The Lead, HR-Operations is responsible for managing end-to-end HR Operations in the India Development Centre, Bangalore, and DHR Holdings Pvt Ltd. where-in you will get the opportunity to work with multiple Operating companies and gain insightful experience of working in a multi-cultural environment and lead a team of HR Operations Specialists.

The role holder will be responsible for providing comprehensive guidance, support and coordination for various HR functions within the HR Operations team. The ideal candidate will have a strong background in HR operations, with a specific focus on talent analytics and insights. This role will be responsible for leading HR operations, driving talent analytics initiatives, and providing strategic insights to support our organizational goals.

This position is part of the HR function and will be based in Bangalore.

In this role, you will have the opportunity to oversee and lead a team of HR Operations Executives:

Creating a Streamlined HRSS model for IDC, DHR Holdings and Corporate functions in India by leveraging the existing tools, simplifying and streamlining the HR Operations standard work
Creating the strategy and plan for HRSS readiness for all entities of India and preparedness for migration to ServiceNow (or the defined system) in the future
Being the architect of One Associate Experience across the entities being handled and being future ready for all entities in India

Process management

Partner with business teams, HRBPs and other CoEs on key HR Processes
Analyze Data & bring out insights related to the HR processes at India level
Maintain and strengthen HR projects and initiatives, including policies and procedures.
Foster positive relationships with internal stakeholders to understand their needs and provide effective solutions

HR Operations management

Manage and process employee lifecycle events including onboarding, offboarding, promotions, transfers, and terminations.
Maintain accurate employee records and update HR systems to ensure data integrity and compliance.
Preparation and processing of payroll, ensuring timely and accurate payments.

Compliance and Reporting:

Ensure HR compliance with company policies, procedures, and legal requirements.
Prepare and maintain statutory HR reports, metrics, and analytics to support business decisions and HR initiatives.
Assist with internal and external audits by providing necessary documentation and information.

The essential requirements of the job include:

Minimum 12+ years of HR Operations in a HR Shared Services environment
Strong understanding of HR practices and employment laws
Experience in Payroll, Compensation, HR analytics, and ERP (Workday) would be advantageous.
Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software.
Degree in Human Resources Management is preferred
Excellent communication, interpersonal skills and stakeholder management
Ability to handle sensitive and confidential information with discretion.
Strong organizational skills and attention to detail.
Ability to multitask and manage multiple priorities in a fast-paced environment.

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Lead, HR Operations