863 L1 Support Jobs - Page 10

Org: AXA GBS Role: AS400 Application Development & Support Experience: 2 to 8 Years Location: Bangalore (Manyata Tech Park) & Pune (GERA Commerzone, Kharadi) Work Mode: hybrid (2 days office+ 3 days WFH) Shift Timings: Rotational Shift 24/7 Key Responsibilities: First point of contact: Receiving initial customer (Business Users) inquiries via ticketing system/email/MS Teams. If required, need to go on call and help them via screen sharing. Providing 24/7 end to end support applications. Identifying and resolving common issues using established procedures and knowledge base articles (SOP). Determining when to escalate complex issues to L2 or other higher tier support teams. Performing simple ...

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) --- PUNE - HINJWADI & HYDERABAD SALARY FOR FRESHERS -- Rs 2.77 LPA Salary : Rs 4.20 LPA FOR 1 YEARS PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attemp...

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1 & L2 -Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr exprience is must US Shift timing Both way cab provided 5 days working 2 days rotational week off Immediate joining preferred Pls call Hemant 9715166618 for more info Thanks, Hemant 9715166618

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 an...

Min 1 Yr Exp Into Technical Support International Voice Must have - Voice exp Any Graduate CTC - Up to 4 LPA Fixed 24*7 US Rotational Night Shift 5 Days Working 2 Days Rotational Off Interview mode - Virtual Contact - 9636487945 - Poshika Required Candidate profile Exp Considered After Graduation Only Perks and benefits NIGHT ALLOWANCES INCENTIVES BOTH WAY CAB'S

Role & responsibilities .Net & Java Application Support & Deployment Smooth running of the Applications in Production Environment Communicating to the Back office Users internally and Branch and Franchise Support SLA Timely response to the customers & Management Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Change & Incident & Problem Management related to their application domain Coordinate with Development team for L3 issue Preferred candidate profile Candidate with BSC IT / MCA/ MSC IT/ BE IT qualification ...

Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver highquality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand arc...

Role & responsibilities • Excellent written, verbal, listening, analytical and logical skills. • Easily grasp and communicate complex ideas. • Excellent problem solving skills. • Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 • Knowledge of computer Hardware and Software troubleshooting. • Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac • Knowledge of Network and Internet troubleshooting • Knowledge of PDA (mobile devices) Setup & troubleshooting • Knowledge of Active Directories Preferred candidate profile Location Hyderabad Contract to hire

About Organization: eClerx is hiring a Product Data Management Analyst who will work within our Product Data Management team to help our customers enhance online product data quality for Electrical, Mechanical & Electronics products. It will also involve creating technical specifications and product descriptions for online presentation. The candidate will also be working on consultancy projects on redesigning e-commerce customers website taxonomy and navigation. Company website link: www.eclerx.com Job Roles & Responsbilities: Ticket Management: Create, update, and track support tickets in Salesforce. Ensure all ticket details are accurately logged and updated in the system. Monitor ticket s...

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Configure Outlook email clients, install and configure Windows operating systems, and perform OS installations as needed. Perform remote support using ticketing tools to resolve technical issues efficiently. Troubleshoot LAN setup, network connectivity, and hardware problems on desktops. Install software applications as required by users.

Location: Kolkata Only Shift Timing: 24/7 Rotational Experience: 3 months to 2 years Job Summary We are seeking a Systems Engineer with 0 to 4 years of experience to join our team. The ideal candidate will have expertise in Service Desk MS Excel and Service Desk - UAM. A background in Telecom is a plus. This role requires working from the office during night shifts. Proficiency in English is essential for effective communication. Responsibilities Provide technical support and assistance to users via the service desk ensuring timely resolution of issues. Utilize MS Excel to analyze data and generate reports that support decision-making processes. Manage user access and permissions through Ser...

Role: Process specialist Minimum 1 yr expr into Technical chat process Must expr into Microsoft and windows Dual chat experience must Location: Hyderabad Rotational shift Immediate joiners preferrable virtual mode of interview Thanks 7200217280

Based within the Payment Gateway Services Division space you will provide 1st and 2nd level technical support to our internal and external customers Technical and general support is provided to customers following phone or email requests from both internal and external customers You will need to bring with you to this role your drive to learn and develop as well as demonstrate effective communication skills in both written and verbal forms May have to work in a rotating shift, primarily covering Asia Business hour starting as early as 7 am IST. Should be flexible working in a hybrid work environment which requires to be working from office certain days a week. Manage the administration of me...

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Support Role Voice Process Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title: Technical Support Voice Process. Work Location: Ambattur Chennai (Ambit IT Park) Experience: Minimum 1 Year of Experience into Technical Voice Support. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1. Assisting the US customers through Calls.2.Should be capable of handling multiple Calls.3.Should be hands on Experience in handling Us calls and technical issues 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excelle...

Dear Candidate, Greetings from Movate technologies formerly known as CSS Corp! Technical Support Role Voice Process Ambattur Movate Ambit IT Park Please find below Job Description for your reference Job Title: Technical Support Voice Process. Work Location: Ambattur Chennai (Ambit IT Park) Experience: Minimum 1 Year of Experience into Technical Voice Support. Education Qualification. Any bachelors degree. Roles and Responsibilities: 1.Assisting the US customers through Calls. 2.Should be capable of handling multiple Calls. 3.Should be hands on Experience in handling Us calls and technical issues 4.Must be flexible to work in rotational night shift. Required Skills & Desired Skills : 1.Excell...

Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams via calls Manage DNS, DHCP, and server-side configurations Whatsapp Radhika on 9891663444 for more info Required Candidate profile Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams Manage DNS, DHCP, and server-side configurations Whatsapp Radhika on 9891663444

Role & responsibilities -Hands on experience in production support for CAS / LOS in Home Loan / Mortgage loan Domain; preferably FinnOne NEO. -L1 Production support experience to handle user queries. -Good analytical skill to perform first level analysis, provide solution to user and if required raise issue to vendor with detailed analysis. -Minimum understanding of Oracle is expected to write basic queries and fetch required data from system.

We are looking for a dedicated IT Support Executive to join Vecura. The role involves providing technical assistance, troubleshooting hardware/software issues, and ensuring smooth functioning of IT systems across the organization. Key Responsibilities: Install, configure, and maintain computer systems, networks, and software. Provide technical support to staff via phone, email, or in-person. Troubleshoot system, network, and connectivity issues. Ensure data security, backups, and regular system updates. Coordinate with external vendors for IT-related services and repairs. Requirements: Bachelors degree/diploma in IT, Computer Science, or related field. Knowledge of Windows, MS Office, and ne...

About Company Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domai...

About Company Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domai...

About Company Incedo is a US-based consulting, data science and technology services firm with over 2,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domai...

TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS LOC - GURGAON, PUNE and BANGALURU GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND WFO, 5 DAYS WORKING, 24*7 SHIFT CAB+ INCENTIVES IMMEDIATE JOINERS ONLY (0-7 DAYS) KAJAL - 8860800235 Required Candidate profile Cloud | 0365 | SCCM | SCCIM | ODSP | AVD | RDS | FSMO Provide Level 2/3 technical support across users and teams Ensure secure and smooth operations Manage DNS, DHCP, and server-side configurations

Role & responsibilities Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and ...

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL PROCESS KAJAL - 886080235 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME SAL- MAX UPTO 58000 INHAND LOCATION - PUNE WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS ONLY