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0.0 - 2.0 years
1 - 4 Lacs
Gurugram, Raipur, Mumbai (All Areas)
Work from Office
Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh
Posted 2 months ago
0.0 - 2.0 years
1 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh
Posted 2 months ago
1.0 - 6.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for CMM5 Level Org!!Desktop support L2, Outlook, O365 skills, MS Teams, bit locker, SCCM client, Antivirus Required Candidate profile Designation: Desktop Support Engineer L1 Location: Bangalore Experience: 3+ Years Contact: snehapawar@peshr.com/7021769496 Qualification:Graduate
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Navi Mumbai
Work from Office
First-level troubleshooting for network, email, and application-related issues Support and maintenance of desktop, laptop, and printer devices Installation, configuration, and regular maintenance of IT systems Onboarding support for new joiners, including email ID creation and system setup Day-to-day management of IT operations at the facility level IT hardware inventory management and asset tagging
Posted 2 months ago
1.0 - 6.0 years
3 - 6 Lacs
Noida
Work from Office
Roles and Responsibilities: Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while driving issues forward. Quickly learn and apply new knowledge and concepts. Note-Upselling Experience and Graduation is Mandatory for this Role. Interested candidates please contact on below mentioned details- mansi.sa@dinllp.com or on 8368864718
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
Pune
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call mayur@9343402211 call soumya8088720040 call pooja@9886112704
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Support & Network Administrator, you will be responsible for managing and maintaining IT infrastructure to ensure seamless network operations and user support. With over 5 years of experience in the IT field, you will play a crucial role in the IT department. In terms of Network & Server Management, you will oversee the monitoring and maintenance of LAN, WAN, and VPN networks. This includes configuring network devices such as routers, switches, and firewalls, ensuring network security through firewalls and access controls, and troubleshooting connectivity issues to optimize performance. Additionally, you will be in charge of managing and backing up company servers. Your role will also involve providing Desktop/Laptop & IT Support, where you will offer technical assistance for Windows/macOS/Linux desktops and laptops. This includes installing, configuring, and updating hardware, software, and operating systems, resolving hardware/software issues promptly, and maintaining endpoint security with antivirus and patch management. Furthermore, you will assist employees with IT-related problems and maintain IT documentation for reference. In managing Wi-Fi & Telephone Services, you will oversee corporate Wi-Fi networks to guarantee secure and reliable connections. You will troubleshoot Wi-Fi connectivity problems, improve performance, and manage telephone systems, including VoIP and PBX configurations. Collaboration with service providers for internet and telecom-related matters will also be part of your responsibilities. This full-time permanent position offers benefits such as health insurance and Provident Fund, with a day shift schedule. As part of the application process, you will be required to share your relevant experience in the IT field, current CTC, expected CTC, and confirm your willingness to work in Gurgaon. The work location is in person, requiring your presence on-site to fulfill your duties effectively.,
Posted 2 months ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
Greetings from Evodigital Technologies Pvt Ltd!!! We are looking for a Junior System Administrator to maintain, upgrade, and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Job Description: Knowledge of Windows server(Windows server 2012, Windows server 2016) and client Operating system. Knowledge of Linux server operating system(Ubuntu). Handling of Cisco switches/Routers Handling of Fortigate firewall.(60D, 100E) Basic Knowledge handling of CCTV and biometric devices. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Ex: Zabbix, gray-log Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative Tools and utilities. Configure / add new services as necessary. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment. Basic Knowledge of handling ticketing tools like OsTicket, and Zammad. Install and maintain all types of IP telephony Systems, Including adds, moves, and changes of installed telephone services(ex: Grand-stream) Good Knowledge of VoIP and sip. Working knowledge in any one open source VOIP solution Like Asterisk, Isabel, Vicibox. Advanced written and verbal communication skills. Basic Requirements: Bachelor's degree, with a technical major, such as engineering or computer science. Systems Administrator/System Engineer with certification in Linux and Microsoft is an additional advantage. Able to support around the clock on 24/7 shift Perks and Benefits: Fixed Weekend Offs (Saturday & Sunday) Employees will be a part of the Fun Friday activities and Team outings Diversified Career Growth with all departments of the company. For tenured candidates, a considerable hike from the previous salary is based on the work experience and performance in the interview. Interested candidates can book their interview slot by mailing the updated resume to hrrecruiter@evodigital.in
Posted 2 months ago
0.0 - 1.0 years
3 - 4 Lacs
Pune
Work from Office
Looking for immediate joiners, Service Desk Engineer, Pune (B.tech/BCA/BE/B.Sc CompSc Freshers or experienced can apply) * 0-1 year experienced can apply * 6days Working . * 7am 11 pm Shift window any 9.30 hours shift * Only 1 Rotational week off. * Candidate needs to know Hindi and English both * Excellent Communication Mandate* * Salary: 3.2 - 4.6 LPA Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com
Posted 2 months ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: * Troubleshoot desktop/laptop issues with hardware & software * Maintain inventory of company devices * Collaborate with IT team on system upgrades * Provide technical assistance via phone/email Food allowance Provident fund Annual bonus
Posted 2 months ago
1.0 - 4.0 years
2 - 5 Lacs
Hyderabad
Work from Office
SEND CVS TO shilpa.srivastava@orcapod.work with subject L2 support Focus on delivering world class customer service to every customer coming at the ITS Walk-up. • Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. • Install and configure firm-standard images on laptops & desktops. • Interface with outside customers and vendors as required • Follow direction of immediate supervisors or managers to implement new technology. • Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. • Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. • Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. • Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. • Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). • Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.
Posted 2 months ago
3.0 - 8.0 years
4 - 9 Lacs
Pune, Mumbai (All Areas)
Work from Office
Role & responsibilities Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.
Posted 2 months ago
3.0 - 7.0 years
7 - 13 Lacs
Mumbai, Pune
Work from Office
Service Desk Specialist 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems. Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.
Posted 2 months ago
2.0 - 7.0 years
7 - 13 Lacs
Mumbai, Pune
Work from Office
Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Role & responsibilities Preferred candidate profile
Posted 2 months ago
1.0 - 6.0 years
1 - 4 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Join our Tech force : Bulk hiring for Desktop Support Engineer Below are the details for the same. Location : Ghansoli / Worli Experience: 1- 4 years Basic configurations of networks, troubleshooting Must have knowledge about the remote support application O365 basic Good knowledge about software and domain Outlook strong knowledge,excellent problem-solving and multitasking skills English fluent Customer-oriented attitude Ticketing tool knowledge. Looking for candidates with good communication skills. Hands on experience on ticketing tools Minimum graduate Desktop and hardware troubleshooting should be good. Strong understanding of asset management systems (Asset Mgmt portal, Asset registers). Proven experience in IT asset management, tracking, and documentation. Qualification: Graduate If Interested please drop your updated CV on servicerecruitment1@dixitindia.com 9321342504
Posted 2 months ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Provide desktop support & troubleshooting * Install software & operating systems * Troubleshoot LAN issues & printers * Dell/Lenovo or any laptop hardware support: * Manage hardware installations Annual bonus
Posted 2 months ago
1.0 - 5.0 years
1 - 3 Lacs
Vapi
Work from Office
We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 1 to7Yrs Job Location: Gujrat (Vapi) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole
Posted 2 months ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 2 months ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad and bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 2 months ago
0.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Freshers & Experienced Must have excellent communication skills. 7pm to 7am(any 9hrs ) 2 days rotational week off with 2 ways cab. CTC : Upto 30k To schedule an interview ring 9916839275 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275
Posted 2 months ago
0.0 - 2.0 years
0 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Position: Field Engineer – L0 / L1 Location: PAN INDIA Start Date: Immediate Duration/Engagement Type: 3 Months Contract Salary : 15Kfor Freshers / 20K for Experienced Required Candidate profile Key Responsibilities: Basic IT troubleshooting, desktop/laptop support, hardware/software issue resolution, coordination with backend teams, user assistance.
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Chennai
Work from Office
Roles and Responsibilities: End user support-Desktop support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands. Addressing user tickets regarding hardware, software and networking Walking customers through installing applications and computer peripherals Asking targeted questions to diagnose problems Requirements: 1- 3 years of experience in Desktop and Laptop support. Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals
Posted 2 months ago
0.0 - 5.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Freshers & Experienced Must have excellent communication skills. Must be flexible with 24*7 Shifts CTC : Upto 30k To schedule an interview ring 9916839275 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275
Posted 2 months ago
1.0 - 4.0 years
0 - 2 Lacs
Navi Mumbai, Dombivli, Kalyan
Work from Office
Role :- Desktop Support L1 Experience :- Min 1-4 Yrs Location :- Mumbai Airoli Notice Period:- Immediate Joiners Only Shift timings and working days :- General Shift Communication:- Good comm skills No Female L1 Desktop Support: Qualifications: Education: A Bachelor's degree in any field or stream (including Computer Science, Information Technology), or a related field is preferred, but not required. Any IT certifications are a plus. Experience: Minimum of 1-2 years of experience in desktop support or a similar role. Experience with Windows operating systems (Windows 10/11), , and common business software (Office 365, email clients, etc.). Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices. Experience with remote desktop support tools and IT helpdesk ticketing systems. Skills: Strong problem-solving and troubleshooting abilities. Excellent communication skills and the ability to explain technical issues to non-technical users. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus. Personal Attributes: Customer-oriented with a focus on delivering high-quality support. Proactive, with a willingness to learn and adapt to new technologies. Ability to handle multiple tasks simultaneously and prioritize effectively. Interview mode:1st Telephonic 2nd F2F Kiruthiga - Recruiter(TA) Everest Consulting Group India Private Limited Web: hhtp://www.Everestconsultiing.net Email: Kiruthiga.g@everestconsulting.in Address: New No.21 Old No 11, Chandrasekaran Street, RA Puram, Mandaveli, Chennai 600028
Posted 2 months ago
1.0 - 6.0 years
2 - 3 Lacs
Bangalore Rural, Bengaluru
Work from Office
• Desktop, Laptop Support & Trouble shooting • Hardware trouble shooting and part replacement. • Printer / Scanner configuration
Posted 2 months ago
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