1201 L1 Support Jobs - Page 9

Hiring For Product Support Experience 1+years in product support, Technical Support Candidate must have exp in Microsoft tools Package upto 5.5 Lpa Location- Hyderabad Qualification- Any Graduate For more Info Call Priyanka 9366772439 mail id- priyanka@manningconsulting.in

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Ticketing system for example ServiceNow and Remedy Act as the first point of contact for users reporting IT issues or requesting services. Manage Voice call logs Comm skills (English has to be neutral and clear) In person - 2nd level 6LPA MAX Required Candidate profile Ideal person to have exp managing int. voice process, should be good with managing the flow, exp with ticketing/monitoring tools. escalate complex or unresolved issues to appropriate support tiers

Kindly mail us your resume to Madhumitha.visampalli@cgi.com for quicker response, will call back once we receive it. Role & responsibilities SSE-Java prod support and Maintenance, L1 and L2 Support, core Java and SQL Position Description Looking for experienced SE/SSE level java production support and maintenance. Location will be Bangalore and should be ready to provide support in Shift. Primary Skill: Excellent Java , Spring boot with Microservices Knowledge • Excellent Kafka, Camunda, Linux and any other Scripting knowledge • Medium exposure to SQL, Postgres and MongoDB . • Exposure to Cloud concepts(kubertnets) and Jason • Exposure to AI, Automation tools etc will be an added advantage P...

The Customer Care Executive will be the first point of contact for BusinessTime customers, ensuring timely and effective communication, troubleshooting, and issue resolution. This role is critical to maintaining our company's reputation for exceptional service and customer satisfaction. Role & responsibilities Respond promptly to customer inquiries via phone, WhatsApp, email, or chat. Provide clear and accurate information about BusinessTimes products, subscriptions, and technical support procedures. Coordinate with technical and operations teams to resolve complex issues efficiently. Guide customers on installation, app usage, and troubleshooting common problems. Maintain service-level agre...

Job Overview The Planisware BU Administrator will be responsible for the end-to-end administration, configuration, and support of the Planisware platform for the assigned Business Unit. The role requires balancing technical expertise with strong business engagement ensuring that system configurations align with BU requirements, integrations run smoothly, and users are supported through training and guidance. Acting as the Single Point of Contact (SPOC), the BU Administrator will bridge the gap between IT and business stakeholders. Responsibilities: 1. System Configuration & Administration Configure Planisware modules such as Planning, Scheduling, Cost Management, Resource Management, Portfol...

Technical Support Engineer (Spanish-speaking)!!!! Support global clients via email, chat & calls, troubleshoot, monitor live systems, automate reports, and ensure smooth operations. Must be fluent in Spanish & English with 2+ yrs in tech/app support.

Role Overview We are looking for an experienced and driven Lead Product Support to manage and guide a team of support engineers, ensuring the timely and effective resolution of complex product issues. In this role, you will act as the escalation point for unresolved technical problems and coordinate closely with Engineering, Product, and Customer Success teams to address root causes, improve product stability, and enhance customer satisfaction. Key Responsibilities • Lead a team of support engineers, providing technical guidance, mentoring, and performance management. • Own high-priority incidents and drive them to resolution through structured problem-solving and cross-functional collaborat...

Job Role Salary Salary should not be a constrain for a good resource Industry Office Equipment / Automation / IT Software & Software Services / Electronic / Security and Surveillance Functional Area Customer success care+ Role Technical Associate Employment Type – Permanent Job, Full Time Work location – Ahmedabad (Candidates from/working in Gujarat only) Working days & Shift – 5 Days Working Week & Regular Day shift (complete work from office) Role would require day in day out client interactions over telephonic calls and remote session over any desk or any other remote tool. End to End software implementation: installation, configuration, integration, defining various policies as per the c...

Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, and prio...

On Roll Technical Support International Voice process (Its Rotational shift) Company DXC Exp 1 To 2 Yrs Looking for Immediate joiners or 15 days with Good Communication Looking for Excellent Communications with Good Attitude Candidates Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application ...

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Job Role Role would require day in day out client interactions over telephonic calls and remote session over any desk or any other remote tool. End to End software implementation: installation, configuration, integration, defining various policies as per the client requirements etc, and get the certification of completion from the client. Train the users functionally and technically on our various softwares aspects. Provide technical support along with basic trouble shooting on L1 Level and provide ad-hoc training to customers who use the companys product, replying to inbound queries. Responsible for database support, troubleshooting the problems by writing SQL queries, deploy new patches on...

Role & responsibilities Taking ownership of customer issues reported and responds to customer inquiries to ensure customer needs are met. Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues and/or refers more complex technical problems through a defined escalation process. Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame. Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation. Identifies, evaluates, ...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CO...

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

About the Company: ZaranTech is an Edtech company and we provide Individual and corporate/group training in SAP, Workday, Cloud Technologies, DevOps, Salesforce, Oracle, Management certifications, and many more. And help IT professionals upskill. We are a USA-based firm with an offshore office in Bangalore, India Key Responsibilities: Daily resolve Tickets raised by students with a turnaround time of less than 24hrs. Solve basic common user problems in real-time, including software functionality problems and questions; data communication/internet/networking troubleshooting; installation problems and questions; and OS and browser-related issues. Escalate top-priority, production-critical issu...

Act as the first point of contact for all IT-related inquiries and support requests phone, email, chat, in-person Log, categorize and create tickets for incoming calls and request using the IT ticketing system Provide Remote support for the L1 Ticket

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Role & responsibilities Resolve service issues by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Troubleshooting technical issues Speaking to customers to quickly get to the root of their problem. Worked in FMCG/ Logistics Industry Knowledge of SQL, DMS Immediate Joiners Preferred Traveling required

Strong knowledge of Microsoft SQL, PL SQL,troubleshooting. Exp : 3+ Yrs of relevant experience in L1 Support in Industrial Applications Working Environment: 6 days working, 24x7 rotational shifts, Location: Ahmadabad. Required Candidate profile Experience in SQL, PLSQL, PLC, SCADA, Server, Troubleshooting Male candidates on;y

Job description : Designation : Executive & Sr. Executive (International Voice Process) Languages Known : English Qualification : HSC passed / Any graduate / arrear can be considered Notice period : Immediate Joiners Interview Venue : HEXAWARE TECHNOLOGIES / BPS ; Chennai one SEZ IT PARK - GATE 2 ; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, ,MCN Nagar Ext, MCN Nagar Extension, Thoraipakkam, Chennai -Tamil Nadu 600097 Salary : For Experience - 6 months to 5 years (upto 4 LPA). Desired Candidate Profile: 6 months to 5 years of Experience in technical support (complaint handling, L1 Support, router, switches) with proper documents is mandatory with excellent communication. Candida...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Both Way Cab Contact - 9636487945 (Poshika) Perks and benefits 5 Days Working Allowances and Incentives

Responsibilities: * Manage customer queries via email & calls * Maintain high customer satisfaction ratings * Collaborate with development team on bug fixes * Provide L1 support for software applications * Resolve issues promptly *Good Communication