Lead I - Software Engineering

5 - 7 years

5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking a skilled Full Stack Developer with
expertise in IT Service Management (ITSM) to join our team. The ideal candidatewill be responsible for designing and implementing user interfaces, buildingand maintaining server-side application logic, and developing and integratingmiddleware components to ensure seamless communication between front-end andback-end systems within ITSM environments. A strong technical awareness ofGenerative AI (GenAI) is also required.

Key Responsibilities:

  1. User Interface Design andImplementation:

    • Design and implement user
      interfaces for ITSM applications using technologies such as React,Node.js, and JavaScript.
    • Ensure the user interface
      is responsive, intuitive, and tailored to ITSM processes.
  2. Server-Side ApplicationLogic:

    • Build and maintain
      server-side application logic for ITSM solutions using languages likeNode.js, Python, Java, or PHP.
    • Manage database
      interactions and ensure efficient data storage and retrieval within ITSMsystems.
  3. Middleware ComponentDevelopment:

    • Develop and integrate
      middleware components (MCPs) to connect front-end and back-end componentsin ITSM applications.
    • Ensure smooth data flow and
      communication between different parts of the ITSM application.
  4. Technical Awareness:

    • Stay updated with the
      latest trends and advancements in Generative AI (GenAI) technologies.
    • Apply GenAI knowledge to
      enhance ITSM application features and functionalities.
  5. Collaboration andCommunication:

    • Work closely with
      cross-functional teams, including ITSM specialists, designers, productmanagers, and other developers, to deliver high-quality ITSM softwaresolutions.
    • Participate in code reviews
      and provide constructive feedback to peers.

Qualifications:

  • Bachelor s degree in
    Computer Science, Engineering, or a related field.
  • Proven experience as a Full
    Stack Developer or similar role, preferably in ITSM environments.
  • Strong proficiency in
    front-end technologies such as React, Node.js, and JavaScript.
  • Experience with server-side
    languages like Node.js, Python, Java, or PHP.
  • Familiarity with ITSM
    database management and integration.
  • Excellent problem-solving
    skills and attention to detail.

Preferred Skills:

  • Experience with Generative
    AI (GenAI) technologies.
  • Knowledge of ITSM platforms
    and tools such as ServiceNow, BMC Remedy, or Cherwell.
  • Strong communication and
    collaboration skills.

Join our team and contribute to the development of
innovative ITSM software solutions that drive efficiency and enhance servicemanagement processes across our organization.

Required Skills

reactjs,node.js,react,itsm,

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