863 L1 Support Jobs - Page 14

informix DBA L1 Support

Technical Support Engineer, Bengaluru (0-3 years experience can apply) LOOKING ONLY FOR IMMEDIATE JOINERS - CTC: 4.6 - 5.8 LPA ( Depending Upon Last 30% Hike ) - B.Tech/BCA/B.E/ B.Sc Comp Sc. Freshers can also apply - Excellent English communication skills mandate (both verbal and written) - 24*7 shift Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Hi Candidate, Opening for Application Support Experience: 2 years to 4 years Position: Permanent Location:(CBD Belapur) Job description Essential Duties and Responsibilities: • Ensuring the best customer experience by providing superior level of customer service and maximum availability at all times • Log all incidents, service requests and problems, accurately following the practices defined for each process, including updates to existing tickets • Diagnose, prioritize, troubleshoot and resolve incidents where possible, or escalate where necessary, within Service Levels, following pre-defined processes accurately. • Timely and accurate documentation of work performed, to the standard requir...

Min 1 yrs exp BPO Voice Quality Analyst on paper International Banking Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call/Whtsapp cv AMIT 8851792136, Neha 8287267407 if you have Tech Support EXP Perks and benefits PF & ESIC plus Good Leave policy

Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call anusha@7815982900 call harshitha@7848820045

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Int...

Job Title: Technical Support Executive (Chat Process) Employment type: 6 Months Contract Work Location: Work From Office (Koregaon Park, Pune ) Shift Type: Night Shift NOTE: This is a Technical Support - Chat Process role for our Cloud Help Desk product and this position requires to Work From Office (Mon - Fri) in the night shift from our office located at Koregaon Park, Pune. Essential Attributes to do this job: Technical Expertise: Strong understanding of IT concepts, networking, and cloud-based applications. Troubleshooting Skills: Ability to diagnose and resolve issues efficiently. Customer Support Experience: Proven track record in a technical support role, preferably in SaaS or IT envi...

Job Description: Manage IT deliverables for Voice support across multiple shift with rotational weekly offs • Have close working relationships with IT support teams, IT service management, business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. • Process clients requests in line with the organization’s security policies, existing mainframe access control lists.• Display the highest standards of professionalism, email etiquette and ownership in handling each request and driving it to resolution. • Display a team-spirit and work in cohesion to effectively manage requests and sub-tasks. • Manage Deliverables for Voice and Chat support • ...

Hello, We are hiring for Technical Support International Voice for one of the Big4 Client. Kindly reach me - sangeeta.p@dynpro.in/ WhatsApp- 9938562573 Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support International Voice Process Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Only Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

As a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity. You'll strike a balance between client and business needs. Collaborating among and across teams ensures th...

COMPANY DESCRIPTION About CAMS : Computer Age Management Services (CAMS) is the leading Mutual Fund Transfer Agency to the Indian Asset Management Companies servicing ~70% of the MF Industry AUM. CAMS is also a technology enabled service solutions partner to Private Life Insurance, Private Equity Funds, Software development / maintenance and Payments. The mutual fund business constitutes ~90% of the groups revenue. Besides serving as a B2B solutions partner, CAMS brings a unique ability of B2C to serve the end customers through a variety of touch points such as pan India network of Service centers, Call centre and Online Services. The company was incorporated in year 1988, has four back-offi...

Description: As a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity. You'll strike a balance between client and business needs. Collaborating among and across tea...

Provide L1/L2 technical support via calls. Troubleshoot hardware/software issues, resolve tickets, and ensure SLA compliance. Use tools like ServiceNow. Collaborate with teams to deliver timely IT solutions and excellent customer service.

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Location : Bangalore (Electronic City) & PUNE - HINJWADI Salary : Rs 4.20 LPA FOR 1 YEARS PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the ...

Life on the team Its an exciting opportunity for a technical role in Computacenters dynamic and rapidly expanding Network team. You will bring your IT experiences and deliver the quality of services to our customers across the globe and will help us to shape the team. Youll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Once you started journey in Computacenter, you’ll get to know the work lifestyle and culture of Computacenter in no time. What you’ll do Remote management - Perform a range of technical work activities remotely to meet business and customer requirement...

Role & responsibilities Interface with existing / new customers over phone and/or email Good experience in Application support/ technical support Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs Manage customer expectations of response time, issue resolution and quality support Generate report on need basis Provide periodical summary report on calls / issues Escalate issues appropriately Analyse and provide feedback to reduce the number of issues experienced by customers Update ITSM tool / Issue Tracker with root cause and resolution steps against calls tracked Update job knowledge ...

Warm Greetings from Rivera Manpower Services! Were Hiring – Technical Support Executive (US Shift) Location: Bangalore Shift: US Rotational Shifts (Night) Availability: Immediate Joiners Only Experience: Minimum 1 year in Technical Support (Voice Process) Eligibility Criteria: Minimum 1 year of experience in technical support Excellent communication and problem-solving skills Strong understanding of Microsoft products and troubleshooting techniques Willingness to work in night shifts (US hours) Graduate or Undergraduate with relevant experience Roles & Responsibilities: Handle inbound calls and assist customers with technical issues Troubleshoot Microsoft products (Windows OS, Outlook, Offic...

Position Name: L1 Desktop Support Engineer Education Qualification: Diploma in Engineering or Graduate Experience: 1 to 4 Years Location : Gift City, Gandhinagar SHIFT TIMING : ROTATIONAL SHIFT Desired Skills: Excellent Hardware, Software and End-User Network troubleshooting skills Hands on Experience in installing and configuring of Laptops, Desktops, thin clients and Workstation Good understanding of AD Domain and Workgroup systems Hands on experience on Windows 7, Windows 10 and Windows 11 Operating System installation and configuration Hands on experience on software installation like MS Office, Outlook Configuration, CRM Client, Etc. Account Management on Active Directory will be an add...

*Position: Technical Support Officer Voice (International Process)* Salary:For Fresher- 23,000 in-hand/ For Exp-up to 37,000 in-hand + Incentives + Appraisals + Cab Facility Eligibility Criteria: Graduate or Postgraduate (No current students) Fresher can apply (B.Tech and B.Sc only ) Minimum 6 months of exp ( any Graduate can apply ) Strong English communication skills LOCATION - NOIDA ( BOTH SIDE CABS ) Key Responsibilities: Voice-based Technical Support for international customers Networking, troubleshooting, and resolution Internal team collaboration *Contact - HR RAHUL ( 9289947801) WhatsApp and call*

Greeting from Infosys BPM Ltd, We are hiring for MuleSoft, MIM, L1 support- Service Desk, TOSCA, EWM, Poer BI skills. Please walk-in for interview on 18th July 2025 at Bangalore location. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-217944 Interview details Interview Date: 18th July 2025 Interview Time: 10 AM till 1 PM Interview Venue: Bangalore :: Infosys JP Nagar Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 10...

1 to 5 years of experience in Application Support Strong understanding of application architecture, databases (SQL), and troubleshooting techniques Familiarity with ticketing tools (JIRA, ServiceNow,BMC) Provide support to end-users when needed Required Candidate profile Provide day-to-day technical support for applications,resolve issues within defined SLAs. Hands-on experience supporting web-based applications, troubleshooting technical issues. Perks and benefits To be disclosed post interviews

1. Provide support to HQ and outlets on troubleshooting, software/hardware installation and configuration, routers and firewalls maintenance, set-up of systems and peripherals within the company 2. Remote desktop support for MS Office 365, Teams,

Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rat...

Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call anusha@7815982900 call harshitha@7848820045

Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English