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Lead Implementation Engineer - ITSM | Linux/Unix

7 years

0 Lacs

noida uttar pradesh india

Posted:3 days ago| Platform: Linkedin logo

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Skills Required

linux unix extract data design devops support security documentation servicenow service monitoring stack itil network zones communication leadership

Work Mode

On-site

Job Type

Full Time

Job Description

We’re Hiring: Lead Implementation Engineer | Locations: Noida & Ahmedabad (WFO) | Experience: 7+ Years | Tools: ITSM Tools, Linux/Unix, OS


Motadata,

Lead Implementation Engineer


What You’ll Do:

  • Design and implement

    ITSM architectures

    for enterprise clients.
  • Lead end-to-end

    ITSM tool implementations

    and integrations.
  • Collaborate with DevOps, Product, Support, and Security teams for smooth project delivery.
  • Conduct customer workshops, technical trainings, and solution handovers.
  • Develop documentation, best practices, and mentor junior engineers.


What We’re Looking For:

  • Proven experience in

    ITSM implementation

    (

    ServiceNow, ManageEngine, Microfocus, Zoho Service Desk)

    .
  • Exposure to

    monitoring tools

    (Dynatrace, Grafana, ELK Stack, Broadcom).
  • Strong understanding of ITIL processes and network architectures (secure zones, DMZ).
  • Experience with on-premises and cloud deployments.
  • Excellent communication, leadership, and problem-solving skills.

  • ITIL certification

    preferred.
  • Hands-on with

    Linux/Unix and OS environments

    .


Life at Motadata:

  • Work Life Balance:-

    We Encourage it. Flexible working hours. 5 days a week

  • Open Communication:-

    We follow the concept of an open-door policy and support transparent communication.

  • Employee Connect:-

    Fun Activity Sessions, Festival Celebrations, Annual Offsite, Sports Events

  • Free Hands for Innovations: -

    Employee's contribution towards the company gets noticed and adopted.

  • Insurance: -

    Family Health Insurance


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