1201 L1 Support Jobs - Page 14

EduBridge is India's leading workforce development platform, delivering employment-focused skilling solutions to youth across the country. We are on a mission to bridge the gap between education and employment, and we are looking for an experienced Service Desk Trainer to join our growing team! Role & responsibilities: As a Service Desk Trainer , you will train aspiring professionals in: Service Desk Fundamentals IT Support & Helpdesk Operations Technical Support & Customer Handling Your role is key in preparing learners to step confidently into real-world IT support and service desk roles in top organizations. Deliver high-quality, interactive training sessions (online/offline) aligned to E...

Role & responsibilities Handle tickets on the helpdesk/service desk efficiently. Troubleshoot desktop hardware and associated peripherals. Navigate user accounts with proficiency. Resolve more complex support ticket requests independently. Provide support and guidance to new team members. Manage call lengths, handle time, and after-call work effectively. Promote teamwork and contribute to contact center success.

Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...

Job Description Operations Support Engineer About the Role We are looking for an Operations Support Engineer to manage and support our applications, which are core Java-based systems integrated with Oracle and MongoDB databases. The role requires strong expertise in application support, monitoring, Linux, scripting, and IT service management. The candidate will be responsible for ensuring high availability, stability, and performance of the applications and their associated infrastructure. Key Responsibilities Provide L1/L2 operations support for business-critical applications. Monitor application health using Grafana, Nagios, and Zabbix dashboards. Perform incident management, troubleshooti...

Role & responsibilities Handle tickets on the helpdesk/service desk efficiently. Troubleshoot desktop hardware and associated peripherals. Navigate user accounts with proficiency. Resolve more complex support ticket requests independently. Provide support and guidance to new team members. Manage call lengths, handle time, and after-call work effectively. Promote teamwork and contribute to contact center success.

Install, configure, and troubleshoot FTP/SFTP servers on Windows systems Install and configure Microsoft Office applications (Word, Excel, Outlook, etc.) Troubleshoot biometric attendance devices and basic CCTV camera/NVR connectivity issues Required Candidate profile Strong troubleshooting skills across hardware, software, and network issues Basic understanding of networking concepts (IP, DNS, DHCP) Familiarity with IT asset management practices

We are hiring for an international technical support associate. Location-Noida Experience- 1+ Year Salary-up to 6 LPA (30% hike over current CTC) Requirement: Candidate should have minimum 1 year of experience in international technical support role. Skills Required: Active Directory Troubleshooting Remote Support L1 Support VPN Outlook Configuration etc. Immediate joiners preferred Riya Puri 7042475336 riya.puri@nlbtech.in

Responsibilities: Provide L1 and L2 technical support to end-users remotely and in-person. Troubleshoot and resolve hardware and software issues, including: o Desktop/laptop computers o Printers/scanners/fax machines o Network connectivity issues o Software installations and upgrades o Email and other applications Install, configure, and maintain computer systems and peripherals. Perform routine system maintenance tasks, such as backups and virus scans. Document all support requests and resolutions in the ticketing system. Escalate complex issues to senior IT staff when necessary. Participate in on-call support rotation as required. Assist with IT projects, such as network upgrades and softw...

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Int...

L1 Support Engineers with expertise in Windows Desktop Support strong communication skills for voice-based support. Troubleshooting hardware/software issues, resolving end-user queries, providing remote/onsite technical assistance in IT Company Required Candidate profile Provide L1 voice-based technical support for Windows desktops, laptops, and peripherals Troubleshoot Windows OS, MS Office, Outlook, internet Handle incidents, service requests, escalations via calls Perks and benefits Perks and Benefits

Hello Everyone, We are hiring from technical support international voice process for one of the Big4 clien t. Kindly reach me on What's app 9353629875 soumya.s@dynpro.in Technical Support (International Voice Process) Payroll: Dynpro ( Contract2Hire) Experience: 0- 3 Years Graduation Rotational Shift Work Location: Hyderabad ( Mind Space ) Hybrid Model Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window ...

Company: Accenture 6 month Contract bass Payroll crownsolution Looking for 2 to 5 Yrs Ctc will be 2 to 4 LPA Looking for 15 Days Or Immediate With Good Communication Interested candidates can apply to This Number 9611446226 geetha@crownsolution.com anu@crownsolution.com 8088317273 Candidate should have all the documents As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, utilizing your exceptional communication skills to ensure our world-class systems operate smoothly. You will be dedicated to maintaining quality and will leverage your deep product...

Dear All, Work Location: Bengalore Contract Duration : 1Year Work Exp:0-3 Years Budget: 6 LPA N.p:Immediate to 15 Days Work Mode: Work from Office Interview Mode:L1 Virtual,L2 face 2 face Position name: L1 Support Must Have: 1) Good Communication Skills

FACE-TO-FACE Hiring for Technical Support Role INTERVIEW LOCATION- Bangalore (Whitefield / Electronic City) Experience- 1-3 Yrs

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Jaipur. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits After 3 month Both sides Cab -Excellent communication skills required. Relocation Benefits Only applicable for out of Jaipur Candidates 14 days Free Hotel stay ( Dual occupancy) One way Travel ticket To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Surbhi- 788 029 2299 **NO PLACEMENT CHARGES** Warm Regards, Eshu yadav HR TEAM KVC CONSULTANTS LTD.

Skills and Ability Comprehensive understanding of typical home network deployments is required. • The candidate must be able to identify a diversity of networking home devices specific functions, configurations, and interactions. • Candidate must have immaculate English communication skills. • Candidate must be well mannered and demonstrate a high order of customer services skills. • The candidate must be attentive to detail. • Candidate must have excellent analytical, organizational, and time management skills. • Candidate must be able to perform well in a steep learning curve. • The candidate must be able to sell support contracts. Communication English: Excellent, VNA 5 Accent: Neutral Ab...

Roles and Responsibilities Provide Level 1 (L1) and Level 2 (L2) application support for various applications such as FINNONE, LMS, LOS is must SQL, Oracle, and other related systems. Troubleshoot issues with software products using problem-solving techniques to identify root causes of problems. Collaborate with cross-functional teams to resolve complex technical issues affecting business operations. Develop strong relationships with stakeholders through effective communication and issue resolution. Ensure timely escalation of critical incidents to senior team members when necessary. Desired Candidate Profile 4-8 years of experience in IT industry supporting multiple applications simultaneou...

GREETINGS FROM TECH MAHINDRA Spot offers for Immediate Joining!!! Process- International Voice Education-UG/Grad/PG Minimum 1year of experience is required in International Inbound Voice ( No Domestic/Mapping/ Content Review/chat/Fresher/Mortgage) ONLY IMMEDIATE JOINERS 5 days working 2week off WFO/2way cab Work location -Hitech city Performance based incentives /Bonus Interview round- Screening(HR) Versant Manager round CTC provided-3lpa CTC to 4.7lpa CTC If this opportunity excites you, please forward your resume to 7386973469 Warm Regards, HR SREEJA 7386973468.

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

As a Level 1 Support (L1) professional in a non-technical role, your main responsibilities will include: - Addressing user requests related to permissions and role assignments within applications. - Assisting users in resolving access issues and ensuring appropriate levels of access based on defined roles. - Ensuring timely updates and communication with users regarding the status of their inquiries. - Monitoring service desk performance metrics, including response times, resolution rates, and user satisfaction levels. - Providing regular reports to management on help desk activities, highlighting trends, challenges, and areas for improvement. - Creating and maintaining a knowledge base of c...

Greeting from Infosys BPM Ltd, Exclusive Women's Walkin drive We are hiring for L1 Support - Help Desk (Voice), TOSCA skills. Please walk-in for interview on 19th Sep 2025 at Bangalore location. Please note that candidates who have attended a walk-in interview within the last three months are not eligible as the cooling period is not completed Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-224762 Interview details Interview Date: 19th...

Position : Support Engineer- ETL/ Data integration Experience : 3-6 years of experience Work Location : Hyderabad | Pune | Chennai Notice Period : 0-15 Days Interview Mode : 1st round Virtual (Assessment Test) | 2nd round Technical round | 3rd round F2F at Apexon office Key Responsibilities: Provide L1 production support for complex ETL/data integration workflows using Informatica PowerCenter and PowerExchange. Monitor and troubleshoot ETL failures, data quality issues, and performance problems in batch and real-time pipelines. Support and maintain data pipelines involving Yellowbrick/Netezza or other RDBMS platforms. Develop and enhance Unix Shell Scripts to automate operational and support...

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.s@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems...

Role & responsibilities Definitive source of knowledge, technique, and expertise of operations. Strong knowledge of frontend technologies (react native knowledge preferred). First level analysis of issues and resolution according to level of issue occurred. Internal systems monitoring and analysis of issues. Knowledge of ticketing tools (e.g. Remedy), Kibana. Technical analysis of issues, investigation Providing workarounds for emergency fixes. Analyze repeating APM alerts/Incidents and provide fixes. Frequent coordination with Tech Leads and Dev team for fixing issues. Act and analyze in case any APM alert are crossing threshold. Tracking bugs and their probable fixes.

The TAC Support Engineer is responsible for providing technical assistance, troubleshooting, and ensuring the seamless operation of OTT and IPTV services. It involves diagnosing and resolving service issues to maintain high-quality video streaming.