403 Laptop Support Jobs - Page 12

Warm Greetings, Job Title: Technical Support Chat Process Client: Leading Global Tech Brand Location: Whitefield, Bangalore Shift: US Rotational Shifts (5 Days Working) Job Description: We are hiring Technical Chat Support Executives with prior experience in international chat processes. The role involves providing technical assistance and troubleshooting for Apple products (Mac, iPhone, iPad, etc.) via live chat. This is an excellent opportunity for tech-savvy professionals with strong communication skills and a passion for solving customer issues. Eligibility Criteria: Experience: Minimum 6 months of experience in international chat support (mandatory) Education: Any graduate Skills Required: Strong written and verbal communication skills (English) In-depth technical knowledge and troubleshooting ability (especially on Apple devices like Mac) Good problem-solving and customer handling skills Willingness to work in US rotational shifts Work Mode: Work from Office (Whitefield, Bangalore) Process: Technical Chat Support Shift: US Rotational Shifts Working Days: 5 days/week (2 rotational offs) CTC: Up to 4.8 LPA + Attractive Incentives Immediate Joiners Only How to Apply: Call and book your interview slot: 7829336202 / 7829336034 / 9380300644 /6360905880

Laptop/desktop hardware components company Attending VisitorsEntering Incoming and Outgoing Material Entry in the ExcelArranging Courier (Incoming & Outgoing)Attending calls & Co – Ordinatio.Mail Correspondence (Daily reports to concerned team) Newly

Role & responsibilities : Must have good experience Microsoft 365 could base suite of products and managed and set up policies and security. Must have good experience with Sophos firewall, networks, and end point protection. Inventory management, Other hardware and laptop maintenance, diagnostics Management of all cloud-based applications, create users, manage access and escalations (MS365, Sophos), Management of AD and MS policy Implementation most suited to our departments. Device management including on premises devices A/V, printer, servers, laptops, mobiles (basic maintenance), routers, application management, end point security with staff based across India. End point protection (procure, configure, maintain). Networks, firewalls, and cyber threat prevention policies set up and implement. Cloud based infra support and advise for internal Software applications currently on AWS, domain management support would be a good Documentation of policies, & Reporting Disaster recovery, Business continuity management, data backup. Preferred candidate profile : IT Support Perks and benefits : Paid leaves Mon- Fri - 9.30-6.30pm

International and Domestic[ Hindi Mandatory] Voice Technical experience-Sal 3 to 4.5LPA Call :Contact Call : HR Preethi @ 9880952642 preethir@thejobfactory.co.in Any UG/ graduate with Min 1 year experience can apply Technical Voice Process

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates. If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities: Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration, and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications: Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, Sheez :7829336202

Manage network & system security, perform diagnostics, backups, CCTV, server room & user support. Handle desktop, laptop, and internet issues. Scope may expand as needed. Required Candidate profile Graduate with IT knowledge, hands-on with troubleshooting, system maintenance, and network support. Must be proactive, adaptable, and ready to handle multi-domain tech issues.

Job Title: Desktop Support Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.

We are seeking a skilled Desktop Support Engineer to provide L2 field and remote support for clients experiencing hardware and software issues. You will troubleshoot and resolve technical problems, support installations and upgrades, and contribute to the knowledge base while working in a fast-paced, customer-centric environment. Key Responsibilities Respond to client support requests through remote access or on-site visits. Diagnose and resolve issues related to desktop/laptop hardware, software, peripherals, printers, and network connectivity. Install, configure, and upgrade operating systems and software packages. Provide technical support for Microsoft 365 applications and security tools. Troubleshoot VPN and network access issues. Maintain documentation and knowledge base articles. Train users on basic IT operations and software usage. Collaborate effectively with cross-functional technical and non-technical stakeholders. Adhere to escalation protocols and SLA timelines. Candidate Profile 68 years of hands-on experience in Desktop Engineering support. Strong understanding of hardware troubleshooting and application-level issue resolution. Proficiency with Microsoft 365 support and enterprise security tools. Familiarity with IT service frameworks, remote support tools, and advanced troubleshooting methods. Fluency in English (verbal and written). Flexibility to work in rotational and night shifts. Strong customer focus, interpersonal communication, and documentation skills. Preferred Experience Field support experience or equivalent exposure to enterprise environments. Familiarity with ticketing systems, asset tracking tools, and enterprise IT service models. Certifications in CompTIA, Microsoft, or relevant security domains are a strong advantage. Top 10 Must-Have Skills Desktop and Laptop Hardware Troubleshooting Microsoft 365 Suite Support OS Installation and Upgrade (Windows/Mac) VPN and Network Issue Resolution Security Tools Handling Remote Support Tools Usage (e.g., TeamViewer, AnyDesk) ITIL or Equivalent Framework Awareness Knowledge Base Documentation Printer and Peripheral Support English Communication & Customer Support Orientation

What is the work? Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc). Handling user issue related to Web sites, Firewall, Cloud VM's and FTP. Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk. Software support i.e. installing/updating softwares e.g. Microsoft & Mobile application tools, ubantu and linux system configuration, installations, etc. Printer installation and configuration. FTP connection handling, skype support, Outlook support , VPN windows support. Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc. Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc. Coordination with all hardware related vendors. Monitoring/Controlling of all IT related devices of organization on regular basis. Monitoring VMs, HDD utilization and health on physical servers. Handling ISP's, Routers and switches. Handling Active directory server, Exchange server and M365. Asset/Device management.

Job Summary: The role involves OS installation and patching, antivirus management, imaging, and resolving printer and media player issues. Strong problem-solving skills, basic networking knowledge (DHCP/DNS), and experience with ticketing tools are required. Excellent communication and a proactive approach to IT support are essential. Job Responsibilities: 1. First Line of Support Act as the first point of contact for users facing technical issues, such as hardware or software problems, network issues, etc. Answer calls, emails, and tickets from users and provide initial troubleshooting support. 2. Issue Diagnosis and Troubleshooting Diagnose and resolve basic technical issues related to desktops, laptops, peripherals (printers, scanners), and operating systems. Troubleshoot hardware and software problems, including OS installation, application issues, and network connectivity problems. 3. Incident Logging and Tracking Log all incidents, issues, and requests in Jira Service Desk with details of the problem, actions taken, and resolution. Track and monitor the progress of unresolved issues to ensure timely resolution or escalation. 4. Software Installation and Configuration Install, configure, and update software applications on end users' systems. (Approved List of Software) Ensure that the operating system and software are up-to-date and functioning properly. 6. Hardware Setup and Maintenance Set up and configure desktop and laptop computers for new users. Perform basic hardware troubleshooting and escalate hardware issues that cannot be resolved at the L1 level. 7. Remote Desktop Support Provide remote assistance to users for troubleshooting and resolving issues using remote desktop tools. 8. Escalation to Higher Tiers Escalate unresolved issues to L2 (Level 2) or L3 (Level 3) support teams, providing all necessary information for them to address the problem. 9. Documentation and Knowledge Base Updates Document solutions to recurring problems or frequently asked questions (FAQs) to help improve response times and build a knowledge base. Ensure the knowledge base and documentation are up-to-date and available for future reference. 10. Software and Hardware Inventory Management Keep track of IT assets, including computers, peripherals, and software licenses, and assist with inventory management. 11. Customer Service Provide excellent customer service by being polite, patient, and professional when interacting with users. Follow up with users to ensure that their issues have been resolved satisfactorily. 12. Preventative Maintenance Perform routine maintenance tasks such as system cleanups, antivirus updates, disk checks, and backups to ensure smooth system performance. 13. Basic Network Support Provide support for basic networking issues like Wi-Fi connectivity, VPN access, and printer configuration. Minimum requirements (Education Qualification & Work Experience): Education Qualification: Bachelors in any specialization Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint) Preferred certification in MCSE / MCP or any desktop , VDI certifications. Excellent verbal and written communication skills for end-user support. Why [24]7.ai? Join a rapidly growing team where innovation meets opportunity! At [24]7.ai, you will get to work in a dynamic, diverse and inclusive environment, contribute meaningfully, and grow alongside industry leaders. We offer competitive salaries, inspirational organizational culture, continuous learning, and a chance to make a real impact both internally and externally for the communities around us through our commitment to CSR and environment. If you're ready to take the next step in your career, apply now or tag someone who’d be a great fit!

Good Communication Should have Knowledge About Ticketing tool, SLA, SCCM, DLP,

Role & responsibilities Role: VIP Support Engineer Key Attributes: Year Of Experience: 2+ Location: Mumbai (Nariman Point, BKC) Strong Area: Windows, MAC, IOS Support, Software & Hardware Troubleshooting (Experience and Qualifications) - BE , ME / B.Tech, M.Tech / B Sc-IT, MSC IT/ BCA, MCA Strictly No BA, B Com, Diploma holders Preferred MCSA / M365:MDAA Job Accountabilities: Handson experience on IOS devices (Ipad, Iphone, Apple TV) Experience of supporting VIP Users (Company MD/CEO, Board of Directors) including their residence. Experience of supporting Meeting Rooms and Board Room and knowledge of Audio Video Setups Advance knowledge on Windows OS or MAC OS. Ready to work on rotational shifts, Weekends, Public Holidays Candidate should be willing to provide Support at VIP residency Provide technical L1, L2 & L3 hardware and software support for end users from support staff to top executive management. Provide on-call support as required. Handling the VIP and escalation calls. Interacting with senior users to understand the requirements. Analysing and monitoring the day to day calls and guiding the junior team members accordingly. Train and assist with End User training on all systems. Perform direct hands-on problem resolution and escalation management for end-user troubles, application service interruptions and issues. Maintaining and achieving the agreed SLA & SBDs and drive the team for same. Maintain trouble ticketing and defect tracking systems, and provide procedures and impose process structure, methods, discipline and standards. Create and maintain IT documentation relating to the Service Desk function (like a best practice) Make continual improvements to procedures and documentation Additional responsibilities as requested by the IT Manager

Greetings from KVC CONSULTANTS LTD. We are looking for people 2 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *2 year International Technical support Experience Salary - Upto 6.5 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *Ayush 8109195240 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

You will be trained to diagnose repair desktops, laptops, etc. of Dell & Lenovo. You will also get certified by Dell /Lenovo. Minimum period of commitment required. Those having prior experience in laptop repairs are welcome. Required Candidate profile Good verbal and written communication skills Taking ownership of work assigned Ability to work in a fast-paced environment Perks and benefits as per standard company policies...

desktop support engineer

Role & responsibilities Desktop Support Engineer Desktop L1 Experience Deskside L1 support Hardware & Software Desktop and System End to End Support Installing the Windows & other oS Very Good Communication skills

Experience in managing, troubleshooting, installation, repairs of desktops, printers & other IT equipment. Knowledge of network security practices and anti-virus programs Working knowledge of office automation products Proficient in MS office.

Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call navya@7848820042 call anusha@7815982900 call sakshi@7483101122

Role & responsibilities We are looking for Desktop Support Engineer in Surat, Goa & Ahmedabad location. Responsibilities: Configuration Desktop Windows Installation Configuration Troubleshooting Min exp- 1 Year Any Graduate can apply Share resume on rashmi,ghag@3i-infotech.com

Excellent verbal and written communication skills. 24*7 operations and most of the times shift will be in est hours. Technical bent of mind to isolate a problem quickly. Basic troubleshooting of desktop/laptop and gadgets. Email configuration.

Monitor Bin/tickets Provide Hands and Feet support Ensure tickets are assigned to correct team Update the ticket with resolution steps and choose correct resolution category and close the ticket on time Health insurance Provident fund

Job Description. Greetings! We are hiring for the Desktop Engineer role at Gujarat Location. Role : Desktop Support Engineer Number of openings : 4 Location : Gujarat ( Vapi, Silvasa, Dahej, Jolva) Exp - 3 years MALE CANDIDATES ONLY. Skills : Desktop Support, L2, Active Directory, Windows, Server, O365, Outlook configuration, etc. If interested, Kindly share your resume at vaishnavi.barapatre@teamcomputers.com Industry Type : Hardware & Networking Employment Type : Full Time, Permanent Education UG : Any Graduate

Openings for L1 -Service Desk Engineer Experience : 1 - 10 years Shift Timing: Rotational Location: Ambattur Estate, Chennai Graduation : Diploma/BE/B.Tech in ECE/EEE/CSE/AI - DS/IT **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Interested candidates can share their resumes to nandhinik.outsource@accesshealthcare.com Note: - Please share the above requirement with your friends and share the references.

Roles and Responsibilities Provide Level 1 desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot LAN connectivity issues using various tools such as ping, tracert, etc. Perform remote support sessions via phone or email to resolve technical queries. Collaborate with team members to resolve complex technical issues.

Looking for immediate joiners, for Pune, Bengaluru and Gurugram. Role & responsibilities US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1 year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Preferred candidate profile: -Min 1 years of experience as a technical support and Excellent English Communicatoion Mandate Interested, Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com