L&D Program Manager

iamneo is a B2B Edtech Enterprise SaaS start-up that was founded in 2016. Specializing in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries, our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale. We cater to sectors such as ITeS, BFSI, and Higher Education with our Talent Upskilling, Assessment, and Workforce Transformation solutions. Our clientele includes esteemed corporates like LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, along with over 150 leading institutions including VIT, SRM, LPU, Sri Krishna Institutions, and Manipal. We are currently seeking energetic and detail-oriented L&D Program Managers to join our team. In this role, you will play a crucial part in supporting client projects, collaborating closely with cross-functional teams, and ensuring the delivery of top-quality service to our clients. To be successful in this position, candidates should ideally have an educational background in computer science or engineering, especially for technical project managers. A technical background, coupled with an understanding or hands-on experience in software development and web technologies, is preferred. Strong client-facing and internal communication skills, both written and verbal, are essential, as well as solid organizational abilities, including attention to detail and multitasking skills. Proficiency in Microsoft Office is required, and some travel may be necessary, primarily focused on supporting clients in your base location. Prior experience in ed-tech organizations is a plus. Location Options: Mumbai / Bhubaneshwar Key Responsibilities include: - Project Support: Collaborate with teams, clients, and vendors to ensure seamless project execution, gather client requirements, schedule assessments, and coordinate with content and development teams. - Onboarding of Learners: Lead the onboarding process for new learners, ensuring they have all necessary information and resources for success in the program. - Documentation & Progress Tracking: Track and document project steps, keep clients informed about progress, and support the development of reports monitoring milestones and completion rates. - Learner Progress Reporting: Regularly assess and compile learners" progress and share insights with clients. - Client and Stakeholder Relations: Work directly with clients and stakeholders to build strong, positive relationships, address issues promptly, and maintain client satisfaction. This role offers a diverse range of experiences, including the opportunity to travel and work with clients across India. If you are seeking a dynamic and growth-oriented position in Customer Success, apply now to join our team!,