Learning Content and Catalog Management - Analyst

Work you’ll do

As an Analyst, you will interact with the internal clients (or learners) directly to either understand their learning requirement, content deployment requests or any learning related issue that they may face. You may also assist them by providing necessary advisory support to help them understand the best practices around catalog management and content deployment processes:

• Responsible for carrying out catalog management activities, which include adding, changing, deleting, and retiring learning elements from the online global learning catalog, specifically for catalog items in the Global domain, under the direction of the course owner and/or content owner
• Deploy e-learning content, troubleshoot preliminary content related issues, test content packages following test scripts and provide testing results
• Respond to inquiries from the Global Deloitte Learning Mailbox and from member firms on learning catalog management items or content deployment requests
• Liaise with the Global technology support team to manage content related issues
• Actively participate in different process improvement and re-engineering project initiatives to maintain high quality standards in all the deliverables. Identify process improvements opportunities and make recommendations.
• Work closely with other team members and cross functional team members both in India and the US

The team

Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals.

Qualifications

Skills

• Must have strong analytical skills with the ability to collect, organize, analyze, significant amounts of information with attention to detail and accuracy.
• Must have good communication skills (written, verbal, interpretive). Must have excellent time management skills.
• Must demonstrate ability to manage or coordinate multiple projects simultaneously
• Must be able to collaborate with internal teams, global clients, and cross border stakeholders.

Our culture

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths.We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do—that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.