Linux Administrator

Praeclarum Tech is hiring a Linux Administrator who can keep our servers healthy and be the friendly, fluent-English face for our customers. You’ll watch the dashboards, respond to alerts, fix issues, and communicate clearly with users via chat, email, and calls.

Responsibilities

• Monitor & maintain Linux servers (Ubuntu/Kali Linux/RHEL-family) and core services (NGINX/Apache, systemd, SSH, DNS, firewalls).
• Triage alerts (Prometheus/Grafana/Zabbix/Nagios, CloudWatch, etc.), investigate quickly, and restore service.
• Provide customer support: handle tickets and live chats, explain technical issues in clear English, and follow through to resolution.
• Own incidents: document RCA, create/execute runbooks, and drive preventative fixes.
• Perform routine ops: patching, backups/restores, SSL renewals, user & access management, log reviews (journalctl/ELK).
• Automate small tasks with Bash/Python and improve monitoring checks/dashboards.
• Collaborate & escalate to DevOps/Engineering when needed; keep customers updated within SLAs.

Requirements

• Fluent English (written & spoken) with a calm, service-oriented tone.
• 2–4 years in Linux administration supporting production systems.
• Solid troubleshooting across CPU/memory/disk/network, filesystems (ext4/xfs), and services.
• Experience with monitoring & alerting tools and ticketing systems (Jira/ServiceNow/Freshdesk/Zendesk).
• Comfortable with Bash (Python a plus) and Git basics.
• Willing to work a shift/on-call rotation (including weekends/holidays as scheduled).

Job Type: Full-time

Pay: ₹200,000.00 - ₹450,000.00 per year

Benefits:

• Food provided
• Paid sick time

Experience:

• Linux: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person