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L2 Support OCP Support & Platform Engineering

3 - 6 years

0 Lacs

Gurgaon Haryana India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

support engineering openshift stability power monitoring maintenance reliability resolve service configuration yaml helm kustomize checks devops development deployment management automate network security logging elasticsearch kibana planning patching troubleshooting automation technology auto payroll model

Work Mode

On-site

Job Type

Full Time

Job Description

Call for motivated professionals to join our OpenShift Container Platform (OCP) Operations Team as first-level support. This team is essential to maintaining the stability and performance of OpenShift clusters that power key business systems. As part of a tiered support structure (L1, L2, L3), the role is focused on day-to-day operational tasks, continuous monitoring, initial incident handling, and supporting ongoing maintenance activities.Your work will directly impact the reliability of containerized services that are critical to enterprise functions, ensuring a secure, scalable, and highly available platform.

Responsibilities

  • Diagnose and Resolve Platform Issues: Troubleshoot problems affecting workloads, Persistent Volume Claims (PVCs), ingress traffic, service endpoints, and image registries to ensure smooth operations.
  • Apply Configuration Updates: Use tools like YAML, Helm, or Kustomize to implement changes across the platform in a consistent and reliable manner.
  • Cluster Maintenance and Upgrades: Handle the upkeep of Operators, carry out OpenShift cluster upgrades, and perform post-update checks to confirm platform stability.
  • Support CI/CD and DevOps Teams: Collaborate closely with development teams to identify and fix issues in build and deployment pipelines.
  • Namespace and Access Management: Oversee and automate tasks like namespace creation, access control (RBAC), and applying network security rules (NetworkPolicies).
  • Monitor System Health: Manage logging, monitoring, and alert systems such as Prometheus, EFK (Elasticsearch, Fluentd, Kibana), and Grafana to proactively identify issues.
  • Plan and Participate in Maintenance Cycles: Contribute to change request (CR) planning, patching schedules, and coordinate downtime and recovery procedures when needed.

No. of Resources:

5

Role Focus: Advanced Troubleshooting, Change Management, Automation

Technology:

IT

Job Type:

Contractual (12 Months and Auto renewal for good performer)

Job Location:

Gurgaon

Work Mode:

Onsite

Experience:

3 to 6 Years

Work Shift:

24x7 Rotational Coverage On-call Support

Payroll Model:

Third Party Payroll

Salary:

Competitive

Relocation Expense:

No

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