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2.0 - 4.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Desktop support Engineer (L1) - Immediate Joiners Preferred Exp: 2+ yrs -> Windows +Linux Basics. Location: Bengaluru (Electronic city) Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills.Ability to work in shifts *******************************************************************************************If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad

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Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call anusha@7815982900 call harshitha@7848820045

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1.0 - 6.0 years

5 - 8 Lacs

Pune

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Looking for immediate joiners, Senior Technical Advisor/International Voice, Pune (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, please call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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1.0 - 5.0 years

0 - 3 Lacs

Rewari, Gurugram

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Location: Gurugram & Rewari Experience: 2-5 Years Salary: 20000 to 25000 Job Summary: We are hiring a Field Support Engineer with 2-5 years of experience in IT hardware and support. The role involves installing, troubleshooting, and maintaining desktops, laptops, printers, scanners, and basic networking at client sites in Gurugram and Rewari . Key Skills: Printer & Scanner troubleshooting Desktop/Laptop hardware & software support OS installation (Windows) Basic networking (LAN/Wi-Fi/IP) Field service experience Requirements: 25 years of relevant experience Good communication & customer service skills Must be willing to travel locally IT diploma or certification preferred Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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1.0 - 3.0 years

0 Lacs

Vadodara

Work from Office

Responsibilities: * Provide laptop support * Collaborate with IT team on projects * Maintain network infrastructure * Troubleshoot hardware issues * Install software updates *Support Remote users *O365 Troubleshooting & installation * IT Equipment Tr Provident fund

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1.0 - 6.0 years

2 - 3 Lacs

Navi Mumbai

Work from Office

Roles and Responsibilities Provide technical support for computer hardware, including assembling, installing, configuring, and troubleshooting desktop engineering issues. Offer printer troubleshooting and maintenance solutions to resolve common issues with printers. Configure networks by setting up routers, switches, and other network components. Troubleshoot hardware problems using various diagnostic tools.

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1.0 - 5.0 years

0 - 2 Lacs

Ludhiana

Work from Office

Job Summary: We are looking for a skilled Desktop Support Engineer to provide IT support across desktops, laptops, POS systems, and networks. The ideal candidate will have experience in the retail or QSR industry and be comfortable working in fast-paced environments. Key Responsibilities: Support and troubleshoot desktops, laptops, printers, and other hardware. Install, configure, and maintain software and OS (Windows/macOS). Troubleshoot POS machines and peripheral devices in retail/QSR outlets. Perform basic network support (LAN/WAN, Wi-Fi, cabling). Handle IT support tickets and provide on-site or remote assistance. Requirements: 2-5 years of desktop support experience. Strong knowledge of hardware, software, and networking basics. Hands-on experience with POS systems in retail/QSR environments. Good communication and problem-solving skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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2.0 - 6.0 years

2 - 4 Lacs

Pune

Work from Office

Involves Installation, Configuration, Troubleshooting of OS, Laptops, Desktops, Printers, Network, etc. Will need to deliver services based on SLA using some ticketing software. Ideally should have urge to learn and achieve customer satisfaction.

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2.0 - 7.0 years

3 - 8 Lacs

Chennai

Work from Office

Greetings from Access Healthcare! Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 20 delivery centers in the US, India, and the Philippines, and our 26,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Experience : 2 - 8 years Notice period: Immediate to 30 days. Shift Timing: 6.30 PM to 3.30 AM Location: Ambattur Estate, Chennai Graduation : Diploma/BE/BTech **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Kindly share your resume to Krishnapriya.j1@accesshealthcare.com

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2.0 - 4.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Hiring for CMM5 level Org!!Troubleshooting & fixing desktop / laptop OS, e-mail client• Creating OS images to reduce the OS deployment time.Ability to quickly analyse & diagnose technical problems.Should be able to Perform Root Cause Analysis. Required Candidate profile Designation:Desktop Support Engineer Location:Bangalore salary: 17k Inhand and 20k gross Experience:2+ Years Contact:snehapawar@peshr.com/7021769496

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory, For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5LPA Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift For More Details Call : HR SANIYA KOUSAR@ 9611785974(call or whats app) Email id : thejobfactorysaniya@gmail.com

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1.0 - 2.0 years

2 - 4 Lacs

Bengaluru

Work from Office

International and Domestic[ Hindi Mandatory] Voice Technical experience-Sal 3 to 4.5LPA Any UG/ graduate with Min 1 year experience can apply Technical Voice Process Call : HR SANIYA KOUSAR thejobfactorysaniya@gmail.com 9611785974

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0.0 - 4.0 years

2 - 5 Lacs

Bengaluru

Work from Office

International and Domestic Voice Technical experience-Sal 3 to 4.5LPA Only Graduates Freshers and Min 1 year experience can apply 5 Days / 2 off Rotational Shift Profile: Technical Support Troubleshooting Call :HR Prathiksha @ 9901192053

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory, For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a /Technical Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5LPA Graduate Freshers or Exp min 1 yr Location-Bangalore Shifts-Rotational shift For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 4.0 years

3 - 4 Lacs

Chennai, Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

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0.0 - 1.0 years

1 - 2 Lacs

Pune, Ahmedabad, Gurugram

Work from Office

Role & responsibilities The Desktop Support L1 engineer is responsible for providing first-level technical support to end-users for desktop systems, software, hardware, and basic network-related issues. The role involves troubleshooting and resolving day-to-day IT problems while ensuring minimal disruption to business operations. Key Skills Required: Basic understanding of Windows OS, MS Office, and standard desktop applications. Knowledge of hardware components and peripherals. Basic network troubleshooting skills. Good communication and customer service skills.

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3.0 - 8.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Job Responsibilities: IT Support Engineer Provide technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and peripherals. Install, configure, and maintain computer systems and software applications. Diagnose and escalate complex IT problems to higher-level support teams when necessary. Document all support activities, solutions, and troubleshooting steps in the ticketing system. Assist in maintaining IT inventory and asset management. Ensure compliance with company IT policies and procedures. Collaborate with other IT team members to improve support processes and enhance user experience. Provide training and guidance to end-users on IT-related topics and tools. Basic level support of network components like Switch ,Router Access point ,NW cabling etc. 11. Support for O365 components like SharePoint Online (SPO), Yammer, MS Teams, and Outlook. Maintain daily health check reports for critical IT devices . Coordination with All HCCB OEMs and partners to support sites. Patch management on servers & all IT devices as per standards. Ensure all devices are onboarded to MDATP or any other security components. Installation & manage VC devices support. Job Requirements : Qualification Bachelors degree in computer science, Information Technology, or related field (preferred). Technical & Functional skills 1. Proven experience in providing technical support in any environment. 2. Strong knowledge of Windows Client/server and Mac operating systems. 3. Familiarity with common software applications, such as Microsoft Office suite. 4. Basic understanding of networking principles and protocols. 5. Problem-solving and communication skills. 6. Ability to work independently and prioritize tasks effectively. 7. Customer-focused attitude with a passion for delivering support. Experience Minimum relevant 3 year of experience .

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5.0 - 10.0 years

6 - 11 Lacs

Mumbai, Gurugram, Bengaluru

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Role & Analyses and resolves information system issues related to the desktop computing environment, • network applications, production applications, and hardware. • Build and deploy Windows, Mac or other hardware for new joiner laptops and laptop upgrades. • Deploy other hardware requested through arranged collection in the IT dept. or set up at the users desk. • Local asset management. • Support and assist users with JML (Joiner, mover leaver) process • Support and maintain local conference and meeting room equipment • To ensure that all logged tickets are consistently acknowledged, prioritised, investigated, owned and • resolved to agreed targets as defined in the Service Level Agreement (SLAs). • Resolves, routes, or escalates service requests to senior technicians or functional teams as necessary. • Manage calls with 3rd party suppliers where necessary through to closure • Escalate calls where necessary to the support manager, report on status of outstanding calls • Builds relationships with other international support teams to create a cohesive support team • Assists senior staff with functional tasks to support end user service projects such as software upgrades, patching, computer imaging, network upgrades, etc • Consult with local business and senior leadership to evaluate support requirements and execution planning. • Drive local optimization efforts by identifying service issues and implementing improvements by • automation, self-service and other measures. • Drive technology adoption of end user services related applications and systems • Support Audits related activities alongside other tech functions and business. • Technical support for local applications where applicable alongside other tech or business teams Technical Expertise Preferred candidate profile

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1.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Warm Greetings from Rivera Manpower Services! Were Hiring – Technical Support Executive (US Shift) Location: Bangalore Shift: US Rotational Shifts (Night) Availability: Immediate Joiners Only Experience: Minimum 1 year in Technical Support (Voice Process) Eligibility Criteria: Minimum 1 year of experience in technical support Excellent communication and problem-solving skills Strong understanding of Microsoft products and troubleshooting techniques Willingness to work in night shifts (US hours) Graduate or Undergraduate with relevant experience Roles & Responsibilities: Handle inbound calls and assist customers with technical issues Troubleshoot Microsoft products (Windows OS, Outlook, Office Suite, etc.) Provide resolutions to technical queries related to hardware/software Maintain high levels of customer satisfaction (CSAT) Ensure timely and accurate logging of issues Call and Book Your Interview Slot Today: 7829336034 / 7829336202 /9986267393 / 9380300644 Don’t miss this opportunity to work with a leading tech support team and grow your career!

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0.0 - 4.0 years

3 - 4 Lacs

Chennai, Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team

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0.0 - 4.0 years

3 - 5 Lacs

Chennai, Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 / 9880952642 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team

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2.0 - 4.0 years

1 - 3 Lacs

Pune, Yerwada

Work from Office

Desktop support Engineer (L1) - Pune (Yerwada) - Immediate Joiners Preferred Exp: 2+ yrs - Windows Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills. Ability to work in shifts ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:

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1.0 - 6.0 years

4 - 6 Lacs

Pune

Work from Office

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

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0.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5lpA For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

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