Technical Support Engineer

SP Staffing

2 - 5 years

4 - 9 Lacs

pune bengaluru

Posted:20 hours ago| Platform:

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Skills Required

desktop support os installation desktop administration printer support laptop support dns itss antivirus windows administration active directory dhcp windows installation crowdstrike desktop troubleshooting lan lotus notes windows system administration

Work Mode

Hybrid

Job Type

Full Time

Job Description

Warm Greetings from SP Staffing!!

Desktop Support Engineer

:2 to 5 yrs

:Pune/Bangalore

Required Skills,

Build and configure Windows 10/11 Desktops/Laptops
Setup desktop/laptop in the domain and configure user profile
Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc)
BaU Application support for the above software and hardware
Understanding of AD, DHCP, DNS concepts
User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs
Verification of groups, including their creation and deletion, in collaboration with group owners
The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams.
Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues
VC room equipment setup and coordination
Asset Management
Supervision of LAN switches and collaboration with the Network Engineer.

nandhini.spstaffing@gmail.com

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