Lab Network Coordinator – Data & Operations

Location

Company

Department

Reports to:

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Job Summary:

We are seeking a proactive and detail-oriented individual with strong Excel skills, a good understanding of laboratory diagnostic tests, and the ability to coordinate with partner labs for onboarding and integration with our systems. The candidate will play a key role in managing lab listings, communicating with labs for partnerships, and ensuring smooth onboarding processes.

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Key Responsibilities:

·       Maintain and update lab test catalogues using Excel, including mapping of test codes, prices, and turnaround times.

·       Validate and verify lab test names, profiles, panels, and packages from partner labs.

·       Perform regular audits of lab data to ensure consistency and accuracy.

·       Coordinate and communicate with new and existing lab partners to collect test details, rate cards, and required documentation.

·       Conduct follow-ups via calls and emails to ensure timely onboarding and data sharing by labs.

·       Train labs on our platform processes and provide support for any system-related queries.

·       Liaise with internal product and tech teams to ensure smooth lab integration.

·       Escalate issues related to data mismatches, delays, or non-cooperation to the reporting manager.

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Key Skills Required:

·       Advanced MS Excel skills – VLOOKUP, Pivot Tables, Data Cleaning, Formatting, etc.

·       Basic understanding of pathology and diagnostic lab tests (CBC, LFT, Thyroid, etc.)

·       Experience in B2B coordination or working with diagnostic labs is a plus.

·       Strong communication and follow-up skills (telephonic and email).

·       Good analytical and documentation ability.

·       Ability to multitask and handle lab onboarding pipelines.

·       Proficiency in English and Hindi (spoken and written).

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Qualification

·       Bachelor’s degree in Life Sciences / Biotechnology / BSc / BBA /BMLT/ any related field

·       Minimum 1-3 years of experience in a healthcare, diagnostics, or lab aggregator company

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Salary

Working Days