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WNS Holdings
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Lead Associate - Operations

Lead Associate - Operations

2 - 6 years

|

4 - 8 Lacs

Mumbai

Posted:3 months ago| Platform:

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Skills Required

Associate Operations Ticketing Lead Associate Management Operations Client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Prior experience of Travel, TMC preferred and Ticketing Strong GDS funcitional knowledge Ability to deliver high levels of quality Client Management Responding to client queries/escalations on time with accuracy Manage operational governance - SLA, Quality, Reports, Adhoc task etc The ideal candidate must be willing to work nights GraduateIATA/ Travel Diploma preferred

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WNS Holdings

www.wns.com

Business Process Management (BPM)

Mumbai

45,000 Employees

347 Jobs

Key People

Keshav Murugesh

CEO
Ameet R. Kakkad

CFO
Rohit S. Sinha

COO
Dinesh S. Satyam

Chief HR Officer

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