1201 L1 Support Jobs - Page 12

Dear Candidate, Hope you are doing good ! IMS Nucleii Job Title: Helpdesk Support L1/L2 Location: Makarba, Ahmedabad (on-site) Working Days: 5 Days Employment Type: Full-time Skills & Experience: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgra...

Location: Gurgaon / Noida (Work From Office) Work Days: 5 days a week (Sat-Sun fixed off) Timings: Day / Night Shift (as per client requirement) Salary: Best in Industry + Incentives

Job Location : Sarjapur Road , Bangalore Shifts : 24*7 Mode : Work from office ** Looking for immediate Joiners ** -------------------------------------------------------------------------------------------------------------------------------------- Role 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the...

Our Client is a Large IT MNC Experience 0 to 3 years Any Fresher BCA/BSc/MCA/BE/ Btech or any Diploma graduates 10+2+3 with upto 3 years of experience Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical ...

Technical support to clients through calls, mail and remote session for troubleshooting email and messaging related issues. Outlook configuration IMAP SMTP POP3. Office 365 issue resolving Required Candidate profile Good communication skills. desktop support engineer who are working on ticketing tools.

Service Desk-Semi Voice Fresher:Any Technical grad fresher can apply Exp: Any Grad with min 1 yr exp in Technical Support Skills: Windows OS/Outlook troubleshooting CTC-2.2 to 5.5 LPA WFO-24*7 Shifts 5 Days Working Contact- 8890492756/9358484381

Hiring L1 Support Engineers (Freshers) to provide first-level IT support. Troubleshoot basic hardware/software issues Escalate tickets & ensure smooth end-user assistance Required Candidate profile Any Graduate/Diploma in IT/CS with basic OS, hardware & networking knowledge. Strong communication, problem-solving skills Only Male Graduates (2017 - 2024) are eligible to apply.

Role- Technical support engineer Min 1 Yr Exp Into Technical Support Int. Voice Any Graduate CTC- Up to 5.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Simentha: 7734916684 HR Dipali : 9828218897

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support CTC-Upto 5.5 LPA + Variables WFO-5 days working Night Shifts Location- Bangalore/Pune/Hyderabad Immediate Joiner Contact- Riyanshi -95210 17693 Jyoti -99828 33693

We are Hiring Role:Technical support Looking for Candidates with international Technical Support experience and hands-on expertise in Outlook configuration, Office 365, and Windows support. Immediate joiners only Contact HR Tejashwini 8147784012

Responsibility Provide first-level support for Genesys products, addressing technical issues raised by customers and internal teams. Monitor and resolve incidents using ticketing systems, ensuring timely updates and communication with stakeholders. Perform basic troubleshooting of Genesys applications, including configuration and performance issues. Assist in the configuration, customization, and optimization of Genesys applications based on client requirements. Maintain and update technical documentation, including knowledge base articles and user manuals. Work closely with support teams to escalate complex issues and assist in problem resolution. Communicate effectively with customers to u...

Requirements: Must have worked in L1/L2 Production Support Team and on Senior/Lead role with 2+ Years of experience. Strong SQL skills like writing SQL queries & doing Data Analysis. Preferably experience in DB2 & Postgres Databases Must have worked in Banking/Finance domain & Good knowledge of financial terminology & transactions. For Production issues and incidents - record activities, analyze, find root cause & coordinate with other IT and business team. Required to response service requests within agreed time limits. Good interpersonal and communication skills Maintain knowledge base/troubleshooting documentation, SOPs.

Looking for Support engineer

Hiring International Technical Voice Support Executive Location: Gurgaon SP Info City CTC - 3LPA for Fresher Upto 4.18 For Experience Call/WhatsApp - 9147047908 9147047909 9073639536 Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Available Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: E...

\ Greetings from iOPEX!!! We are hiring candidates for International Technical Voice Support . (Healthcare, Desktop Support, Network Engineer & AR Calling experience will not be considered. Kindly Ignore! ) Job Criteria: Immediate joiners required should be available to join within 1 to 2 weeks. Excellent verbal communication skills in English. Must Have Minimum 6 months of experience in an International Technical Voice Process (Healthcare, Desktop Support & AR Calling experience will not be considered). Ability to handle real-time voice calls effectively. Any UG qualification, HSC, or Diploma. Immediate joiners preferred (within 15-20 days). Must have proper relieving documents from the las...

About ProcDNA: ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 350+ across 8 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. At ProcDNA, innovation isn't just encouraged; it's ingrained in our DNA. Ready to join our epic growth journey? Role & responsibilities: Provide Level 1 technical support to end users via in-person, phone, or remote sessions. Troubleshoot and resolve issues related to des...

Requirements for App Support Engineer: Have minimum 3+ experience is providing product support for frontend applications Must know on the support process for production operations Worked as L2/ L3 engineer primary operation being L2 Good knowledge of SQL as L2 engineer, he/she will use SQL as a tool to debug production issues Knowledge on insurance is good to have but not must

Experience: 2 to 8 Years Positions Open: 10 Location: Kochi, Kerala Provide expert-level technical support to resolve complex hardware, software, and network issues escalated from L1 and L2 teams. Perform in-depth troubleshooting and root cause analysis to identify the underlying causes of critical incidents. Develop and implement permanent solutions, including patches, workarounds, and configuration changes. Collaborate with development teams, vendors, and other IT departments to resolve issues and implement solutions. Manage and maintain critical IT infrastructure and applications to ensure stability and reliability. Monitor system performance, identify potential issues proactively, and im...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR HR Ayushi- 86022 79217 **NO PLACEMENT CHARGES** Warm Regards, Eshu yadav HR TEAM KVC CONSULTANTS LTD.

Any Graduate with Minimum of 1 year exp in technical support Location :- Pune Salary :- 3 LPA - 7 LPA Candidates must have exp with voice process For more Info Call or WhatsApp Simran @ 9604925913 Required Candidate profile Any Graduate with Minimum of 1 year exp in technical support Excellent communication skills Immediate Joiners Perks and benefits Cab Faclities Performance Based Inc

Greetings from KVC CONSULTANTS LTD!! Job description: --- We Are Hiring For International Service Desk Role for Leading IT Company IN HYDERABAD BANGLORE PUNE (Immediate Joining) SALARY STRUCTURE :--- Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promp...

Role Application Support Engineer Exp 2 to 5 yrs Location Mumbai (Thane) Shift- Rotational - 9 am to 6 pm OR 12pm to 9 pm . (No transportation provided) Working Days - 6 days (Monday to Saturday) Primary Skill Set - We need L1 support folks who have supported Dotnet based applications, who can troubleshoot issues . General Insurance Experience is highly preferred Application Support Engineer Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Troubleshoot and rectify application issue...

Hiring for international voice process technical support , service desk role Any graduate with min 1 year of exp in tech support Salary is upto 5LPA 5 Days working 2 Rotational weekoff For more info call/ what's app Tanisha 8149425791 Required Candidate profile Looking for immediate joiners Excellent communication skills is mandatory Any graduate with 1 year of relevant experience Perks and benefits Two way cab facility Performance based incentives

Key Responsibilities Provide end-user support for desktops, laptops, operating systems, and business applications. Act as a single point of contact for incidents, requests, and service follow-ups. Identify, evaluate, and coordinate with vendors for on-call/backup engineer support across PAN India. Negotiate service rates with vendors to ensure cost-effective solutions within defined budgets. Perform end-to-end follow-up on incidents until closure, ensuring SLA compliance. Support users with Windows OS, Hardware, MS Outlook, VPN, and network connectivity issues. Ensure adherence to IT processes, security guidelines, and documentation standards. Required Skills & Qualifications Any Graduate (T...

Job description Hiring for - Service Desk (Technical Support || International Blended) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software. Should be Aware of PC/Laptop troubleshooting Both Hardware & Software. - Knowledge of networking and support, VPN, Active Directory. Qualifications : Experience with Min 6months-5 yrs of exp into technical support for international voi...