas of ingress/egress); using surveillance equipment, access control points, and alarms. Control buildings access and monitor activities of visitors. Conducting Security investigations and preparation of Incident report. Tracking of material movement and stock of lost and found. Regular and ongoing communication with Property Manager/Team members/Clients regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc. Approving and interviewing hiring of contract security staff personnel. Ensuring customer related briefing is provided to all site employees. Carrying out weekly meetings with vendor operations head and share M.O.M with PM and client. Reviewing security after hour s reports and monitor staff performance. In case of emergency coordinate with the respective tenant /administration staff/client and ensure quick movement/transfer the injured person to the nearest hospital by coordinating with and handing-over to local doctors / local legal bodies etc. Drafting disaster management plan in co-ordination with site team members & Property Manager. Playing a key role emergency (i.e. fire, evacuations human crisis, etc). Monitoring and being a part of performance/behaviour related meetings regarding contract staff Implements and provides budgets relating to the security requirements and staffing.

What we live for: At Ashiana, we enable people to live a better life. The 18,000+ homes we have built reminds us of our responsibility towards our customers, investors, vendors, and the society. Every day, we strive to deliver our homes on time, live up to the expectation we set and continue to care for our residents and projects long after we have handed them over. Over the last 45 years, we are driven by bringing a smile of satisfaction to our residents in Jaipur, Gurugram, Pune, Chennai, Bhiwadi, etc. While we have received many a recognition, including Forbes Best under a Billion, Most Caring Brand to the No. 1 Senior Living Developer in the country, what we cherish most is when we go the extra mile to deliver happiness and comfort to our residents. For more information you may visit: www.ashianahousing.com Job Title: Safety officer Location: Jaipur How can you make an Impact? - Implementing safety policies ,procedures and guidelines in line with laws and regulations - Ensuring the highest safety compliance standards and ensure a healthy work setting for staff, workers and visitors - Monitoring and staying updated on safety regulations, codes and standards applicable to the industry - Supporting emergency preparedness and responsive efforts including developing evacuations plans and procedures - Investigating accidents, incidents and near miss events to determine root causes and implementing corrective measures to prevent a recurrence - Facilitating periodic review of planned EHS management for projects and liaise with government agencies and regulatory bodies to ensure all safety certifications are up to date What are we looking for? - A working professional with minimum 5 years of relevant experience - Good communication and problem solving skills -Fostering safety conscious culture - Constantly seek to learn and find ways to keep yourself updated

INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the SLP MDR Concessions Abuse Program and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust. The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialists day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines. Security Operation Implementation and follow-up of Loss Prevention Plan in MDR Concessions Audits and Compliance Conducting SLP audits and implementing SOPs Surprise check and reports at LM (Last Mile) stations Keeping the plans and SOPs updated Periodical check of documentation Adhering to SLAs defined for the SLP MDR Concessions Abuse Program Process Improvement and Loss Prevention Process review, gap analysis and implementation of necessary improvements Weekly, monthly and quarterly assessments Loss prevention reporting Working on feedbacks received from internal and external stakeholders Follow up and completion of CAPA Recommending loss prevention initiatives based on on-ground intel Loss Prevention Analysis and Investigation Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction Conduct investigations by working closely with CS and support functions in SLP and Ops Meeting the weekly investigation targets and submitting investigation reports Sharing RCAs and PTG initiatives on shrink and unmet goals University degree or equivalent through experience and professional certification A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession Extensive and up to date knowledge of Shrink Management and Data Analysis Experience in managing or coordinating security investigations of complex nature Knowledge of information security processes and systems Experience in security auditing Loss Prevention experience Investigation/Security related certification Emergency Response / Crisis Management certification Training & Development experience Auditing and security investigations experience Exposure to MNC culture and dynamics

Security / Loss Prevention / Incident Management Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from terrorist attack, vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss.

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None .

Responsibilities: * Oversee physical security measures & CCTV monitoring * Ensure compliance with loss prevention strategies * Manage corporate security initiatives & operations * Develop & implement asset protection plans Provident fund Health insurance

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Detailed JD - 1. Establish and drive a comprehensive investigations protocol for all types of logistics losses across all BUs 2. Maintain the investigation program focus to identify MO and related RCAs so as to prevent recurrence of once identified MO/RCA. 3. Major pre-emotive and investigative focus on High-Risk Hubs, High-risk sellers, High Risk Lanes, RTO/RVP Fraud, False SPF claims and Externalisation cases. 4. Undertake real time analysis of losses to emerging risks and trends particularly during BBD 5. Regular Stakeholder Connects, training and awareness to drive process compliance and deterrence 6. Work in close concert with Security Program team to ensure all SOPs and Audit Check Lists are aligned with Mos and RCAs identified by LP & Investigations team 7. Ensure adequate level of training and adoption of tools and platforms available in organization to enhance efficiency and accuracy of investigations 8. Drive training of APST Site and Area Managers in the geography to undertake quality investigations and mentor APST investigators 9. ZTP Framework for critical SOP non adherence to be implemented as per agreed protocol with HR 10. Drive rigour in Investigation efficiency to ensure desired closure and goodness as agreed with various LoBs.

Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : One Identity Manager Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary 1. Solution Design and ImplementationDesign and deploy IAM solutions using the One Identity Manager platform.Customize workflows, rules, and policies to meet business requirements.Integrate One Identity Manager with enterprise applications and systems.2. Administration and MaintenancePerform regular administration and maintenance of the One Identity Manager environment.Monitor system performance, ensuring scalability and reliability.Troubleshoot and resolve IAM-related issues. Roles & Responsibilities1. Identity Governance and AdministrationImplement and maintain role-based access control (RBAC), user provisioning, and de-provisioning processes.Manage access certifications and recertification campaigns.2. Security and ComplianceEnsure IAM solutions comply with organizational security policies and industry regulations.Assist in audits, including generating reports and responding to queries related to access control.3. Collaboration and SupportWork closely with IT, HR, and business teams to understand access needs and provide solutions.Provide training and support to end-users and stakeholders on IAM functionalities. Professional & Technical Skills:1-Minimum 3+ years experience in One Identity Manager solution including installation and configuration Proficiency in scripting and automation tools.2-Experience in developing and deploying enterprise tools (e.g., M365, ServiceNow, Azure) would be advantageous. Additional Information:- The candidate should have experience in relevant skills-15 year full time education is required.- Bachelor's degree and related certifications with good Communication skills Qualifications 15 years full time education

Job_Description":" About Us: Working with Bernhard Schulte Shipmanagement means partnering with one of the worlds leading third party ship managers. As a multinational, family- owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level. The BSM family includes over 20,000 seafarers and 2,000 shore-based staff in more than 30 locations and across the oceans. Together, we move a fleet of over 600 vessels and help hundreds of ship owners trade cargo all around the world safely and efficiently. We see it as our highest responsibility to operate with greatest respect to the integrity of the environment, the vessels, and our people. Are you interested in exciting career opportunities, personal growth, and great development options in an international fast-paced working environment? Then join the BSM family! Job Objective: Supports the Companys operation in accordance with thehighest quality standards in international ship-management, while implementsLoss Prevention, Safety and Quality (LPSQ) and environmental processes acrossassigned vessels and proceeds to corrective measures in cases of deviations soas to enhance the operational excellence. Performs visits to vessels in orderto identify their compliance with LPSQ processes, procedures and standards. Key Accountabilities: Supports the identification of changes in relevant toLPSQ legislation and contributes in the development and update of the localLPSQ rules, standards and procedures, so as to enhance the compliance of the Ship Management Centres (SMC)s operations with the most recent LPSQ practices and improvements. Monitors the competition concerning the methods andregulations of the LPSQ operations, in order to retrieve the requiredinformation for the suggestion of improvements that will enhance theoperational effectiveness and increase the competitiveness and corporate imageof the Company. Enforces the accurate application of all changes andimprovements in the assigned vessels concerning the LPSQ processes andprocedures, so as to enhance their compliance and alignment with standardsregulations. Monitors and reviews the accurate implementation of theCompanys established environmental policies on the assigned vessels andproposes improvements that will enhance their effectiveness. Identifies and analyses risks associated with thecompanys LPSQ processes, in order to enable management to act proactively inreducing unfavourable results, thus contributing to the effective and efficientoperation of the Company and the enhancement of the seafarers and environmentprotection. Follows-up the activities concerning LPSQ issues ofassigned personnel and other employees, monitors the operational performance ofassigned vessels and provides assistance and advice to the Masters asnecessary, in order to improve the safe and environmental friendly activitiesof vessels. Supports the development of on-board investigation planand upon approval performs ship visits to the assigned vessels regarding LPSQissues and standards, in order to identify the compliance of the vesselsoperations with the LPSQ standards and processes. Investigates possible causes of accidents/incident, anddevelops relevant reports, providing recommendations for improvements inprocedures or working behaviours. Upon approval, follows-up and monitor theaccurate implementation of corrective actions. Implements the International Safety Management (ISM) Codeand other shipboard audits to all vessels assigned, so as to achieve andmaintain accreditation in accordance with legislative requirements. Ensures that the Compliance module of the companys software system, PAL, is updated with Non-Compliance/Observations (NC/Obs) identified during ship visits. Develops all necessary reports and documentationconcerning LPSQ issues and results and upon approval, submits them to shipowners, BSM clients and management, thus contributing to the bettercollaboration, enhancement of clients commitment and promotion of Companysprofile. Coordinates and interacts with external maritimeauthorities, auditors and/or any other supervisory bodies, providing all therequired information, in order to support the effective and objective executionof external audits. Communicates with Governmental, Maritime audit bodies andMaritime Authorities and industry bodies, in order to develop prosperousrelationships which will support the achievement of companys goals. In coordination with Fleet Managers and Superintendents,implements the Performance Appraisals for all Senior Officers of the assignedvessels, in order to contribute appropriately to their career development.Identifies training needs and provides on board training to ship staff duringship visits. Coordinates, coaches and motivates his subordinates,through the appropriate training, development, management of performance andsalary progression to ensure that staff have the appropriate knowledge, skillsand support that will help them perform effectively and contribute to theachievement of the departments desired short and long-term objectives. Participates in the development, submission and uponapproval implementation of the departments budget, supports its accurateexecution, identifies cost saving opportunities and proposes corrective actionsin case of deviations, in order to ensure compliance with set targets. Active involvement in the continual improvement process of the Company Management System to maintain compliance with customer requirements, expectations as well as international / national regulations. Requirements Education and Qualifications: B.Sc. in Marine or Naval Engineering, or Chief Engineers Certificate Work Experience: At least 3 years sailing experience as Chief Engineer, or 4-6 years and above experience as LPSQ manager or superintendent within a ship management/owning company Job-Specific Skills : Knowledge of Quality Standards, environmental and safety standards Knowledge of Legislation concerning Quality and Safety

Role & responsibilities Responsible for Security functions, protecting assets, frisking employees , preventing pilferages Preferred candidate profile Should be a ex-serivce man/para military/Police .

Job description: In the role of Process Engineer, you are responsible for preparing and developing process engineering deliverables in the ongoing brownfield and greenfield projects executed in our Bengaluru office. You will work in conjunction with Discipline Manager, Discipline Leads and Project Managers to seek continuous improvement in both quality and efficiency of work. The process engineer shall have following skills and experience: Prepare/Review Process documents such as Heat and Material balance Process data sheet for equipment & Instruments, Process flow diagram (PFD), Piping & Instrumentation diagram (P&ID), Process description, Process design basis, Material selection diagram (MSD), Cause and effect matrix (C&E), Operation & control narratives, Safeguarding memorandum & safeguarding flow schemes (API 14C compliance), Operation & Control philosophy, Pre- commissioning and commissioning procedure etc. Preparation/ Checking/ of all Process Calculations like Equipment sizing, Line Sizing, Pump Hydraulics, PSV sizing, Blowdown etc. Having good experience in process simulation software like HYSYS, UNISIM, FLARENET, PIPESIM, PIPENET for performing steady state and dynamic simulations Familiar with design review methods, such as HAZID, HAZOP, SIL Assessment etc. Conversant with relevant international standards applicable to hydrocarbon processing industry, such as API, ISO, ASME, IEC, etc. Good interface knowledge with related engineering disciplines, i.e. Piping, Instrumentation, Mechanical and Safety & Loss Prevention; Knowledge and experience with intelligent P&IDs and Engineering Databases Having good experience in the offshore Oil & Gas industry with specific experience on Process Simulation and Design for Offshore Oil and Gas facilities - Wellhead platforms, Fixed Process Platforms, FPSO topsides modules & Turret Mooring System Analyses project specifications, tender and proposals requirements Review of vendor documents and technical bid evaluation Must be capable of carrying out engineering / project activities independently by interacting with all stakeholders (internal / external) Job requirements: Academic : Bachelor/Master of Technology - Chemical Engineering Exp: 5-15 years of relevant experience in the Conceptual design, FEED and EPC project experience for offshore Oil & Gas industry (preferably FPSO) SW or tools: HYSYS, UNISIM, PIPESIM, FLARENET, PIPENET Behaviours &inter-personal skills Effective team player Good communication skills Strong analytical skills A pro-active approach and not afraid to take initiative and/or explore new ideas. Autonomous and able to think out of the box. GENERAL INFORMATION .

In the role of Process Engineer, you are responsible for preparing and developing process engineering deliverables in the ongoing brownfield and greenfield projects executed in our Bengaluru office. You will work in conjunction with Discipline Manager, Discipline Leads and Project Managers to seek continuous improvement in both quality and efficiency of work. The process engineer shall have following skills and experience: Prepare/Review Process documents such as Heat and Material balance Process data sheet for equipment & Instruments, Process flow diagram (PFD), Piping & Instrumentation diagram (P&ID), Process description, Process design basis, Material selection diagram (MSD), Cause and effect matrix (C&E), Operation & control narratives, Safeguarding memorandum & safeguarding flow schemes (API 14C compliance), Operation & Control philosophy, Pre- commissioning and commissioning procedure etc. Preparation/ Checking/ of all Process Calculations like Equipment sizing, Line Sizing, Pump Hydraulics, PSV sizing, Blowdown etc. Having good experience in process simulation software like HYSYS, UNISIM, FLARENET, PIPESIM, PIPENET for performing steady state and dynamic simulations Familiar with design review methods, such as HAZID, HAZOP, SIL Assessment etc. Conversant with relevant international standards applicable to hydrocarbon processing industry, such as API, ISO, ASME, IEC, etc. Good interface knowledge with related engineering disciplines, i.e. Piping, Instrumentation, Mechanical and Safety & Loss Prevention; Knowledge and experience with intelligent P&IDs and Engineering Databases Having good experience in the offshore Oil & Gas industry with specific experience on Process Simulation and Design for Offshore Oil and Gas facilities Wellhead platforms, Fixed Process Platforms, FPSO topsides modules & Turret Mooring System Analyses project specifications, tender and proposals requirements Review of vendor documents and technical bid evaluation Must be capable of carrying out engineering / project activities independently by interacting with all stakeholders (internal / external) Job requirements: Bachelor/Master of Technology - Chemical Engineering 5-15 years of relevant experience in the Conceptual design, FEED and EPC project experience for offshore Oil & Gas industry (preferably FPSO) SW or tools: HYSYS, UNISIM, PIPESIM, FLARENET, PIPENET Behaviours &inter-personal skills Effective team player Good communication skills Strong analytical skills

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .

Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security Operations Assists in the development and implementation of emergency procedures. Recommends follow-up action for security breaches. Conducts investigation of all losses of property assets and refers to proper management for disposition. Deploys security staff to effectively monitor and protect property assets. Complies with all Corporate Security safety and security management guidelines and procedures. Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. Conducts periodic patrols of entire property and parking areas. Recognizes success across areas of responsibility. Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. Implements action plans to monitor and control risk. Keeps abreast of local criminal activity as it may impact property. Maintains required reports and documentation regarding patrols of property and parking areas. Inspects all security equipment and ensures it is fully functioning. Provides means for obtaining necessary medical attention on a timely basis. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Maintains first aid and CPR certifications required for Security officers. Implements local authority requirement for security and safety. Leading Security Teams Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers. Celebrates successes by publicly recognizing the contributions of team members. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Encourages and builds mutual trust, respect, and cooperation among team members. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Providing and Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Meets quality standards and customer expectations on a daily basis. Provides services that are above and beyond for customer satisfaction and retention. Conducting Human Resources Activities Assists in minimizing cost of accident claims through aggressive claims management. Brings issues to the attention of Human Resources as necessary. Strives to improve service performance. Administers property policies fairly and consistently. Additional Responsibilities Analyzes information and evaluates results to choose the best solution and solve problems. Develops and maintains a working relationship with local law enforcement authorities. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Provides guidance in setting health and safety policies and standards. Coordinates with Event Sales for VIP escort and media control for large events. .

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .