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Capgemini
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Learning And Development Specialist

Learning And Development Specialist

Capgemini

1 - 6 years

2 - 7 Lacs

kolkata

Posted:1 day ago| Platform:

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Skills Required

lms learning and development learning management

Work Mode

Hybrid

Job Type

Full Time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Role & responsibilities

Lead and manage the client engagement.
Lead and manage the project team.
Works with designated stakeholders to gather and finalize commitments (amounts, licenses, vouchers, and learning credits, other training products) to meet contractual thresholds.
Monitors progress toward reaching commitment thresholds and provides status reporting to Contract Management core team
Raises iSOWs for regional commitments; raises PO for signed off contracts
Cooperates with Procurement and Finance teams to finalize contracts
Allots licenses/amounts/vouchers/learning credits etc. per finalized regional commitments.
Works with and escalates issues to L&D contract owners as needed.
Maintains related process documentation and procedures (updates if required)
Maintains additional purchase of licenses or vouchers or any other products under the contract.
Maintains day-to-day administration of implemented contracts (license distribution and tracking the usage, reporting, resolving minor issues, re-directing queries to proper sources, etc.
Maintains collaborative relationships with vendors and internal stakeholders.
Reporting Invoicing
Initiate and monitor processing of external invoices and process internal charging
Handle regular communication with the Client counterparts and build relationship with them for the future delivery.
Continually seek out ways to improve Client satisfaction.
Build the positive and supportive team culture and help team to improve efficiency.
Knowledge of SAP Success Factors Learning would be an advantage.
Be responsible for all deliverables.
Develop, mentor, and coach junior Learning Admin.
Develop process excellence in Operation activities.

Preferred candidate profile

Strong project management skills applied in a business/corporate environment.
Experience in managing multiple design projects.
Strong client management and team management skills.
Handle the complex problem raised by client and provide solution to problem.
Responsible for timely and accurate processing of end to end training management.
Handle employee requests according to the project deadlines
Provide expected quality of deliverables.
Interaction with Client daily via phone and email, work on resolving L&D related issues, cooperate with other delivery team members, and ensure that the documentation is up to date

Valid experience of 7-10 years in HR domain

Team management

Shift Flexible working in 24*7 environment (including night shift) from office premises and relocate yourself at base location.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Learning And Development Specialist