Company Description Flebo.in enables individuals to select from a range of health tests and packages, choose from over 100 trusted lab partners, compare lab prices and ratings, and monitor past results through health trend graphs. Our platform makes healthy living accessible and convenient through online and phone services, ensuring healthcare is just a click or a call away. Role Description This is a full-time on-site role for a Customer Care & Call Center Sales Executive located in Gurgaon. The role involves handling customer inquiries, providing information about health tests and packages, assisting with the selection of lab partners, and facilitating bookings. The executive will also be responsible for upselling and cross-selling services, managing customer relationships, and ensuring customer satisfaction. Qualifications Customer Service and Relationship Management skills Sales, Upselling, and Cross-selling skills Effective Communication and Interpersonal skills Problem-solving and Conflict Resolution skills Strong organizational skills and attention to detail Ability to work on-site in Gurgaon Proficiency in using call center software and CRM systems is a plus Previous experience in a similar role in the healthcare industry is preferred Bachelor's degree or equivalent in Business, Marketing, Healthcare, or related field
Location : Gurgaon Company : Flebo.in Private Limited. Department : Operations / Lab Network Management Reports to: Lab Network Operations Manager ⸻ Job Summary: We are seeking a proactive and detail-oriented individual with strong Excel skills, a good understanding of laboratory diagnostic tests, and the ability to coordinate with partner labs for onboarding and integration with our systems. The candidate will play a key role in managing lab listings, communicating with labs for partnerships, and ensuring smooth onboarding processes. ⸻ Key Responsibilities: · Maintain and update lab test catalogues using Excel, including mapping of test codes, prices, and turnaround times. · Validate and verify lab test names, profiles, panels, and packages from partner labs. · Perform regular audits of lab data to ensure consistency and accuracy. · Coordinate and communicate with new and existing lab partners to collect test details, rate cards, and required documentation. · Conduct follow-ups via calls and emails to ensure timely onboarding and data sharing by labs. · Train labs on our platform processes and provide support for any system-related queries. · Liaise with internal product and tech teams to ensure smooth lab integration. · Escalate issues related to data mismatches, delays, or non-cooperation to the reporting manager. ⸻ Key Skills Required: · Advanced MS Excel skills – VLOOKUP, Pivot Tables, Data Cleaning, Formatting, etc. · Basic understanding of pathology and diagnostic lab tests (CBC, LFT, Thyroid, etc.) · Experience in B2B coordination or working with diagnostic labs is a plus. · Strong communication and follow-up skills (telephonic and email). · Good analytical and documentation ability. · Ability to multitask and handle lab onboarding pipelines. · Proficiency in English and Hindi (spoken and written). ⸻ Qualification : · Bachelor’s degree in Life Sciences / Biotechnology / BSc / BBA /BMLT/ any related field · Minimum 1-3 years of experience in a healthcare, diagnostics, or lab aggregator company ⸻ Salary : 25K-30K Working Days : 6 Days a Week.
Job Summary: You will be responsible for managing lab listings, coordinating with partner labs for onboarding and integration with our systems, and communicating with labs for partnerships. Your role will involve maintaining and updating lab test catalogues, validating lab test details, conducting regular audits of lab data, and ensuring smooth onboarding processes. Key Responsibilities: - Maintain and update lab test catalogues using Excel, including mapping of test codes, prices, and turnaround times. - Validate and verify lab test names, profiles, panels, and packages from partner labs. - Perform regular audits of lab data to ensure consistency and accuracy. - Coordinate and communicate with new and existing lab partners to collect test details, rate cards, and required documentation. - Conduct follow-ups via calls and emails to ensure timely onboarding and data sharing by labs. - Train labs on platform processes and provide support for system-related queries. - Liaise with internal product and tech teams to ensure smooth lab integration. - Escalate issues related to data mismatches, delays, or non-cooperation to the reporting manager. Key Skills Required: - Advanced MS Excel skills including VLOOKUP, Pivot Tables, Data Cleaning, Formatting, etc. - Basic understanding of pathology and diagnostic lab tests (CBC, LFT, Thyroid, etc.). - Experience in B2B coordination or working with diagnostic labs is a plus. - Strong communication and follow-up skills (telephonic and email). - Good analytical and documentation ability. - Ability to multitask and handle lab onboarding pipelines. - Proficiency in English and Hindi (spoken and written). Qualification: - Bachelor's degree in Life Sciences / Biotechnology / BSc / BBA / BMLT/ any related field. - Minimum 1-3 years of experience in a healthcare, diagnostics, or lab aggregator company. Salary: - 25K-30K Working Days: - 6 Days a Week.,
As a Lab Network Executive at Flebo.in, your role involves reconciling lab network data with the Flebo system, enrolling and updating lab-related data in the Flebo platform, maintaining Excel-based reports, trackers, and reconciliation sheets, coordinating with lab partners and internal teams, and ensuring accurate and timely reporting. Key Responsibilities: - Reconcile lab network data with Flebo system - Enroll and update lab-related data in Flebo platform - Maintain Excel-based reports, trackers & reconciliation sheets - Coordinate with lab partners & internal teams - Ensure accurate and timely reporting Qualifications Required: - Strong command of MS Excel (VLOOKUP, Pivot, Advanced Formulas) - Experience in data reconciliation & large dataset handling - Detail-oriented with good communication skills - Graduates (B.Com/BBA/B.Sc/BCA preferred) - 1-2 years experience OR freshers with excellent Excel skills - Immediate joiners preferred! If interested in this opportunity, please share your resume at shubham.shukla@flebo.in.,
Role Overview: As a Lab Listings Manager, your primary responsibility will be to manage lab listings, coordinate with partner labs for onboarding and integration with the company's systems, and communicate effectively with labs for forming partnerships. You will play a crucial role in maintaining and updating lab test catalogues, validating lab test details, conducting regular audits of lab data, and ensuring smooth onboarding processes. Key Responsibilities: - Maintain and update lab test catalogues using Excel, which includes mapping of test codes, prices, and turnaround times. - Validate and verify lab test names, profiles, panels, and packages from partner labs. - Perform regular audits of lab data to ensure consistency and accuracy. - Coordinate and communicate with new and existing lab partners to collect test details, rate cards, and required documentation. - Conduct follow-ups via calls and emails to ensure timely onboarding and data sharing by labs. - Train labs on platform processes and provide support for system-related queries. - Liaise with internal product and tech teams to ensure smooth lab integration. - Escalate issues related to data mismatches, delays, or non-cooperation to the reporting manager. Key Skills Required: - Advanced MS Excel skills including VLOOKUP, Pivot Tables, Data Cleaning, Formatting, etc. - Basic understanding of pathology and diagnostic lab tests (CBC, LFT, Thyroid, etc.). - Experience in B2B coordination or working with diagnostic labs is a plus. - Strong communication and follow-up skills (telephonic and email). - Good analytical and documentation ability. - Ability to multitask and handle lab onboarding pipelines. - Proficiency in English and Hindi (spoken and written). Qualifications Required: - Bachelor's degree in Life Sciences / Biotechnology / BSc / BBA / BMLT/ any related field. - Minimum 1-3 years of experience in a healthcare, diagnostics, or lab aggregator company. Please note that salary for this position is in the range of 25K-30K and the working schedule comprises 6 days a week.,