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Lead Assistant Manager

Lead Assistant Manager

EXL

0 years

0 Lacs

Pune Maharashtra India

Posted:1 month ago| Platform:

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Skills Required

linux aws azure gcp networking security sip middleware mysql redis haproxy optimization stability monitoring api tuning support saas model management itil jira servicenow reliability ai debugging devops automation jenkins gitlab scripting python analysis strategies latency

Work Mode

On-site

Job Type

Full Time

Job Description

Essential Skills (Must-Have) Infrastructure & Cloud: Strong hands-on experience with Linux (RHEL) administration and cloud platforms like AWS, Azure, or GCP. Networking & Security: Proficiency in load balancers, TLS/SSL, RBAC, and voice technologies such as SIP. Databases & Middleware: Expertise in MySQL, Redis, HAProxy, and Tomcat for performance optimization and system stability. Monitoring & Performance Optimization: Practical knowledge of Grafana, Prometheus, and API performance tuning. Monitoring and platform Support (PAAS and SAAS Model) Incident & Change Management: Understanding of ITIL processes, along with experience using JIRA, ServiceNow, and other ticketing systems for platform reliability. Preferred Skills (Nice-to-Have) Conversational AI: Familiarity with TTS/STT engines (e.g., UniMRCP, Azure Speech) and basic NLU/NLP debugging. DevOps & Automation: Knowledge of CI/CD pipelines (Jenkins, GitLab) and scripting with Bash/Python for automation. Advanced Performance Tuning: Experience in JVM Heap analysis, caching strategies, and optimizing application latency. Show more Show less

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Lead Assistant Manager