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3 - 5 years

5 - 7 Lacs

Mumbai

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Skill required: Marketing Operations - Account Management Designation: Func & Ind Intelligence Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Role Purpose The Industrial Global CX Offer Advisor is responsible for designing, delivering, and optimizing customer experience (CX) strategies and offerings within the industrial sector. This role supports the development of customer-centric solutions and ensures alignment with market trends, business objectives, and customer needs. By leveraging insights, innovative tools, and best practices, the CX Offer Advisor plays a critical role in enhancing customer satisfaction and driving long-term business success.Role requires Digital Marketing Ads & Promotion creation/design Education:Bachelor's degree in Business Administration, Marketing, Industrial Engineering, or a related field; advanced degree (MBA or equivalent) preferred. Experience:o5+ years of experience in customer experience, offer development, or related roles within the industrial sector.oProven track record of designing and implementing successful CX strategies.oExperience working in a global, matrixed environment.oFamiliarity with industrial products and services is highly desirable.In this role, you will be expected to implement client account plans through relationship development, paid media, programmatic and opportunity pursuits that builds deeper client relationships. This includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for? Strong understanding of customer experience principles, tools, and methodologies. Proficiency in data analytics platforms and customer feedback systems. Knowledge of industrial sector dynamics and customer pain points. Experience with CX journey mapping and service design. Familiarity with digital transformation and CX technologies. Excellent communication and stakeholder management skills. Strategic thinking with a customer-first mindset. Analytical and problem-solving abilities. Project management expertise, with the ability to manage multiple initiatives. Adaptability and innovation in a fast-paced environment. Strong collaboration and teamwork skills. Roles and Responsibilities: Define and execute global customer experience strategies tailored to the industrial sector, ensuring alignment with organizational objectives. Collaborate with cross-functional teams to design and roll out CX offerings, ensuring scalability and market relevance. Utilize customer feedback, market research, and data analytics to inform CX initiatives and drive continuous improvement. Work closely with regional teams, sales, and marketing to embed CX principles into product and service delivery. Develop and track key performance indicators (KPIs) to evaluate the impact of CX initiatives and identify areas for optimization. Stay abreast of CX trends and technologies, applying them to create innovative solutions that differentiate the organization in the market. Provide guidance and training to internal teams on CX standards, tools, and best practices. Address CX-related challenges, ensuring a seamless experience for customers and stakeholders. Qualifications Any Graduation

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4 - 9 years

6 - 11 Lacs

Hyderabad

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Job Title - GN - SONG - MT - Workforce Intelligence - Specialist Management Level: 09/ Specialist Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Workforce Management (WFM) Good to have skills: Project Management Job Summary :You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of these, you will drive the following: Delivery of design and delivery in Customer Services domain :Workforce Optimization using various popular platforms available in the marker, designing target operating model for WFM processes based on the client's requirements Deploy popular WFM solutions like Verint, NICE, Calabrio, Aspect: Ability to create forecasting models using based on the client's inputs and add business / campaign input to the forecasting by liaising with the marketing team Create the capacity planning models based on the client's local labor laws :Propose scheduling models based on the client's input and process design for real time queue management, incident management etc Train and mentor the client's in-house team on WFM processes :Exchange best practices across both technical and functional experience on Customer Service Domain Identify and structure key issues into an issue-tree and set of hypotheses and plan and conduct research and analyses that address the most appropriate issues. Understand company's key strategic and operational issues spanning market definition, industry trends, and so on. Develop innovative, fact-based and achievable strategies and operating models after evaluation of multiple strategic options. Professional & Technical Skills: Use strong and a well-established record of accomplishments in designing: Deliver speech analytics solutions and/or platforms Deep dive with experience across the following characteristics: Experience in enabling WFM platforms including creating WFM processes Ability to use WFM software NICE, Verint, Calabrio, Aspect. Experience in implementing WFM platform including infrastructure design, deployment and ongoing operational run. Experience in contact center operations including operational and performance excellence Define WFM solutions: Apply gap analysis, design and implementation. Create business cases effectively: Maximize experience in ROI generation and project management of solution deployment. Additional Information: MBA from a tier 1 institute 2-8 years of experience in working with WFM solutions generating Forecasting, complex capacity models, scheduling, RTA and reporting. Designing and implementing WFM solutions for any industry 4+ years of project management experience. Consulting experience About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications Experience: Minimum 4+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

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5 - 8 years

7 - 10 Lacs

Mumbai

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Skill required: Marketing Operations - Account Management Designation: Func & Ind Intelligence Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Role Purpose:The Global Marine and Energy Offer Manager is responsible for shaping bp's global offer portfolio within the marine and energy sectors, ensuring it aligns with customer needs, market opportunities, and bp's strategic vision. This role is pivotal in driving revenue growth, enhancing customer satisfaction, and embedding sustainability into bp's offerings.Role requires Offers Managers Experience in leading cross-functional teams in a complex, matrixed environment. Proven track record of embedding sustainability into commercial strategies.Education: Bachelor's degree in Business Administration, Marketing, Engineering, or a related field (required). Master's degree in Business Administration (MBA) or a relevant advanced degree (preferred).In this role, you will be expected to implement client account plans through relationship development, paid media, programmatic and opportunity pursuits that builds deeper client relationships. This includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for? Technical Skills: Strong understanding of the marine and energy industries, including operational, commercial, and regulatory aspects. Proficiency in data-driven decision-making, including advanced use of market research tools and analytics platforms. Expertise in offer development methodologies and frameworks. Knowledge of sustainability practices and their application in business strategies.Core Competencies: Strategic Thinking:Ability to develop forward-looking, market-aligned strategies. Customer Focus:Deep understanding of customer behaviors and needs within the marine and energy sectors. Stakeholder Management:Proven ability to influence and collaborate across diverse teams and external partners. Innovation:Creativity in designing offers that differentiate bp from competitors and meet evolving market demands. Communication Skills:Exceptional ability to articulate strategies and engage with senior leaders, stakeholders, and teams. Roles and Responsibilities: Strategic Offer Development:oDevelop and execute bp's offer strategy for the marine and energy sectors, ensuring alignment with company objectives and market demands.oIdentify and address customer needs through tailored solutions, including products, services, and partnerships. Market Analysis and Insights:oConduct in-depth analysis of market trends, competitor activities, and customer preferences to guide offer innovation.oLeverage data and analytics to anticipate market shifts and adapt offer strategies accordingly. Cross-functional Collaboration:oWork closely with internal teams, including marketing, product development, operations, and sales, to deliver cohesive and effective offers.oAct as the central point of contact for marine and energy offer strategies across global regions. Performance Monitoring:oDefine KPIs for offer performance and implement mechanisms to measure success.oUse customer feedback and performance metrics to refine and optimize existing offers. Sustainability Leadership:oEnsure all offers contribute to bp's sustainability goals, including its net-zero commitment, by embedding green initiatives and solutions Qualifications Any Graduation

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8 - 13 years

30 - 35 Lacs

Mumbai

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Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

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2 - 7 years

6 - 9 Lacs

Pune

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The Claims Adjuster manages claims being submitted by TA field locations concerning general liability, auto liability and property claims. This position plays a critical role in collecting evidence/facts, investigating claim allegations, reviewing damages, determining liability, and negotiating with claimants. What you will deliver: 1. Review code and assign claims to diaries as needed. 2. Act as a point of contact for field in investigation and examine and investigate details of claim. 3. Determine required reserves and place on claims in accordance with the delegation of authority. 4. Corresponds with claimant and witnesses, also consult with police, hospital records, and with other experts as part of the claim s investigation and settlement process. 5. Negotiates claims and settlement for claims with required approvals as required by the delegation of authority. 6. Submit claims to TPA per requirements including litigated claims and provide all required documentation to TPA and legal department. 7. Communicate any trends or opportunities for correction at field locations to supervisor or safety and loss prevention personnel. 8. Complete reports or other analysis as directed. 9. Interact with all internal personnel as well as external customers in a manner that is consistent with the Company s mission, vision, values and diversity statement. What you will need to be successful! (Experience and Qualification): Graduate with 2 years of claims or insurance experience. Associate in Claims (AIC) certification or any other related insurance industry experience or designation a plus. 2 years full time claims adjusting experience is preferred. 2 years of experience with investigation or key technical knowledge to provide insight into claims management is a plus. Extremely strong verbal and written communication skills. You will work with: This role works with operation team members in the field. The group will also work closely with our Third-Party Claim Administrator, Treasury Team, Finance Team, and Legal team. This position will also be uniquely positioned to share Safety Related concerns with our HSSE team to bring attention to any Safety Related issues. Why join bp At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills:

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1 - 4 years

2 - 5 Lacs

Hyderabad

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Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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- 2 years

1 - 4 Lacs

Vadodara

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Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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2 - 7 years

8 - 9 Lacs

Kolkata

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Supports managing the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Trains staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; no experience required CORE WORK ACTIVITIES Supporting Security/Loss Prevention Operations Assists in the development and implementation of emergency procedures Assists in identifying ways to continually improve departmental performance Complies with policies on proper investigative procedures for loss of property assets Maintains proper documentation of property patrols Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Reports any procedure violations to the appropriate management Strives to improve service performance Assisting in Leading Security/Loss Prevention Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example Assists in establishing guidelines and training so employees understand expectations and parameters Celebrates successes and publicly recognizes the contributions of team members Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety Encourages and builds mutual trust, respect, and cooperation among team members Helps employees and guests obtain necessary medical attention on a timely basis Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients Serves as a role model to demonstrate appropriate behaviors Ensuring Exceptional Customer Service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Meets quality standards and customer expectations on a daily basis Handles guest problems and complaints effectively Interacts with guests to obtain feedback on product quality and service levels Provides services that are above and beyond for customer satisfaction and retention Sets a positive example for guest relations Conducting Human Resources Activities Assists in the management of claims by ensuring proper procedures are followed and documented Brings issues to the attention of the department manager and Human Resources as necessary Reports all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner Administers property policies fairly and consistently Certifies security staff in first aid and CPR Trains security staff to effectively monitor and protect property assets Trains staff on proper patrol procedures Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person

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- 3 years

2 - 5 Lacs

Pune

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Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests Secure payment; activate/reissue room keys Ensure rates match market codes, document exceptions Verify/adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear departures in computer system Coordinate with Housekeeping to track room status and guest concerns File guest paperwork or documentation Operate telephone switchboard station Run and check daily reports, contingency lists, and credit card authorization reports Supply guests with directions and information Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction Arrange transportation for guests/visitors Count and secure bank at beginning and end of shift Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change Notify Loss Prevention/Security of any reports of theft Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees Comply with quality assurance standards Stand, sit, or walk for an extended period of time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

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2 - 3 years

4 - 5 Lacs

Chennai

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Job Description: Proven experience in Store/Outlet Management or similar roles Experience and knowledge of retail loss prevention techniques Demonstrated ability to provide exceptional customer service experience Strong understanding and ability to manage operational procedures and regulatory compliance Excellent leadership qualities, including the ability to manage and motivate a team Responsible for overall store operations, Sales Target, store profitability Bachelors degree in Business Administration or similarly related field Experience in the apparel industry is preferable. Other requirements: Rotational shift Weekend availability Week off between Monday to Thursday (no WO on Friday, Saturday Sunday). English and Regional Language is mandatory

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2 - 5 years

2 - 3 Lacs

Patna, Lucknow, Jaipur

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We are hiring audit executive for our pharmacy chain Audit pharmacy records to ensure accuracy & compliance with regulations Investigate pharmacy records Maintain records of pharmacy audits Ensure compliance with all applicable laws & regulations Required Candidate profile Candidate with audit experience and eager to learn and grow with us

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2 - 5 years

2 - 2 Lacs

Hyderabad

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Role & responsibilities Team Leadership & Supervision Lead and manage a team of CCTV operators, ensuring effective performance and adherence to protocols. Conduct regular training sessions to enhance team skills and knowledge. Develop and manage shift schedules, ensuring 24/7 coverage. Monitoring all Stores Surveillance Operations Monitor real-time CCTV feeds to detect and report suspicious activities or security breaches. Ensure all surveillance equipment is functioning correctly and escalate technical issues promptly. Maintain detailed records of incidents, including suspicious activities and breaches Incident Management & Reporting Respond to alarm activations and security incidents, coordinating with HO Team as needed. Prepare and submit daily, weekly, and incident-specific reports to management. Ensure compliance with data protection regulations and maintain confidentiality of all recorded footage. Maintenance & Troubleshooting Regularly inspect and maintain CCTV systems to ensure optimal performance. Compliance & Documentation Ensure adherence to company policies, security procedures, and legal requirements. Maintain accurate logs and documentation for audits and investigations.

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7 - 12 years

17 - 19 Lacs

Ahmedabad

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Graduate with 7+ yrs of exp in security operations, vigilance, access control, theft control, CCTV. Exp in intelligence gathering, knowledge of a cell site incl material, Good analytical skills. Kindly mail cv at insiya@workoid.in Required Candidate profile Looking for candidate from defense background (Army/ Commandand/ Sr.Commandand/ Colonel/ Brigadier) Corporate exp is mandate

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8 - 15 years

6 - 7 Lacs

Kolkata, Mumbai, New Delhi

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Based out of office at specified area, he will be responsible for Administration and Security for the RO. Handling administration and security functions for all office management functions. Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss. Develop and maintain the intelligence & vigilance network, conduct of risk/threat assessment, problem solving & ensuring business security across all regions Checking of invoices, preparation of contracts and coordinating with Finance teams Management of all reports and returns for RO and to be shared with HO

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10 - 16 years

5 - 7 Lacs

Karnataka

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About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Experience- 8-15 years Qualification- Any Graduate Location- Bangalore RO, Karnataka Role & responsibilities: Based out of office at specified area, he will be responsible for Administration and Security for the RO. Handling administration and security functions for all office management functions. Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss. Develop and maintain the intelligence & vigilance network, conduct of risk/threat assessment, problem solving & ensuring business security across all regions Checking of invoices, preparation of contracts and coordinating with Finance teams Management of all reports and returns for RO and to be shared with HO

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1 - 4 years

1 - 4 Lacs

Chennai, Pune, Delhi

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Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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4 - 8 years

6 - 7 Lacs

Bengaluru

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Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards Performs all duties of Culinary and related kitchen area employees in high demand times Oversees production and preparation of culinary items Ensures employees keep their work areas clean and sanitary Works with Restaurant and Banquet departments to coordinate service and timing of events and meals Complies with loss prevention policies and procedures Strives to improve service performance Communicates areas in need of attention to staff and follows up to ensure follow through Leads shifts while personally preparing food items and executing requests based on required specifications Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Supervises and coordinates activities of cooks and workers engaged in food preparation Checks the quality of raw and cooked food products to ensure that standards are met Assists in determining how food should be presented and creates decorative food displays Supporting Culinary Team Activities Supervises daily shift operations Ensures all employees have proper supplies, equipment and uniforms Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Ensures completion of assigned duties Participates in the employee performance appraisal process, giving feedback as needed Handles employee questions and concerns Communicates performance expectations in accordance with job descriptions for each position Participates in an on-going employee recognition program Conducts training when appropriate Monitors employees progress towards meeting performance expectations Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets Providing Exceptional Customer Service Sets a positive example for guest relations Handles guest problems and complaints seeking assistance from supervisor as necessary Empowers employees to provide excellent customer service within guidelines Additional Responsibilities Reports malfunctions in department equipment Purchases appropriate supplies and manages food and supply inventories according to budget Attends and participates in all pertinent meetings At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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1 - 5 years

3 - 7 Lacs

Mahabaleshwar

Work from Office

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law

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1 - 5 years

3 - 7 Lacs

Nagpur

Work from Office

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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3 - 6 years

17 - 19 Lacs

Visakhapatnam

Work from Office

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals and makes recommendations on booking goals of direct reports CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS Assists with the development and implementation of promotions, both internal and external Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals) Recommends booking goals for sales team members Managing Sales Activities Monitors all day to day activities of direct reports Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager Participates in sales calls with members of sales team to acquire new business and/or close on business Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals Assists Revenue Management with completing accurate six period projections Reviews sales and catering guest satisfaction results to identify areas of improvement Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement Executes and supports the company s Customer Service Standards and property s Brand Standards Participates in and practices daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation Utilizes all available on the job training tools for employees At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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3 - 6 years

17 - 19 Lacs

Raipur

Work from Office

Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives Achieves personal booking goals and makes recommendations on booking goals of direct reports CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS Assists with the development and implementation of promotions, both internal and external Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (eg, sets example with personal booking goals) Recommends booking goals for sales team members Managing Sales Activities Monitors all day to day activities of direct reports Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager Participates in sales calls with members of sales team to acquire new business and/or close on business Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence) Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals Assists Revenue Management with completing accurate six period projections Reviews sales and catering guest satisfaction results to identify areas of improvement Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations Interacts with guests to obtain feedback on product quality and service levels Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (eg, rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction Empowers employees to provide excellent customer service Observes service behaviors of employees and provides feedback to individuals Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement Executes and supports the company s Customer Service Standards and property s Brand Standards Participates in and practices daily service basics of the brand Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external Works collaboratively with off-property sales channels (eg, Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation Utilizes all available on the job training tools for employees At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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1 - 5 years

3 - 7 Lacs

Lucknow

Work from Office

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

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3 - 6 years

5 - 8 Lacs

Bengaluru

Work from Office

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property Maintains logs, certifications and documents required by law and Standard Operating Procedures Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures Position focuses on ensuring guest and employee satisfaction while achieving the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times Complies with applicable federal, state and local law and safety regulations Follows proper key control guidelines in loss prevention and in the property Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional Incorporates into patrols, which encompass all areas of the propertys interior and exterior, an inspection tour of recording system Follows Duty of Care process for the protection of guests and employees Follows up on all unusual activities in and around the property that would impair the well being of guests and employees Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others Implements action plans to monitor and control risk Monitors all unusual activities in and around the property that would impair the well being of guests and employees Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities Oversees and guides the efforts of the Accident Prevention Committee Oversees first aid program for guests and employees Oversees the claims process and protects company assets by closely monitoring the General Liability and Workers Compensation cases Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service Provides services that are above and beyond for customer satisfaction and retention Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems Develops liaison with local law enforcement and emergency services Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person

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2 - 7 years

2 - 3 Lacs

Nasik, Pune, Nagpur

Work from Office

Patrol all areas of the property; assist guests with room access Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system Lock property entrances when required Conduct daily physical hazard inspections Respond to accidents, contact EMS or administer first aid/CPR as required Assist guests/employees during emergency situations Notify appropriate individuals in the event of accidents, attacks, or other incidents Defuse guest/employee disturbances Call for outside assistance if necessary Complete incident reports to document all Security/Loss Prevention related incidents Handle all interruptions and complaints Resolve safety hazard situations Escort any unwelcome persons from the property without interrupting the orderly flow of property operation Report to scenes of vehicle accidents/thefts Call for assistance using proper code responses Complete a Loss Prevention shift summary/daily activity report Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals Conduct investigations and gather evidence Conduct interviews with relevant parties Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely Develop and maintain positive working relationships with others; support team to reach common goals Comply with quality assurance expectations and standards Stand, sit, or walk for an extended period of time In addition, some states may have additional licensing/registration requirements to be considered for this position Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Enter and locate work-related information using computers and/or point of sale systems Move at a speed required to respond to work situations (eg, run, walk, jog) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move over sloping, uneven, or slippery surfaces as we'll as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.

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