Lead Scrum Master

About Responsive

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.

About the Role

Lead Scrum Master

Essential Responsibilities

Scrum Master Duties:

• Serve as Scrum Master for 1–2 Agile teams, guiding them in Agile/SAFe best practices.
• Facilitate key Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
• Remove team impediments and promote high performance.
• Coach teams on self-organization, Agile values, and continuous improvement.
• Ensure Agile metrics (velocity, burndown, etc.) are tracked and used to improve delivery.
• Foster strong collaboration between cross-functional teams, including Dev, QA, Product, and UX.

Agile Coach Duties:

• Mentor and support Scrum Masters and Product Owners across the Agile Release Train (ART).
• Provide hands-on coaching to teams, ARTs, and leadership on Agile mindsets and practices.
• Promote Agile maturity assessments and continuous improvement plans.
• Lead training/workshops on Agile, SAFe, and Lean principles.
• Act as change agent to help leadership adopt a Lean-Agile mindset and lead the transformation.
• With SAFe, improve time-to-market, team productivity, product quality, and team engagement.

Education

• Bachelor’s degree in Computer Science, Engineering or related field. MBA is a plus

Experience

• 8+ years of experience in Agile roles, with 5+ years as a Scrum Master.
• 2+ years of experience coaching Agile teams and leaders at scale.
• Strong experience with SAFe implementation (as RTE, SPC, or senior Scrum Master).
• Experience facilitating Agile ceremonies across distributed teams.
• Experience in enterprise Agile transformation initiatives.

Knowledge , Ability & Skills

• Deep understanding of Agile principles (Scrum, Kanban, Lean) and frameworks.
• Strong conflict resolution, facilitation, and stakeholder management skills.
• Excellent communication and servant leadership abilities.
• Preferably certifications on SAFe, Agile/Scrum