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1.0 - 6.0 years

0 Lacs

Noida, Chennai, Bengaluru

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Role & responsibilities Preferred candidate profile Physically work on handling IT Asset inventory, IT Hardware, Application, and Workstation troubleshooting. Hands-on experience in MTR solutions, AV device handling, and basic troubleshooting Experience in Windows/ MAC OS & Good communication skills with the ability to converse comfortably with Senior Leaders (VIPs) To provide support for on-call escalations and do root cause analysis of the given issue. To independently resolve tickets within the agreed SLA of ticket volume and time. To adhere to quality standards, regulatory requirements, and company policies Work on value-adding activities such as Knowledge base update and management, Training freshers, coaching analysts Working knowledge of Service now tool. Exceptional time-management and multitasking abilities Bachelors degree in computer science or similar Prior 3+ years of experience in desktop support or related field. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.

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1.0 - 4.0 years

1 - 3 Lacs

Jhajjar

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Position Overview: We are seeking a Desktop Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 1+ year of technical support experience. Good communication skills. Interested candidates can share their CVs at this email: cahndanbala.jain@teamcomputers.com

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1.0 - 4.0 years

0 - 3 Lacs

Mumbai Suburban

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We are seeking a proactive and technically skilled IT Support Executive with 1-3 years of hands-on experience in managing desktops, laptops, network printers, basic networking, and CCTV systems. The ideal candidate will provide day-to-day technical support, troubleshoot hardware issues and ensure smooth IT operations- Manage and maintain desktops, laptops, and network printers. Provide technical support and resolve user issues in a timely manner. Troubleshoot hardware and software problems for Windows and Mac systems. Install and update computer software and operating systems. Handle system part replacement for desktops and laptops. Coordinate with vendors for hardware/software procurement and support. Maintain IT asset inventory and ensure asset management practices. Set up, install, and monitor CCTV security systems. Assist with basic network troubleshooting (LAN, WAN, WLAN). Use remote connection tools to support users when needed. Experience: 1-3 Years Desired Skills : 1-3 years of relevant experience in IT support or technical assistance. Proficiency in Windows and macOS operating systems. Familiarity with software applications and remote desktop tools. Strong problem-solving, communication, and interpersonal skills. Basic understanding of LAN, WAN, and WLAN networking concepts. Experience in CCTV installation and monitoring is a plus. Ability to multitask and prioritize tasks in a fast-paced environment. Interested candidates can send in their CVs to meghna.patil@kgkmail.com

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2.0 - 7.0 years

0 - 3 Lacs

Jaipur

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Good communication skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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2.0 - 6.0 years

0 - 3 Lacs

Patna

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Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Good communication skills. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

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0.0 - 3.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

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We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 9606557106 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

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3.0 - 8.0 years

2 - 3 Lacs

Mumbai

Work from Office

Provide support to end user desk (onsite). Assigned tickets should get attended as per timeline. Domain related issue. O365 (Teams, One Drive, Outlook Email Configuration. All client base Application support. Network Printer support. Responsibilities: Provide support to end user desk (onsite) Assigned tickets should get attended as per timeline Domain related issue O365 (Teams, One Drive, Outlook Email Configuration All client base Application support Network Printer support What we are looking for: Any Graduate Good Communication skill Learning attitude Ready to work in rotational shift Job Skills APPLY NOW " * " indicates required fields Current CTC? Expected CTC? Current Location Choose Job Location Preferred Location Preferred Location Notice Period? Linkedin Profile (URL) Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. REFER NOW Referred by: Applicant Details: Accepted file types: doc, docx, rtf, pdf, Max. file size: 2 MB. This field is for validation purposes and should be left unchanged. Get In touch Are you interested in working with us? This field is for validation purposes and should be left unchanged. Hot Links Reach Us 78, Ratnajyot Industrial Estate, Irla Lane, Vile Parle (W), Mumbai 400056. INDIA.

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1.0 - 3.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Branch Visits of assigned branches in the base location and nearby cities. Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration Required Candidate profile Designation: Desktop Support Engineer L2 Experience: 2+ Years Location:Bangalore Contact:snehapawar@peshr.com/7021769496

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1.0 - 3.0 years

0 - 2 Lacs

Bengaluru

Work from Office

Branch Visits of assigned branches in the base location and nearby cities. Troubleshooting for desktops, laptops, Lan, Switch, Passbook kiosk, Outlook and printers in terms of hardware and configuration Required Candidate profile Designation: Desktop Support Engineer L2 Experience: 2+ Years Location:Bangalore Contact:snehapawar@peshr.com/7021769496

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1.0 - 5.0 years

3 - 3 Lacs

Thane, Goregaon

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Role & responsibilities: 1)All activities related to Helpdesk. 2) Windows, Microsoft Outlook trouble shooting skills 3) Handling issues over phone 4) Support Desktops, Laptops, Printers & Scanners. 5) Monthly MIS report generation. 6) Issues related to Hardware & Software (Installations & Troubleshooting) 7) Issues related to Anti-virus, windows patches and Encryption Software 8) Knowledge on basic Network & VPN issues troubleshooting 9) Excellent written and verbal communication very important.

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0.0 - 5.0 years

3 - 4 Lacs

Chandigarh

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Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Customer Care Representative Experience: 0-3 Why to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for Customer care representative role (Technical process) for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: Excellent Interpersonal skills Strong problem-solving skills and attention to detail. Eagerness to learn and adapt to new technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers EDGE, Mozilla and Firefox Basic understanding of Operating systems (windows) All Rights Reserved With ALARIC VENTURES - Bestech Business Towers, Sector 66, S.A.S Nagar, Mohali, CHANDIGARH Education and/or Experience: Any Technical qualifications (BCA, Btech, B.Sc.-IT). 1-3 years of experience and Freshers can also apply. This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: Provide outstanding client service, responding promptly and professionally across communication channels. Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: Night shifts and Rotational shifts 5 Days working in a week Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs.

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0.0 - 1.0 years

2 - 3 Lacs

Mohali, Chandigarh

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Organization: Alaric Ventures Location: Bestech Towers (Sector 66-Mohali) Position: Associate System Administrator Experience: Fresher Why to Join ALARIC VENTURES • Known as career builders and paymasters. • Best and unbeatable benets for the employees. • Eective career and nancial progression system. • Most organic and friendly work environment. • Plethora of success and growth stories. Position Overview: We are looking for a highly motivated and enthusiastic Individual for an Associate System Administrator for our US clients infrastructure management. You will be responsible for configuration, maintenance and troubleshooting of computer systems, Networks and office365, Azure AD, Google drive, Printers and Antivirus. Being into Associate System administrator, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Required skills: • Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows) Education and/or Experience: • Any Technical qualifications (BCA, Btech, B.Sc.-IT). • Good to have AZ900/MSCA certification. • This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success. Client Service: • Provide outstanding client service, responding promptly and professionally across communication channels. • Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs. Shift timing and working hours: • Night shifts and Rotational shifts • 5 Days working in a week Benefits and compensation: • Group Health insurance and other benefits. • The Best working culture and opportunities for professional growth. • Learning opportunities in leading technologies • Compensation as per Market Standard • Training and development programs.

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0.0 - 3.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

Work from Office

We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364822002 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

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4.0 - 9.0 years

4 - 9 Lacs

Mumbai Suburban, Thane, Mumbai (All Areas)

Work from Office

Role & responsibilities Role: VIP Support Engineer Key Attributes: Year Of Experience: 2+ Location: Mumbai (Nariman Point, BKC) Strong Area: Windows, MAC, IOS Support, Software & Hardware Troubleshooting (Experience and Qualifications) - BE , ME / B.Tech, M.Tech / B Sc-IT, MSC IT/ BCA, MCA Strictly No BA, B Com, Diploma holders Preferred MCSA / M365:MDAA Job Accountabilities: Handson experience on IOS devices (Ipad, Iphone, Apple TV) Experience of supporting VIP Users (Company MD/CEO, Board of Directors) including their residence. Experience of supporting Meeting Rooms and Board Room and knowledge of Audio Video Setups Advance knowledge on Windows OS or MAC OS. Ready to work on rotational shifts, Weekends, Public Holidays Candidate should be willing to provide Support at VIP residency Provide technical L1, L2 & L3 hardware and software support for end users from support staff to top executive management. Provide on-call support as required. Handling the VIP and escalation calls. Interacting with senior users to understand the requirements. Analysing and monitoring the day to day calls and guiding the junior team members accordingly. Train and assist with End User training on all systems. Perform direct hands-on problem resolution and escalation management for end-user troubles, application service interruptions and issues. Maintaining and achieving the agreed SLA & SBDs and drive the team for same. Maintain trouble ticketing and defect tracking systems, and provide procedures and impose process structure, methods, discipline and standards. Create and maintain IT documentation relating to the Service Desk function (like a best practice) Make continual improvements to procedures and documentation Additional responsibilities as requested by the IT Manager

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1.0 - 4.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hiring Now: Technical Support Associate Microsoft Process Work Mode: Work from Office Shift: US Rotational Shifts Joiners: Immediate Joiners Preferred Job Description: We are hiring Technical Support Associates for a leading Microsoft Voice Support process . The role involves assisting international customers with troubleshooting issues related to Microsoft products, including O365 and related services. Eligibility Criteria: Minimum 1 year of experience in technical voice support (OR) Customer support experience with strong technical troubleshooting skills Excellent verbal communication skills Strong knowledge of Microsoft tools/products , especially Office 365 Willingness to work in US rotational shifts Immediate joiners only Key Responsibilities: Handle inbound technical support calls from international customers Troubleshoot and resolve issues related to Microsoft Office 365, Outlook, Teams, Windows OS , etc. Guide customers step-by-step through technical fixes Document all interactions in the CRM system Escalate unresolved issues to appropriate teams following standard procedures Maintain high customer satisfaction and follow quality standards Call and Book Your Interview Slot Now! Contact: 7829336202 / 7829336034 / 9380300644

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1.0 - 3.0 years

0 - 2 Lacs

Kochi

Work from Office

Good Communication Skills Should Have Experience on Ticketing Tool , SLA, SCCM, DL, APIPA, AD

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Job Summary: We are seeking a proactive and detail-oriented System Administrator with a strong focus on end-user support. The ideal candidate will have proven experience troubleshooting Windows 10/11, supporting Microsoft Office applications, and handling basic network support issues. This role will be responsible for ensuring smooth daily operations of IT systems across laptops, desktops, and peripheral devices. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, printers, and other hardware. Troubleshoot and resolve issues related to Windows 10/11 OS and Microsoft Office 365 applications. Perform system updates, software installations, and patch management. Set up and configure new hardware and software for users. Support remote users with VPN, remote desktop tools, and connectivity issues. Handle basic network tasks such as IP configuration, printer sharing, and Wi-Fi troubleshooting. Maintain asset inventory and documentation for IT equipment. Ensure data security and compliance with IT policies. Collaborate with other IT team members to resolve complex incidents and improve system reliability. Requirements: Proven experience as a system administrator or IT support technician. Strong knowledge of Windows 10/11, Microsoft Office 365 Suite. Familiarity with Active Directory, Group Policy, and user account management. Basic understanding of networking (TCP/IP, DNS, DHCP, VPN). Ability to diagnose and resolve hardware/software issues quickly and effectively. Excellent communication and customer service skills. [Optional] Certifications like CompTIA A+, Microsoft MCP, or similar are a plus.

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0.0 years

1 - 4 Lacs

Bengaluru

Work from Office

HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support For More Details Call : HR smitha @ 9880964847 (Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 3.5LPA-4.2 LPA Graduate Freshers Location-Bellandur eco space / Whitefield Shifts-Day Rotational shift HINDI MANDATE For More Details Call : HR smitha @ 9880964847 (Call or whatsapp )

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0.0 - 3.0 years

3 - 3 Lacs

Bangalore/ Bengaluru

Work from Office

We are Hiring for Technical support process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364822002 / 9606553812 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

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1.0 - 6.0 years

5 - 8 Lacs

Pune

Work from Office

Looking for immediate joiners, Technical Support Engineer, Pune (AD, Server, Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. *Excellent English Communication mandate* Salary : Upto 8LPA Interested, plz call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

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1.0 - 5.0 years

3 - 5 Lacs

Chennai

Work from Office

Openings for L1 -Service Desk Engineer Experience : 1 - 5 years Shift Timing: Rotational Location: Ambattur Estate, Chennai Graduation : Diploma/BE/B.Tech in ECE/EEE/CSE/AI - DS/IT **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Interested candidates can share their resumes to nandhinik.outsource@accesshealthcare.com Note: - Please share the above requirement with your friends and share the references.

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0.0 - 5.0 years

3 - 3 Lacs

Kolkata

Work from Office

Freshers & Experienced Must have excellent communication skills. Must be flexible with 24*7 Shifts / Work from Office ONLY CTC : Upto 28k To schedule an interview ring 6364907001 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;6364907001

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2.0 - 3.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Desktop Support Engineer

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1.0 - 3.0 years

0 - 3 Lacs

Hyderabad

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Desktop – Basic knowledge of troubleshooting Outlook – installation, should be aware of what is outlook. Networking – Basic knowledge Printer – installation Should identify desktop & laptop parts. Exp candidate prefer. Education : Graduate

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3.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Life on the team Computacenter has an international presence, so if your role involves global projects or support, you may have the chance to collaborate with colleagues and clients from different countries. Workloads and work hours can vary depending on project demands and client needs. At Computacenter we often emphasize work-life balance. Computacenter is involved in cutting-edge IT solutions, so you may have opportunities to work on innovative projects that leverage the latest technologies. The IT landscape is constantly evolving, so you'll need to stay updated on new technologies, software, and best practices to effectively support users. Overall, life in Computacenter can be rewarding as you play a crucial role in helping users and maintaining the functionality of an organization's IT systems. It can also be challenging at times, but it offers opportunities for growth and the satisfaction of solving technical problems and assisting users. What youll do: The L2 Desktop Support Technician is responsible for providing second-level technical support to end-users, ensuring efficient and effective resolution of IT-related issues. This role involves troubleshooting hardware and software problems, managing IT assets, and collaborating with the IT team to maintain a stable and secure computing environment. What youll need Technical Support: Provide second-level support to end-users, addressing IT-related issues via various channels (phone, email, in-person). Diagnose and resolve hardware, software, and network problems promptly and accurately. Escalate complex issues to higher-level support or specialized teams when necessary. Hardware and Software Troubleshooting: Install, configure, and maintain desktops, laptops, peripherals, and software applications. Troubleshoot and repair hardware and software issues, ensuring minimal downtime for end-users. Asset Management: Maintain accurate records of IT assets, including inventory, warranties, and configurations. Assist with hardware and software procurement and disposal processes. User Training and Documentation: Provide training and guidance to end-users on common IT tasks and best practices. Create and maintain user-friendly documentation and knowledge base articles. Security and Compliance: Ensure that IT security policies and procedures are followed. Participate in security awareness initiatives and help implement security updates and patches. Collaboration: Work closely with the IT team to resolve issues, deploy updates, and implement IT projects. Collaborate with third-party vendors and service providers as needed. Experience & Education: 3+ Years experience in desktop support or a related role, preferably in a corporate environment. Bachelor's degree in a relevant field or equivalent work experience or relevant technical certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician). Skills: Strong knowledge of desktop operating systems (e.g., Windows, macOS) and software applications. Familiarity with hardware troubleshooting and repair. Excellent problem-solving and analytical skills, Strong communication and interpersonal skills. Ability to work collaboratively in a team with 24/7 work environment. Languages: Proficient in English

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