403 Laptop Support Jobs - Page 11

We are seeking a proactive and customer-focused IT Service Desk Specialist with 1 to 3 years of hands-on experience in technical support and end-user services. The ideal candidate will be responsible for providing first-line support, resolving IT incidents, handling service requests, and ensuring high levels of customer satisfaction across the organization. Key Responsibilities: Provide first-level technical support via phone, email, chat, or in-person for hardware, software, network, and application-related issues. Diagnose, log, and resolve IT incidents and service requests within agreed SLAs. Install, configure, and troubleshoot desktop/laptop systems, mobile devices, printers, and peripherals. Maintain knowledge base documentation and standard operating procedures. Escalate complex issues to L2/L3 teams as necessary and follow through on resolution. Assist with user onboarding/offboarding including account setup, access rights, and equipment provisioning. Monitor and manage IT tickets using a ticketing system (e.g., ServiceNow, Jira, or Freshservice). Perform regular system checks, updates, and patch management under guidance. Support remote users via remote desktop tools (e.g., AnyDesk, TeamViewer, RDP). Maintain asset records and inventory of IT equipment. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 1–3 years of experience in IT support or service desk roles. Basic understanding of Windows/Mac OS, Microsoft Office 365, Active Directory, and common enterprise tools. Familiarity with ticketing systems and remote support tools. Excellent problem-solving and communication skills. Ability to multitask and prioritize in a fast-paced environment. Willingness to work in shifts or on-call rotation if required.

GM Analytics Solutions, based in Gurgaon with an exclusive tie-up with US Healthcare company is currently seeking an experienced professional for the position of IT Help Desk Executive for US Support, willing to work in night shift. Summary/Objective The IT Help Desk Executive is responsible for the administration and operation of GMAS telephony and cloud applications. This role requires an in-depth knowledge of VOIP telephony, and cloud applications. Prior experience in Active Directory, Office 365, and SharePoint administration and related technologies. Candidate must be a self-starter and demonstrate experience managing projects to completion. Candidate must be self-motivated, well organized, and must have strong communications skills. This position may require some work beyond traditional business hours. Candidates should be highly motivated to face the challenges of a rapidly growing organization and committed to service excellence. Responsibilities include but are not limited to: Be the first point of contact for technical assistance. Provide technical support for Panoramic Health employees, clients, and contractors. Providing timely and accurate updates to stakeholders regarding the status of incidents and requests. Install, configure, maintain hardware and computer peripherals. Install, upgrade, maintain operating systems and computer software. Troubleshooting end-user networking and connection issues. Provide advanced troubleshooting of end-user hardware and software platforms, utilizing built in Microsoft internal tools and logging. System access management (login creation and management) Abide by, and enforce, all company policies including information security policies. Participate in IT strategic planning activities to help develop the I.T. roadmap. Offer creative/innovative workarounds, ideas, and solutions to technical and procedural challenges. Communicate clearly and professionally in both written and verbal formats. Create and document proper installation and configuration procedures when necessary. Support Microsoft Windows 10/11operating systems (installation, configuration, management, and troubleshooting) Support Microsoft 356 Suite of products. Extensive knowledge managing Microsoft Azure portal identity access management. Managing user access in various platforms. Adhering to Service Level Agreements, KPIs and Metrics outlined on the Service Desk. Reviewing system error logs and user-reported errors. Perform other job-related duties as assigned or as needed. JOB REQUIREMENTS Qualifications Bachelor's degree in Computer Science or Information Technology or 3-5 years of Proven work experience as an IT Service Desk Analyst. Knowledge of common operating systems, software applications, and remote connection systems. The ability to install, configure, support, and troubleshoot Microsoft Windows 10 and greater is a requirement. Ability to solve end-user hardware and software issues independently. Excellent interpersonal skills. Excellent written and verbal English language communication skills. Excellent documentation skills. Resourceful problem-solving. Additional Qualifications: Networking and Telephony (ShoreTel/Mitel, Ring Central) Knowledge and experience are a plus. Experience with HIPAA security and privacy requirements is a plus. Experience managing, and data encryption solutions. Experience with managing workstation patching and anti-virus is a plus. Competency Requirements: Must possess the following knowledge, skills, and abilities to perform this job successfully: Familiar with standard concepts, practices, and procedures within the field. Ability to work in a fast-paced, result-driven, and complex healthcare setting. Ability to meet strict deadlines and communicate timelines Takes a sense of ownership Capable of embracing unexpected changes in direction or priority. Excellent communication skills. Highly motivated to solve problems; proven troubleshooting skills and ability to analyze problems by type and severity This position may be modified to reasonably accommodate an incumbent with a disability. This job requires the ability to work with others in a team environment, the ability to accept direction from superiors, and the ability to follow GMAS policies and procedures. Regular, predictable, and dependable attendance is essential to the satisfactory performance of this job. Work Environment: Requires occasional lifting and carrying items weighing up to 10 pounds unassisted. Providing remote assistance from a desktop computer, via Microsoft Teams, Zoom and telephone. Use of computer mouse requires repetitive hand and wrist motion. Time off may be restricted under certain circumstances such as special projects or high demand/low capacity situations. Regular reaching, grasping, and carrying of objects. Contact:7428699980

Job Title: Desktop Support Engineer / IT Engineer Software Developer Location: Chennai & Bangalore Job Type: Full-time Experience: Fresher Qualification: Diploma / B.E / B.Tech / BCA / MCA / Any Graduate with IT knowledge Job Summary: We are hiring fresh and enthusiastic Desktop Support Engineers and IT Engineers passionate and motivated Software Developer Freshers to join our IT team. As a fresher, you will be trained and guided to support and maintain IT infrastructure, resolve hardware/software issues, and ensure smooth functioning of desktops, laptops, and basic network systems. Key Responsibilities: Install, configure, and maintain desktop/laptop systems and peripherals (printers, scanners, etc.). Provide first-level technical support to users for hardware, software, and basic network-related issues. Troubleshoot system and network problems, diagnosing and resolving issues promptly. Set up and manage user accounts, passwords, and permissions in Windows or Linux environments. Monitor and maintain computer systems and networks. Assist in upgrading and updating software and operating systems. Maintain asset inventory and documentation of IT equipment. Coordinate with senior IT engineers for complex issues. Ensure timely ticket resolution and maintain service logs. Write clean, efficient, and well-documented code in languages such as Java, Python, C#, JavaScript, etc. Participate in software design, coding, testing, debugging, and documentation. Assist in developing web, mobile, or desktop applications based on project needs. Collaborate with other developers, designers, and QA engineers. Fix bugs and improve application performance. Stay updated with emerging technologies and apply them in real-world scenarios. Participate in code reviews and follow best development practices. Understand and follow the SDLC (Software Development Life Cycle). Required Skills: Basic understanding of operating systems (Windows, Linux), MS Office, and system configurations. Familiar with networking concepts (LAN, IP addressing, routers, etc.). Strong communication and problem-solving skills. Ability to work in a team and support end-users. Willingness to learn and grow in the IT infrastructure domain. Strong knowledge of at least one programming language (Java, Python, C++, etc.) Understanding of object-oriented programming (OOP) concepts. Familiar with front-end technologies (HTML, CSS, JavaScript) and/or back-end frameworks. Knowledge of databases (MySQL, MongoDB, PostgreSQL, etc.). Basic understanding of version control systems (e.g., Git). Analytical and problem-solving mindset. Good communication and teamwork skills. Preferred Certifications (Optional): CompTIA A+ / N+ Microsoft Certified: Modern Desktop Administrator Associate CCNA (Basic Level) Benefits: On-the-job training Exposure to real-time IT infrastructure Career growth opportunities Certificate of Experience after successful completion (if applicable) Hands-on experience with live projects Mentorship and training programs Career growth path into Software Engineer roles Work with modern tools and agile methodology Optional Skills (Good to Have): Exposure to frameworks like React, Angular, Django, Node.js, or .NET. Experience with academic or personal software projects. Understanding of APIs and web services. Mahalakshmi 8056905397

Provide end-user support for desktops and laptops Assembling & disassembling of PC Configure & troubleshooting WIFI,LAN,WAN,routers,switches etc Manage troubleshooting operating system & Installing the network Flexibility in working rotational shifts Perks and benefits Cab/office bus will be provided

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call mayur@9343402211

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolutio call Soumya@8088720040 call indu@7848820046 call Nischel @7483101122

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolutio call Soumya@8088720040 call indu@7848820046 call mayur@9343402211

Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call mayur@9343402211

BDOEDGE is Hiring: Technical Support Engineer ! Job Title: Technical Support Engineer Location: Kolkata Level: Experienced Associate Job Type: Full-Time Experience Level: 1-3 Years Notice period: 30-45 Days Educational Qualification: Bachelor's degree in computer science, Information Technology (IT). This is a full-time on-site role for a Technical Support Engineer at BDOEDGE , Kolkata. The Technical Support Engineer will be responsible for technical support , troubleshooting , system administration, helpdesk support, and providing IT assistance to BDOEDGE Employees on a day-to-day basis. Key Responsibilities : Provide first-level technical support to end-users for hardware software , and network issues. -Respond to the users request and resolve tasks assigned. - Assist with the setup, configuration , and deployment of Hardware and Software . -Hardware and Software installation or troubleshooting . -Timely closing of assign tasks and tickets. - Windows Active Directory and Azure MFA Note - Candidate must be available for F2F Interview Interested ? Apply Now ! Send your resume to- Talent@bdoedge.com with subject line- Technical Support

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880

Walk in Drive for Fresher - IT Trainee - Desktop Support Experience: Fresher Trainee - Desktop Support / Network support Job Location: Any site location in AP, Telangana & Nagpur Qualification: Any Graduate with Computers background/ Any graduate ( B.Com/B.sc/B.Tech/M.sc) Graduation / Post Graduation passed out years - 2023/2024/2025 Preferred candidate profile : Andhra Pradesh & Telangana states (Other than Hyderabad local candidates) Gender - Only Male Candidates who attend in last 3 months not eligible for this walk-in Interested can send profiles to below Mail Id: santoshi.m@auroinfra.com -Santoshi Mareddy - Human Resources - 6304717176 Perks and benefits : 2,50,000/- Per annum Job requirement: Good attitude, Basic computer knowledge, willing to learn and Tech savvy Candidates should be willing to work from office/ Sites & Willing to relocate Interested candidates are requested to directly walk-in to our office for an interview on 21th June (Saturday) at 09:30 AM to 1.00 PM. Please carry hard copies of your CV. Auro Infra Private Limited Galaxy Towers, 21 Floor , Wing A ,Plot No 1, Knowledge City, Raidurgam Hyderabad - 500081. Telangana , Opposite : IKEA Store

Skills:- Active Directory, Office 365, MS outlook Grad with 1 yr in International Voice CTC:-Upto 4 LPA Working Days 5 days working, 2 days rotational off Location:- E. City Bangalore Cab :-Both side(hiring zone) Notice:- Immediate contact 9257655181

We are hiring an IT Executive to support and maintain our IT infrastructure. Immediate joiners preferred with strong troubleshooting and technical skills.

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Arshiya - 7026112000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR keerthana-9513749000 Or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

ROLES AND RESPONSIBILITIES Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality. Install and configure appropriate software and functions according to specifications. Develop and maintain local networks in ways that optimize performance. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to operate new software and computer equipment. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) Maintain records/logs of repairs and fixes and maintenance schedule. Identify computer or network equipment shortages and place orders. Displays understanding of duties & org policies and procedures. QUALIFICATIONS & SKILLS REQUIRED Certification as IT Technician will be an advantage (e.g., CompTIA+, Microsoft Certified IT Professional) Good knowledge of internet security and data privacy principles Negotiation skills Communication skills Interpersonal skills

Roles & Responsibilities: Assist in project execution under the guidance of senior team members. Support in research, development, testing, documentation, or data analysis based on the assigned domain. Collaborate with cross-functional teams to understand business and technical requirements. Participate in team meetings and contribute to idea generation and problem-solving. Maintain project documentation, reports, and presentations. Complete assigned tasks within deadlines while maintaining quality and accuracy. Learn and use tools, platforms, or frameworks relevant to the tteam'seams work. Eligibility Criteria: Currently pursuing B.Tech / B.E. in [Computer Science, IT, ECE, Mechanical, Civil, etc.]. Strong academic background and willingness to learn. Good communication and teamwork skills. Basic knowledge in domain-related tools or technologies is a plus (e.g., Python, Java, CAD, SQL, AutoCAD, etc.) Skills Required (customize as needed): Analytical and problem-solving abilities Basic technical or engineering knowledge MS Office / Google Workspace proficiency Eagerness to learn and adapt in a fast-paced environment Time management and accountability

Should Have Knowledge of :- Ticketing tool, SLA, SCCM, DLP, AD,

Exp- fresher to 2 yrs Budget- 17kctc Good communication skills should have knowledge about ticketing tools, SLA, DLP, SCCM,

Role & responsibilities Job Title: Field Service Engineer Laptop & Desktop Support Location: Chennai Job Requirements: Qualification: Any Degree or Diploma Experience: Minimum 1 year of hands-on experience in Laptop and Desktop hardware support Skills: Strong technical knowledge of hardware troubleshooting and part replacement Good communication skills (customer handling & coordination) Job Responsibilities: Attend customer calls for hardware issues Perform part replacement and basic troubleshooting onsite Coordinate with backend teams for part support and call closure Ensure timely call resolution and documentation NOTE : Two-wheeler is mandatory (for field mobility)

Role & responsibilities Provide L1/L2 support for end-user computing issues across devices, applications, and networks. Maintain and troubleshoot Windows OS, device drivers, printers, scanners, and local file services. Administer Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive). Handle incidents, service requests, and change implementation via ITSM platforms. Support Active Directory operations and GPO enforcement for endpoint control. Perform patching and OS updates through Microsoft Intune and monitor device compliance. Assist with AVD access issues, RDS sessions, and device remoting tools. Maintain endpoint antivirus and encryption policies as per compliance requirements. Ensure proper documentation, SOPs, and update knowledge base articles. Certification: Microsoft 365 Fundamentals (MS-900) or MD-100 certification preferred. Good understanding of ITIL processes (Incident, Request, Change). Strong troubleshooting skills for endpoint devices and Windows OS. Tools: Device Mgmt: Microsoft Intune, SolarWinds User & Access: Active Directory, GPOs, AVD Collaboration: Microsoft 365 Suite (Outlook, Teams, SharePoint) Support & Ticketing: ServiceNow or similar ITSM platform Security: Microsoft Defender for Endpoint, BitLocker Monitoring: Meraki Dashboard, Windows Event Logs

Experience:- Fresher / 1 year Good Communication Skills Should Have Experience in Ticketing Tool , SLA, DLP, SCCM,

Job description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR SK Anisul-7996177000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

Responsibilities: Collaborate with IT team on system integration Maintain customer satisfaction through timely resolutions Diagnose & repair printer issues Provide desktop/laptop support

Hi , We have an opening for Desktop Lead. Please find below details If Interested pl apply. Lead and supervise the IT help desk team during assigned shifts. Ensure prompt response and resolution of desktop support tickets. Oversee setup and maintenance of desktop, laptop, and peripheral equipment. Provide guidance and mentorship to junior team members. Maintain accurate records of incidents and solutions.