Complaints Analyst Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that weve saved lives. Join us in our mission! Making the invisible visible. By harnessing the power of artificial intelligence, were advancing the practice of medicine for doctors and society. And we’re just getting warmed up. The Opportunity: AliveCor is the most clinically validated personal ECG technology, trusted and recommended by leading cardiology practices in the United States and around the world. We value research, working in collaboration with hospitals and research groups, and supporting internal research in artificial intelligence and machine learning. In this role as Complaints Analyst , you will be part of the Quality team, responsible for ensuring that AliveCor products perform as intended and meet/exceed customer expectations. You will work closely with Quality, Regulatory, Engineering, Product Management, Clinical, and the Customer Service team to implement and maintain an ISO 13485 and FDA compliant Quality Management System, specifically in the area of Complaints Management and Post-Market Surveillance. If you have what it takes to drive change in the medical marketplace, then this is the opportunity for you. This role is on-site at our office located in Bangalore. Role and Responsibilities: Manage the domestic and international product surveillance activities for medical devices, manufactured, marketed, and distributed by AliveCor. Utilize troubleshooting and problem-solving skills to investigate returned products. Engage with Customer Service, Engineering, Regulatory, Clinical, and our Contract Manufacturers, etc. to identify details related to complaint information and occurrence. Perform an initial assessment of complaints and evaluation of complaint codes. Evaluate, as needed, complaint documentation for completeness and consistency, and execute additional actions as necessary to close the complaint file. Evaluate all complaints that present as potential reportable events according to appropriate regulatory standards. Escalate to appropriate teams (Clinical, Regulatory, Legal, Engineering, etc.). as needed and collaborate with Regulatory on reporting of adverse events (MDRs, MDVs, etc.). Perform Good Faith Effort for returned products and to obtain required information for complaint assessment and evaluation. Develop, implement, and monitor suitable complaint investigation templates. Maintain procedures related to the complaints, post-market surveillance, returned product and related processes. Provide input to customer guides, online FAQs, etc. to improve customer experience. Support the generation of metrics for complaints trending. Participate in Risk Management activities as required based on input from complaints data, including identification of new failure modes. Support quality and regulatory reviews, inspections, and audits as required. Other duties to support the RAQA team as needed. Qualifications and Skills: BS in Science or Engineering. 1-3 years’ experience in the Medical Device (or other regulated) industry, preferably in Quality or Regulatory. Lesser experience considered with Advanced Degree. Demonstrated competence documenting technical information and communicating it to others. Experience with appropriate domestic medical device regulations, requirements, and standards such as: FDA 21CFR Parts 820, ISO13485. Must be able to work under pressure to meet regulatory reporting time frames and company requirements. Ability to manage small projects: is organized, driven, and results-oriented. Demonstrates good judgment in selecting methods and techniques to acquire information and arrive at conclusions. Preferred: Participation/leader in quality process improvement initiatives. Experience with ISO 14971. Knowledge of basic statistics and be able to understand, apply, analyze, synthesize and evaluate. ASQ certification (CQE/CQIA/CQT/CQPA or other comparable certification) desired. Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits: Above market family floater medical insurance coverage including both parents or parents-in-law Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalised intelligent information. Heart disease kills more people than anything else in the western world, including all cancers combined. Were on a mission to be the world s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical EKG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, hundreds of thousands of users have taken more than 100-million heart health measurements and counting. The Opportunity: AliveCor seeks a Quality System Specialist join this exciting start-up that is changing the face of mobile health. In this role, you will be responsible for the hands-on, day-to-day support of AliveCor s Quality Management System (QMS) to ensure compliance to company procedures, FDA QSR, ISO 13485, EUMDR and other regulatory standards. Main duties include the processing and maintenance of all QMS-related documents and records, related to product design history files, CAPAs/NCs, training, external standards, suppliers, audits, and calibration. Additional responsibilities include supporting internal and external audits and quality improvement initiatives. This role requires the candidate to be based out of our office in Bangalore, India. Responsibilities: Support the Quality Systems Manager in the management of AliveCor s QMS Maintain AliveCor s electronic document control database to ensure the efficiency of AliveCor document control process and compliance to AliveCor and regulatory standards Manage creation, revision, and obsolescence of SOPs, Work Instructions (WRKs), and forms in accordance with document control procedures and assist AliveCor team members with processing of urgent documents, reminders, and status updates, as needed Assist in compiling and organizing design inputs, risk management files, verification/validation reports, and other technical documentation. Support new product development teams in maintaining robust design controls by verifying that Design History Files (DHFs) accurately reference the current document numbers, revisions and associated Quality Records. Manage training records and assignments for quality-controlled procedures, including coordinating document revisions, running overdue training reports, sending overdue reminders, administering quizzes, facilitating password resets, and maintaining records per retention policies . Assist CAPA and NC owners with ensuring completeness of records. Prepare monthly meeting metrics, maintain logs, and send reminders for required activities (i.e. due dates and effectiveness checks) Manage and maintain the Approved Supplier List (ASL), ensure documentation is up-to-date for all suppliers, and coordinate activities related to supplier qualification, periodic re-evaluation, and audits in accordance with the Supplier Control procedures. Assist in the preparation of documents/metrics for Management Review meetings and maintain meeting records Support internal, supplier, and regulatory audits by ensuring documentation readiness, process adherence, compiling required deliverables, and tracking post-audit findings through to timely corrective action and closure. Maintain comprehensive calibration logs, coordinate timely calibration activities with internal teams or external metrology vendors, ensure accurate documentation of all measuring and monitoring equipment, and proactively verify compliance with established calibration schedules and quality standards. Support the integration of new requirements into the Quality Management System and applicable procedures to ensure ongoing compliance. Coordinate, manage, and lead programs related to quality improvement or business objectives as assigned by Quality System Manager and assist other functional areas, as needed Requirements: Bachelor s degree in Science or Engineering 5+ years of document control, QMS management, supplier management, and/or training administration function in the medical device or other regulated industry Working knowledge of FDA QSR (21 CFR 820), ISO 13485, EUMDR and applicable standards (ISO 14971, IEC 62366, etc.). Prior experience with electronic document management systems and/or learning management systems (LMS). Experience with Master Control is a plus Knowledgeable of Good Documentation Practices to perform and execute job responsibilities with a high level of accuracy Demonstrated ability to communicate effectively with internal and external customers and develop expertise to provide improved assistance Have good communication skills, both written and verbal. Strong editorial and technical writing skills a plus Excellent organisational skills along with strong attention to detail Ability to work both independently and collaboratively with small, cross-functional teams Highly proficient with Microsoft Office Suite and Adobe Acrobat Perks and benefits: We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits: Above market family floater medical insurance coverage including both parents or parents-in-law Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalised intelligent information. Heart disease kills more people than anything else in the western world, including all cancers combined. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical EKG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, hundreds of thousands of users have taken more than 100-million heart health measurements and counting. The Opportunity: AliveCor seeks a Quality System Specialist join this exciting start-up that is changing the face of mobile health. In this role, you will be responsible for the hands-on, day-to-day support of AliveCor’s Quality Management System (QMS) to ensure compliance to company procedures, FDA QSR, ISO 13485, EUMDR and other regulatory standards. Main duties include the processing and maintenance of all QMS-related documents and records, related to product design history files, CAPAs/NCs, training, external standards, suppliers, audits, and calibration. Additional responsibilities include supporting internal and external audits and quality improvement initiatives. This role requires the candidate to be based out of our office in Bangalore, India. Responsibilities: Support the Quality Systems Manager in the management of AliveCor’s QMS Maintain AliveCor’s electronic document control database to ensure the efficiency of AliveCor document control process and compliance to AliveCor and regulatory standards Manage creation, revision, and obsolescence of SOPs, Work Instructions (WRKs), and forms in accordance with document control procedures and assist AliveCor team members with processing of urgent documents, reminders, and status updates, as needed Assist in compiling and organizing design inputs, risk management files, verification/validation reports, and other technical documentation. Support new product development teams in maintaining robust design controls by verifying that Design History Files (DHFs) accurately reference the current document numbers, revisions and associated Quality Records. Manage training records and assignments for quality-controlled procedures, including coordinating document revisions, running overdue training reports, sending overdue reminders, administering quizzes, facilitating password resets, and maintaining records per retention policies. Assist CAPA and NC owners with ensuring completeness of records. Prepare monthly meeting metrics, maintain logs, and send reminders for required activities (i.e. due dates and effectiveness checks) Manage and maintain the Approved Supplier List (ASL), ensure documentation is up-to-date for all suppliers, and coordinate activities related to supplier qualification, periodic re-evaluation, and audits in accordance with the Supplier Control procedures. Assist in the preparation of documents/metrics for Management Review meetings and maintain meeting records Support internal, supplier, and regulatory audits by ensuring documentation readiness, process adherence, compiling required deliverables, and tracking post-audit findings through to timely corrective action and closure. Maintain comprehensive calibration logs, coordinate timely calibration activities with internal teams or external metrology vendors, ensure accurate documentation of all measuring and monitoring equipment, and proactively verify compliance with established calibration schedules and quality standards. Support the integration of new requirements into the Quality Management System and applicable procedures to ensure ongoing compliance. Coordinate, manage, and lead programs related to quality improvement or business objectives as assigned by Quality System Manager and assist other functional areas, as needed Requirements: Bachelor’s degree in Science or Engineering 5+ years of document control, QMS management, supplier management, and/or training administration function in the medical device or other regulated industry Working knowledge of FDA QSR (21 CFR 820), ISO 13485, EUMDR and applicable standards (ISO 14971, IEC 62366, etc.). Prior experience with electronic document management systems and/or learning management systems (LMS). Experience with Master Control is a plus Knowledgeable of Good Documentation Practices to perform and execute job responsibilities with a high level of accuracy Demonstrated ability to communicate effectively with internal and external customers and develop expertise to provide improved assistance Have good communication skills, both written and verbal. Strong editorial and technical writing skills a plus Excellent organisational skills along with strong attention to detail Ability to work both independently and collaboratively with small, cross-functional teams Highly proficient with Microsoft Office Suite and Adobe Acrobat Perks and benefits: We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits: Above market family floater medical insurance coverage including both parents or parents-in-law Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Role & responsibilities: Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting.Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we've saved lives. Join us in our mission! The Opportunity: AliveCor is the most clinically validated personal ECG technology, trusted and recommended by leading cardiology practices in the United States and around the world. We value research, working in collaboration with hospitals and research groups, and supporting internal research in artificial intelligence and machine learning. In your role as the Director of Marketing , you'll be responsible for developing and leading overall marketing strategy, driving day-to-day marketing activities reaching a variety of target audiences and will work collaboratively with our media, product, B2B/B2C and analytics teams to continually innovate and optimize marketing initiatives within India and APAC. Were looking for someone who is very hands on, detail-oriented and capable of working on multiple projects in parallel. This role requires the candidate to be based out of our office in Bangalore, India . Roles and Responsibilities: Develop and lead full-funnel marketing strategy for B2B vertical in India. Drive qualified leads for India B2B sales team using strategic and targeted marketing initiatives that leverage healthcare industry best practices. Lead delivery of all B2B marketing initiatives spanning video, digital, email, website, print, conferences, and more. Develop sales enablement materials to support India enterprise sales team in converting top of the funnel leads. Work with Google and relevant platforms to ensure campaigns are optimised and driving website traffic and lead form completion conversion Manage presence on e-commerce platforms such as Amazon and Shopify, optimizing for lead generation, engagement and conversion Oversee, and track budgets for all digital media and effectiveness of media spend via ROAS Day-to-day oversight and management of our creative projects managed through internal resources and external agencies: including new project briefings, managing priorities and building out production schedules to ensure projects are delivered on message and on time.* Work closely with the global marketing team to ensure all communications are consistent with the overall brand and organisational standards. Work closely with the local India sales team for alignment on target audiences, lead generation opportunities, local healthcare and buyer behaviour dynamics, and to understand the overall competitive landscape. Qualifications and Skills: 10+ years of B2B experience in a marketing role within the healthcare or technology field. Extensive project management experience with ability to lead projects beginning to end, seek feedback and consensus among stakeholders and a discipline for being highly organised. Exceptional written and verbal communications skills A proven track record of driving projects to completion A self-starter who knows whats required to get stuff done A creative approach to problem solving, and the ability to problem-solve in real-time Success working cross-functionally and influencing teams A passion for AliveCors mission to help all people with chronic conditions live better and lead healthier lives A Bachelor’s degree in Marketing, Communications, Business or related field Perks and benefits: We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits: Above market family floater medical insurance coverage including both parents or parents-in-law Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor ? At AliveCor, we imagine a healthier world powered by access to personalised intelligent information. Were on a mission to be the world s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we ve saved lives. Join us in our mission! The Opportunity: AliveCor seeks a Senior Regulatory Affairs Specialist to join this exciting start-up that is changing the face of mobile health. In this role, you will be part of the regulatory team responsible for proper oversight of medical device development and market introduction. You will work closely with Quality, Engineering, Product Management, Marketing and Sales teams to manage product submissions, perform regulatory pre- and post-market analysis, drive product registrations and listings worldwide, and help implement and maintain an ISO 13485 and FDA compliant Quality Management System. If you have what it takes to drive change in the medical marketplace, then this is the opportunity for you. Role & Responsibilities Collaborate and execute regulatory strategies for US, Europe and other global registrations Participate in preparation and review of global regulatory submissions Support government/FDA interactions pertaining to medical device registrations and licensing ; Participate in the development of regional regulatory strategy and update strategy based upon regulatory changes; Assist in the review of advertising and promotional materials; Provide regulatory support to cross-functional product development and project teams throughout the product lifecycle; Support or lead regulatory activities required for US FDA, EU MDR, NMPA, PMDA, ANVISA compliance ; Support worldwide resellers and distributors with product registrations and renewals; Provide regulatory assessment for manufacturing and design changes; Provide regulatory review and approval of change order packets; Support or lead product regulatory intelligence and risk assessments; Assist in maintaining compliance with product post market requirements; Support post-market regulatory actions taken for the products; Support internal and external audits; Ensure compliance with internal procedures and external regulations and standards; Maintain regulatory and quality records and other controlled documents; and Promote a culture of quality throughout AliveCor Requirements Bachelors degree in Science, Engineering, Math, or medical field or equivalent educational experience pertaining to technical writing, scientific method, and problem solving 4+ years of experience in medical device Regulatory Affairs Experience in regulatory affairs for software devices with AI/machine learning algorithms (SaMD) Participated in the preparation of pre-submissions, 510(k)s or de novo submissions Experience with and knowledge of EU Medical Device Regulations Ability to manage small projects: organised, independent, and results-oriented Superb analytical and excellent communication skills, strong team ethic, and attention to detail Preferred candidate profile Advanced degree or Regulatory Affairs Certification from RAPS Process-oriented thinking Supported or lead international submissions (preferably in Asia-Pacific and/or LATAM) Demonstrated competence documenting technical information and communicating it to others Perks and benefits We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Job Responsibilities Software Engineer having experienced in building scalable microservices in GoLang, Java, Python, PostgreSQL, AWS, Kubernetes. Responsible for developing industry-leading applications transforming the healthcare industry and consumer use. Work with our mobile and front-end teams to build new functionality in our consumer and clinician-facing applications. Create and maintain tools used by internal teams for customer service, monitoring, and R&D. Maintain and continuously improve our backend infrastructure to remedy technical limitations before they become an issue. Qualifications & Skills: Software Engineer with 5+ years of relevant experience. Strong experience working with GoLang. Good knowledge of AWS & Kubernetes. Knowledge or interest learning Java, Python would be an added advantage. Experience implementing Service Oriented Architecture or Microservices. Product instincts, work with our product and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently. Eagerness and willingness to learn new technologies. Experience with build process automation and CI/CD. Ability to work independently on projects and communicate with cross-functional teams to deliver products on time. Perks and benefits: We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Were on a mission to be the world s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we ve saved lives. Join us in our mission! The Opportunity: AliveCor is the most clinically validated personal ECG technology, trusted and recommended by leading cardiology practices in the United States and around the world. We value research, working in collaboration with hospitals and research groups, and supporting internal research in artificial intelligence and machine learning. The Senior Software Engineer, with experience working with GoLang, Java, Python, Docker/Kubernetes and AWS, will be an integral member of our engineering team, responsible for developing high-availability micro-services. Responsibilities: Software Engineer having experienced in building scalable microservices in GoLang, Java, Python, PostgreSQL, AWS, Kubernetes. Responsible for developing industry-leading applications transforming the healthcare industry and consumer use. Work with our mobile and front-end teams to build new functionality in our consumer and clinician-facing applications. Create and maintain tools used by internal teams for customer service, monitoring, and R&D. Maintain and continuously improve our backend infrastructure to remedy technical limitations before they become an issue. Qualifications & Skills: Software Engineer with 5+ years of relevant experience. Strong experience working with GoLang. Good knowledge of AWS & Kubernetes. Knowledge or interest learning Java, Python would be an added advantage. Experience implementing Service Oriented Architecture or Microservices. Product instincts, work with our product and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently. Eagerness and willingness to learn new technologies. Experience with build process automation and CI/CD. Ability to work independently on projects and communicate with cross-functional teams to deliver products on time. Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Role and Responsibilities Own and lead the entire program lifecycle from inception to delivery for our mobile and web-based software projects. Help to define and then track and manage the project milestones, resources, and budget. Work with dev teams to analyse product requirements and drive proposing technical solutions. Work with dev teams to define, review & add valuable feedback for technical designs & solutions. Able to prioritise issues and work with team members to resolve and escalate issues when consensus cannot be established. Collaborate with cross functional stakeholders. Analyse and manage project risks. Track issues and project status and maintain up-to-date project plans. Schedule and facilitate a variety of project meetings, including status and review meetings for team members and project sponsors. Effectively communicate with cross functional stakeholders on project status, schedule baselines, schedule issues, project risks and major decisions. Maintain intense focus on delivering to all committed milestones and holds the project team accountable by holding weekly project status reviews. Build capability within the project team to accomplish the project goals and deliver the product to market on time. Must be flexible and creative in thinking to execute to a timeline when plans do not go as expected. Qualifications and Skills An experienced professional with minimum 7 years of experience , who can understand our business and technical needs and establish project direction, scope, timing and staffing that will enable us to deliver successful products. Previous technical program management or engineering management roles for technology-based projects and should be familiar with all aspects of these types of projects including various project management and systems development methodologies. B.E./B.Tech in Computer Science or a related field. Minimum 2 years of experience in technical program management or engineering management , preferably with medical device and hardware/technology products as well as consumer health products. Minimum 4 years of software design and development experience with web-based or mobile software with any front end or backend technologies Fair experience in the formal project management process, methods and tools; PM certifications are a plus. Ability to articulate and document objectives, progress and issues effectively to technical and nontechnical audiences. Ability to understand business requirements, as well as technical solutions. Have a solid understanding or willingness to learn FDA, ISO13485 quality system requirements for product and software development. Experience with agile development. Must have a strong flair to make decisions for the projects in general and in conflicting situations. Must have excellent planning and organization skills. Must have strong demonstrated teamwork skills. Ability to manage resources across different internal and cross-organizational groups to get things done. Exquisite attention to detail. Perks and benefits We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
AliveCor is looking for an Infrastructure Support Engineer who will report to the VP of Information Security. The position will involve managing the production and security aspects of AWS infrastructure. Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalised intelligent information. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared and NICE-recommended medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we’ve saved lives. Join us in our mission! Role and Responsibilities: Manage and maintain all aspects of security and infrastructure operations related to the AWS environment using Terraform Create Compliance related documentation and reports Ability to design, implement and manage composite systems through their lifecycle Practical experience and administration of Guard Duty, Inspector, Security Hub, EKS cluster, volumes and S3 buckets All aspects of implementing secure systems end to end- including identity management, account reconciliations, audit support, system inventory management, patchin, configuration, and antivirus management Specification, deployment and support of software packages and scanning of software packages Project requirements analysis, tracking, and reporting thru automation and scripting Qualifications & Skills: 3+ years of experience in AWS infrastructure and security required Masters degree in Computer Science or Software Engineering is preferred Knowledge of scripting languages such as Python, BASH, GO, Terraform, SQL queries Excellent troubleshooting skills and a passion and commitment to solving divers set of problems Dep and practical understanding of cloud provider SAAS, PAAS, IAAS offerings and tradeoffs Strong track record and experience with Risk, Compliance, and Information Security Practices Scrum practitioner, strong program management skills and/or certifications, excellent communication and organizational skills Collaborative, with a passion for helping others Perks and benefits We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor? At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Were on a mission to be the world s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared and NICE-recommended medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we ve saved lives. Join us in our mission! Role and Responsibilities: Manage and maintain all aspects of security and infrastructure operations related to the AWS environment using Terraform Create Compliance related documentation and reports Ability to design, implement and manage composite systems through their lifecycle Practical experience and administration of Guard Duty, Inspector, Security Hub, EKS cluster, volumes and S3 buckets All aspects of implementing secure systems end to end- including identity management, account reconciliations, audit support, system inventory management, patchin, configuration, and antivirus management Specification, deployment and support of software packages and scanning of software packages Project requirements analysis, tracking, and reporting thru automation and scripting Qualifications & Skills: 3+ years of experience in AWS infrastructure and security required Masters degree in Computer Science or Software Engineering is preferred Knowledge of scripting languages such as Python, BASH, GO, Terraform, SQL queries Excellent troubleshooting skills and a passion and commitment to solving divers set of problems Dep and practical understanding of cloud provider SAAS, PAAS, IAAS offerings and tradeoffs Strong track record and experience with Risk, Compliance, and Information Security Practices Scrum practitioner, strong program management skills and/or certifications, excellent communication and organizational skills Collaborative, with a passion for helping others Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Heart disease kills more people than anything else in the western world, including all cancers combined. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, hundreds of thousands of users have taken more than 200-million heart health measurements and counting.. The Opportunity AliveCor India seeks a Senior Software QA Engineer to join a start-up leading the digital health revolution. The role will focus on building automation scripts for our mobile, web apps, and backend APIs. The role is based out of AliveCor India's Bangalore office. Role and Responsibilities Design, develop, and execute automated test scripts for mobile and web applications using tools such as Selenium, Appium, or similar frameworks. Maintain a balance of manual and automated testing efforts based on product risk, with a long-term focus on automation coverage and efficiency. Develop comprehensive and scalable test plans and automation strategies in collaboration with developers, product managers, and fellow QA engineers. These strategies will aim to minimize risk and guarantee product quality. Develop and maintain automated test cases and documentation to comply with regulatory and compliance standards. Champion quality and continuous improvement in engineering and product via test automation and code quality advocacy. Conduct root cause analysis of defects and assist teams in troubleshooting test failures. Automate functional, regression, integration, and end-to-end testing within CI/CD pipelines to facilitate rapid release cycles. Create scripts / utilize tools to conduct performance testing to analyse system behaviour under stress and load on the system Actively contribute a QA automation perspective during sprint planning, requirement reviews, and design discussions, ensuring early integration into the development lifecycle. Collaborate with cross-functional teams to regularly review and refine test plans and automated test coverage, ensuring alignment with business objectives and product quality goals. Qualifications and Skills B.E in Computer Science or a related discipline, or related practical experience. 6-8 years of relevant QA experience with minimum 4 years of automation experience. Designing, developing and maintaining test automation frameworks for mobile and Web Applications applications using Appium, TestNG, Cucumber and Selenium . Writing and executing highly optimized automated test scripts in languages like Java or Python. Integrating automated test into CI/CD pipelines using tools like Jenkins, Maven, Circle CI or Gitlab Proven work experience in Mobile Apps Testing for Android and iOS. Proven work experience in modern web-based applications testing . Strong knowledge of software QA methodologies, tools and processes. Proven work experience in API Testing(postman). Experience in writing clear, concise and comprehensive test plans and test cases. Hands-on experience with white box and black box testing. A team player and self-starter who will work side by side with the development team. Ability to multi-task, prioritise tasks and quickly adjust in a rapidly changing environment Perks and benefits: We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits: Above market family floater medical insurance coverage including both parents or parents-in-law Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
AliveCor , the creator of the smartphone ECG, seeks a Program Manager to join an early stage start-up that is changing the face of mobile health. As the Program Manager supporting the mobile and web-based development processes you will work across a variety of projects, helping to coordinate and prioritize the mobile and web-based development processes across our multiple user segments and geographies. We require this position to be hands-on, to participate in tasks such as managing and guiding the activities of functional and technical team members as needed, resolving project issues as they arise, reviewing deliverables for quality control and managing project documentation. Role and Responsibilities Own and lead the entire program lifecycle from inception to delivery for our mobile and web-based software projects. Help to define and then track and manage the project milestones, resources, and budget. Work with dev teams to analyse product requirements and drive proposing technical solutions. Work with dev teams to define, review & add valuable feedback for technical designs & solutions. Able to prioritise issues and work with team members to resolve and escalate issues when consensus cannot be established. Collaborate with cross functional stakeholders. Analyse and manage project risks. Track issues and project status and maintain up-to-date project plans. Schedule and facilitate a variety of project meetings, including status and review meetings for team members and project sponsors. Effectively communicate with cross functional stakeholders on project status, schedule baselines, schedule issues, project risks and major decisions. Maintain intense focus on delivering to all committed milestones and holds the project team accountable by holding weekly project status reviews. Build capability within the project team to accomplish the project goals and deliver the product to market on time. Must be flexible and creative in thinking to execute to a timeline when plans do not go as expected. Qualifications and Skills An experienced professional with minimum 7 years of experience , who can understand our business and technical needs and establish project direction, scope, timing and staffing that will enable us to deliver successful products. Previous technical program management or engineering management roles for technology-based projects and should be familiar with all aspects of these types of projects including various project management and systems development methodologies. B.E./B.Tech in Computer Science or a related field. Minimum 2 years of experience in technical program management or engineering management , preferably with medical device and hardware/technology products as well as consumer health products. Minimum 4 years of software design and development experience with web-based or mobile software with any front end or backend technologies Fair experience in the formal project management process, methods and tools; PM certifications are a plus. Ability to articulate and document objectives, progress and issues effectively to technical and nontechnical audiences. Ability to understand business requirements, as well as technical solutions. Have a solid understanding or willingness to learn FDA, ISO13485 quality system requirements for product and software development. Experience with agile development. Must have a strong flair to make decisions for the projects in general and in conflicting situations. Must have excellent planning and organization skills. Must have strong demonstrated teamwork skills. Ability to manage resources across different internal and cross-organizational groups to get things done. Exquisite attention to detail. Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Heart disease kills more people than anything else in the western world, including all cancers combined. Were on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, hundreds of thousands of users have taken more than 200-million heart health measurements and counting.. The Opportunity AliveCor India seeks a Senior Software Engineer, QA to join a start-up leading the digital health revolution. The role will focus on building automation scripts for our mobile, web apps, and backend APIs. The role is based out of AliveCor Indias Bangalore office. Role and Responsibilities Design, develop, and execute automated test scripts for mobile and web applications using tools such as Selenium, Appium, or similar frameworks. Maintain a balance of manual and automated testing efforts based on product risk, with a long-term focus on automation coverage and efficiency. Develop comprehensive and scalable test plans and automation strategies in collaboration with developers, product managers, and fellow QA engineers. These strategies will aim to minimize risk and guarantee product quality. Develop and maintain automated test cases and documentation to comply with regulatory and compliance standards. Champion quality and continuous improvement in engineering and product via test automation and code quality advocacy. Conduct root cause analysis of defects and assist teams in troubleshooting test failures. Automate functional, regression, integration, and end-to-end testing within CI/CD pipelines to facilitate rapid release cycles. Create scripts / utilize tools to conduct performance testing to analyse system behaviour under stress and load on the system Actively contribute a QA automation perspective during sprint planning, requirement reviews, and design discussions, ensuring early integration into the development lifecycle. Collaborate with cross-functional teams to regularly review and refine test plans and automated test coverage, ensuring alignment with business objectives and product quality goals. Qualifications and Skills B.E in Computer Science or a related discipline, or related practical experience. 6-8 years of relevant QA experience with minimum 4 years of automation experience. Designing, developing and maintaining test automation frameworks for mobile and Web Applications applications using Appium, TestNG, Cucumber and Selenium . Writing and executing highly optimized automated test scripts in languages like Java or Python. Integrating automated test into CI/CD pipelines using tools like Jenkins, Maven, Circle CI or Gitlab Proven work experience in Mobile Apps Testing for Android and iOS. Proven work experience in modern web-based applications testing . Strong knowledge of software QA methodologies, tools and processes. Proven work experience in API Testing(postman). Experience in writing clear, concise and comprehensive test plans and test cases. Hands-on experience with white box and black box testing. A team player and self-starter who will work side by side with the development team. Ability to multi-task, prioritise tasks and quickly adjust in a rapidly changing environment Perks and benefits: We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits: Above market family floater medical insurance coverage including both parents or parents-in-law Metro connectivity from office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful - and AliveCor delivers: every day, customers tell us that weve saved lives. Join us in our mission! The Opportunity AliveCor is looking for a Lead Generation and Sales Support Specialist to join our International Sales Team. The primary function of this role is to drive business growth by identifying and qualifying potential leads, and provide critical support to our direct and indirect sales channels by managing and responding to customer questionnaires and requests for information (RFIs). The ideal candidate will have strong communication skills, a proactive approach, experience with CRM tools and a strong understanding of the healthcare technology landscape, with a specific focus on hospital and remote patient monitoring systems. Job location - Bangalore Job Duties and Responsibilities: Research target markets, engage with prospective clients through outreach campaigns, and nurture initial contacts to create a robust pipeline for the sales team. You will work closely with sales and marketing to understand their lead requirements, ensure timely follow-ups, and contribute to achieving overall sales targets. Serve as the primary point of contact for all sales-related questionnaires, including RFIs, RFPs (Request for Proposals), and security/compliance assessments from prospective and existing hospital and remote patient monitoring customers Develop, maintain, and update a comprehensive library of standard responses for common questions related to product features, technical specifications, clinical applications, security protocols, data privacy (e.g., HIPAA), and regulatory compliance Cross-Functional Collaboration: Work closely with product management, engineering, clinical affairs, legal, and security teams to gather accurate and up-to-date information for complex inquiries Provide direct support to the sales team by assisting with the completion of questionnaires, ensuring all submissions are accurate, complete, and submitted within established deadlines Available to facilitate requests from the sales team, research issues, and create custom quotations/contract in SFDC Monitors new account set-ups in SFDC and facilitates set-up of new accounts as necessary Identify and implement process improvements to streamline the questionnaire response workflow, increase efficiency, and enhance the quality of our submissions. Maintain detailed records of all questionnaires, responses, and related communications in a CRM or a designated sales enablement platform Assist in training new sales team members on how to leverage the questionnaire response library and best practices for engaging with customer inquiries Provides support for special requests and projects as needed Qualifications & Skills: Bachelor's degree in a relevant field (e.g., Healthcare Administration, Business, Marketing, Life Sciences, or a related technical discipline) 3+ years of experience in a Lead generation and sales support, technical writing, or similar role, preferably within the healthcare technology, medical device, or life sciences industry Proven experience in Lead generation Proven experience in responding to and managing complex RFPs and questionnaire Strong understanding of hospital and remote patient monitoring technologies, including vital signs monitoring, EMR/EHR integration, telehealth platforms, and data analytics Familiarity with healthcare regulations and standards, such as HIPAA, FDA, and cybersecurity best practices Exceptional written and verbal communication skills with the ability to articulate technical concepts to both technical and non-technical audiences Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously Proficiency with CRM software (e.g., Salesforce) and Microsoft Office and G Suite Perks and benefits We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office Complimentary lunch is provided in the office A supportive, collaborative group of people who understand that success depends on the team
Job Title - Principal Architect Location - Bangalore At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 300 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that weve saved lives. Join us in our mission! The Opportunity: AliveCor is the most clinically validated personal ECG technology, trusted and recommended by leading cardiology practices in the United States and around the world. We value research, working in collaboration with hospitals and research groups, and supporting internal research in artificial intelligence and machine learning. The Principal Architect, with experience working with GoLang, Java, Docker/Kubernetes and AWS, will be an integral member of our engineering team, responsible for our platform architecture. Role and Responsibilities Architect and design solutions in collaboration with product and engineering leadership Hands-on software Engineer working in the following environment: Go , Java , Ruby on Rails, PostgreSQL, AWS, React, Javascript and iOS and Android mobile applications. Track record with integrating latest AI technologies (e.g. LLMs) to greatly enhance end to end customer experience. Responsible for developing industry-leading applications transforming the healthcare industry and consumers use. Work with our mobile and front-end teams to build new functionality in our consumer and clinician-facing applications. Create and maintain tools used by internal teams for customer service, monitoring, and R&D. Maintain and continuously improve our backend infrastructure to remedy technical limitations before they become an issue. Actively participate in development along with team members for as much as 50% of your time, creating modules & systems that can then be treated as a working reflection of best practices. Driving code reviews, design reviews, and architecture discussions. Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create You will be the primary owner of the architecture of your suite of products and will also be responsible for getting it reviewed, and making sure the system is built accordingly. Qualifications and Skills Excellent problem-solving skills for complex & large-scale problems. Technical Breadth - Exposure to a wide variety of problem spaces, technologies. Very strong System design skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction. Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large codebases. Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions. Deep understanding & experience of high-performance web-scale & real-time response systems with - Experience & expertise in a variety of large scale persistent systems including large databases. Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures - the Architects should have seen it all and ideally in multiple cycles. Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5+ years. Hands-on software engineer with 15+ years of relevant experience Strong experience working with Go and Java Strong knowledge of AWS & Kubernetes Knowledge or interest learning Ruby on Rails would be an added advantage Experience implementing Service Oriented Architecture or Microservices Product instincts, work with our product and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently Eagerness and willingness to learn new technologies Experience with build process automation and CI/CD (Gitlab, Travis) Perks and benefits We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents Metro connectivity from office Complimentary lunch is provided in the office A supportive, collaborative group of people who understand that success depends on the team
Why join AliveCor At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Were on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 200 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful - and AliveCor delivers: every day, customers tell us that we have saved lives. Join us in our mission! The Opportunity AliveCor is looking for a Lead Generation and Sales Support Specialist to join our International Sales Team. The primary function of this role is to drive business growth by identifying and qualifying potential leads, and provide critical support to our direct and indirect sales channels by managing and responding to customer questionnaires and requests for information (RFIs). The ideal candidate will have strong communication skills, a proactive approach, experience with CRM tools and a strong understanding of the healthcare technology landscape, with a specific focus on hospital and remote patient monitoring systems. Job location - Bangalore Role and Responsibilities: Research target markets, engage with prospective clients through outreach campaigns, and nurture initial contacts to create a robust pipeline for the sales team. You will work closely with sales and marketing to understand their lead requirements, ensure timely follow-ups, and contribute to achieving overall sales targets. Serve as the primary point of contact for all sales-related questionnaires, including RFIs, RFPs (Request for Proposals), and security/compliance assessments from prospective and existing hospital and remote patient monitoring customers Develop, maintain, and update a comprehensive library of standard responses for common questions related to product features, technical specifications, clinical applications, security protocols, data privacy (e.g., HIPAA), and regulatory compliance Cross-Functional Collaboration: Work closely with product management, engineering, clinical affairs, legal, and security teams to gather accurate and up-to-date information for complex inquiries Provide direct support to the sales team by assisting with the completion of questionnaires, ensuring all submissions are accurate, complete, and submitted within established deadlines Available to facilitate requests from the sales team, research issues, and create custom quotations/contract in SFDC Monitors new account set-ups in SFDC and facilitates set-up of new accounts as necessary Identify and implement process improvements to streamline the questionnaire response workflow, increase efficiency, and enhance the quality of our submissions. Maintain detailed records of all questionnaires, responses, and related communications in a CRM or a designated sales enablement platform Assist in training new sales team members on how to leverage the questionnaire response library and best practices for engaging with customer inquiries Provides support for special requests and projects as needed Qualifications & Skills: Bachelors degree in a relevant field (e.g., Healthcare Administration, Business, Marketing, Life Sciences, or a related technical discipline) 3+ years of experience in a Lead generation and sales support, technical writing, or similar role, preferably within the healthcare technology, medical device, or life sciences industry Proven experience in Lead generation Proven experience in responding to and managing complex RFPs and questionnaire Strong understanding of hospital and remote patient monitoring technologies, including vital signs monitoring, EMR/EHR integration, telehealth platforms, and data analytics Familiarity with healthcare regulations and standards, such as HIPAA, FDA, and cybersecurity best practices Exceptional written and verbal communication skills with the ability to articulate technical concepts to both technical and non-technical audiences Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously Proficiency with CRM software (e.g., Salesforce) and Microsoft Office and G Suite Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents or in law parents Metro connectivity from office Complimentary lunch is provided in the office A supportive, collaborative group of people who understand that success depends on the team
Job Title - Principal Architect Location - Bangalore At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Were on a mission to be the worlds heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 300 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that weve saved lives. Join us in our mission! The Opportunity: AliveCor is the most clinically validated personal ECG technology, trusted and recommended by leading cardiology practices in the United States and around the world. We value research, working in collaboration with hospitals and research groups, and supporting internal research in artificial intelligence and machine learning. The Principal Architect, with experience working with GoLang, Java, Docker/Kubernetes and AWS, will be an integral member of our engineering team, responsible for our platform architecture. Role and Responsibilities Architect and design solutions in collaboration with product and engineering leadership Hands-on software Engineer working in the following environment: Go , Java , Ruby on Rails, PostgreSQL, AWS, React, Javascript and iOS and Android mobile applications. Track record with integrating latest AI technologies (e.g. LLMs) to greatly enhance end to end customer experience. Responsible for developing industry-leading applications transforming the healthcare industry and consumers use. Work with our mobile and front-end teams to build new functionality in our consumer and clinician-facing applications. Create and maintain tools used by internal teams for customer service, monitoring, and R&D. Maintain and continuously improve our backend infrastructure to remedy technical limitations before they become an issue. Actively participate in development along with team members for as much as 50% of your time, creating modules & systems that can then be treated as a working reflection of best practices. Driving code reviews, design reviews, and architecture discussions. Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create You will be the primary owner of the architecture of your suite of products and will also be responsible for getting it reviewed, and making sure the system is built accordingly. Qualifications and Skills Excellent problem-solving skills for complex & large-scale problems. Technical Breadth - Exposure to a wide variety of problem spaces, technologies. Very strong System design skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction. Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large codebases. Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures. Awareness of pitfalls & use cases for a large variety of solutions. Deep understanding & experience of high-performance web-scale & real-time response systems with - Experience & expertise in a variety of large scale persistent systems including large databases. Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures - the Architects should have seen it all and ideally in multiple cycles. Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5+ years. Hands-on software engineer with 15+ years of relevant experience Strong experience working with Go and Java Strong knowledge of AWS & Kubernetes Knowledge or interest learning Ruby on Rails would be an added advantage Experience implementing Service Oriented Architecture or Microservices Product instincts, work with our product and design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch frequently Eagerness and willingness to learn new technologies Experience with build process automation and CI/CD (Gitlab, Travis) Perks and benefits We strive to make your life outside work as smooth as possible while youre at work, and we offer a long list of benefits to make that happen. Hybrid working model Flexible and generous vacation policy Maternity / Paternity Leave/ Adoption/ Commissioning leave Generous Medical Benefits Above market family floater medical insurance coverage including both parents Metro connectivity from office Complimentary lunch is provided in the office A supportive, collaborative group of people who understand that success depends on the team