1.Customer Interaction: Receive & log service requests via phone, email & ticketing system. 2.Coordination: Assign calls to field/service engineers based on location, expertise, availability. 3.Maintain accurate service logs & update CRM regularly.
1. Design, implement, and maintain complex network infrastructure ensuring high availability and performance. 2. Monitor, troubleshoot & resolve network issues, including routing, switching, security concerns also lead network projects and upgrades
We are looking for a Field Desktop Support Engineer (Field only) - Troubleshooting - Installation & Configuration - Laptop & Printer Service - Network Support - HP Warranty Calls - Hardware/software enhancements. Contact HR: 7708110473 / 7845764900 Required Candidate profile • Must possess a two-wheeler with a valid driving license Benefits: • Leave encashment • Warranty call Handling Perks and benefits Leave Encashment Travel Allowance
- Two Wheeler with License is a must - Responsible for timely pickup and delivery of IT Products - Ensure safe delivery of goods efficiently -Coordinate PO, maintain stock records, and ensure timely procurement HR Contact no : 7845764900 / 7708110473 Required Candidate profile Two Wheeler with License is a must Perks and benefits Fuel Allowance Leave Encashment
Responsibilities: Install, maintain, and repair various types of printers and related peripherals. Perform routine preventative maintenance. Troubleshoot & repair Epson, LaserJet & Canon printers Provide on-site Printer support to clients Employee state insurance Referral bonus
Coordinate with Sales & Project teams Prepare quotations & order documents Follow up on delivery & project execution Maintain client/project data & MIS reports Ensure timely client communication & support targets Required Candidate profile Graduate 1–3 yrs in Sales Coordination Strong communication & MS Office skills.
Responsible for procurement of IT networking spares, HP warranty calls & AMC Key tasks: vendor sourcing, cost negotiation, purchase orders & timely delivery KPIs: Cost Reduction, On-Time Delivery, Vendor Comparison. Required Candidate profile Graduate/Diploma with 2–5 yrs in IT/Networking procurement Strong vendor sourcing & negotiation skills Knowledge of AMC, HP warranty & spares Focus on cost reduction & timely delivery Perks and benefits Competitive salary Leave Encashment
Responsibilities: * Provide printer support and troubleshooting * Maintain and repair printers * Ensure timely printing services delivery * Collaborate with IT team on printer issues * Follow safety protocols at all times Leave encashment
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