1201 L1 Support Jobs - Page 15

Role Overview Join our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential. Required Qualifications 2-5 years in IT support/help desk environment Hands-on experience with multi-channel support: calls, emails, and chat Experience handling UK/international customer process Excellent verbal and written English; strong call etiquette compatible with US/UK voice process Practical experience with a ticketing system (ServiceNow mandat...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Min 1 year in Int.Tech Support Voice after graduation Must Have: Troubleshooting on Windows OS & Microsoft Office 365 Grads Only CTC: Up to 5.5 LPA Location - Hyderabad WFO Shift: 247 Shifts Both-Way Cabs Immediate Joiners DM - 8529546798

Role & responsibilities Tech Support-L1,L2,L3 PLS SHARE ME CV: galeiah.g@honeybeetechsolutions.com Job Description Must have: Mandatory skills: - International voice process, - Active directory, - Office 365, - Intune, - SharePoint, - IT Tech Support. - Excellent communication Note BPO experience is mandatory, for Tech Support Must Have Should have Service Desk Knowledge with strong communication Skill. Must Have Must have handled Physical/Virtual Servers. Should Know how to reboot, troubleshoot. Must Have Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools). Must Have System Admin knowledge on Cloud and On-prem Infrastructure. Must Have Should have moderate/fair...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Level : - L1+L2+L3 Job Role : - L1 : - Process Anywhere (solution) access request User creation, revocation, and modification Manage technical aspect of the solution - Troubleshooting issues, manage application, rollout any functionality / version upgrades" L3 : - Project Management related activities - Tracking business requirements, monitoring implementation progress Tool / Technology : - Customer Custom tool

Level : - L1+L2+L3 Job Role : - L1 : - Process Anywhere (solution) access request User creation, revocation, and modification Manage technical aspect of the solution - Troubleshooting issues, manage application, rollout any functionality / version upgrades" L3 : - Project Management related activities - Tracking business requirements, monitoring implementation progress Tool / Technology : - Customer Custom tool

Level : - L1+L2+L3 Job Role : - L1 : - Process Anywhere (solution) access request User creation, revocation, and modification Manage technical aspect of the solution - Troubleshooting issues, manage application, rollout any functionality / version upgrades" L3 : - Project Management related activities - Tracking business requirements, monitoring implementation progress Tool / Technology : - Customer Custom tool

Level : - L1+L2+L3 Job Role : - L1 : - Process Anywhere (solution) access request User creation, revocation, and modification Manage technical aspect of the solution - Troubleshooting issues, manage application, rollout any functionality / version upgrades" L3 : - Project Management related activities - Tracking business requirements, monitoring implementation progress Tool / Technology : - Customer Custom tool

Level : - L1+L2+L3 Job Role : - L1 : - Process Anywhere (solution) access request User creation, revocation, and modification Manage technical aspect of the solution - Troubleshooting issues, manage application, rollout any functionality / version upgrades" L3 : - Project Management related activities - Tracking business requirements, monitoring implementation progress Tool / Technology : - Customer Custom tool

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) ----------------------------------------------------------------------------- Job Location: Hyderabad. Skill - Customer Support / Technical Support Advocate Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 1 - 5 Years Work from office. 5 Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto Rs 5.5 LPA ---------------------------------------------------------------- Graduates with 2 year of international experience Salary upto Rs 7 LPA Language: Proficient in Eng...

Greetings !! We are hiring for----Service Desk Role with Leading IT Company. (Immediate Joiners) Job Location: Bangalore (Electronic City) & PUNE - HINJWADI Candidates residing in Pune and Bangalore can apply for the same. Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore / Pune Need Immediate Joiners Only International Experience is required Need Graduates with degree JOB DESCRIPTION Language: Proficient in English (Read + Write + Speak) Salary: Rs 5.5 LPA FOR 1 YEARS PLUS EXP Salary: Up to Rs 7 LPA FOR 2 YEARS PLUS EXP Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Se...

96283 73763 Greetings !! We are hiring for----Service Desk Role with Leading IT Company. (Immediate Joiners) Job Location: Bangalore (Electronic City) & PUNE - HINJWADI Candidates residing in Pune and Bangalore can apply for the same. Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore / Pune Need Immediate Joiners Only International Experience is required Need Graduates with degree JOB DESCRIPTION Language: Proficient in English (Read + Write + Speak) Salary: Rs 5.5 LPA FOR 1 YEARS PLUS EXP Salary: Up to Rs 7 LPA FOR 2 YEARS PLUS EXP Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web,...

Job Opening For Service Desk Qualification- Graduation required Profile- Service Desk, Incident Management, SLA, Ticketing tools. Experience minimum 1+Service Desk Package upto 4.5LPA Location- Pune Work Mode- Work from Office 5 days working & US shift For more information contact Priyanka Contact no- 9366772439 mail id- priyanka@manningconsulting.in

About the role: Broad Responsibilities: The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes, procedures and standards, and supporting the team in meeting deadlines for the escalated issues, utilising Service Desk to prioritise raised tickets. They act as a leader or mentor for new or evolving analysts in the APS team. The role is to be part of our Application and Production Systems team and requires either a prior experience or a dem...

Designation - Sr. Technical Process Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate US Shifts Immediate joiners only Interview - Svar, Ops (Virtual) No absconded cases Both Way Cab Contact - 9636487945 (Poshika) Perks and benefits 5 Days Working Allowances and Incentives

Greeting from Infosys BPM Ltd, We are hiring for L1 Support - Help Desk (Voice), TOSCA skills. Please walk-in for interview on 17th Sep 2025 at Bangalore location. Please note that candidates who have attended a walk-in interview within the last three months are not eligible as the cooling period is not completed Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume *** https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-224762 Interview details Interview Date: 17th Sep 2025 Interview Time: 10 AM...

Job description NAME OF PROJECT: Support Service Desk for Adobe's Digital Marketing/Media Enterprise clients. Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand t...

Hiring for Ad*be- Customer/ Technical Support Profile: - *Join Adobe’s Tech Support team *Assist global users with Adobe product issues *Troubleshoot software & licensing queries *Rotational shifts | WFO *Chance to Level up your IT support career! Required Candidate profile Eligibility: 1.Strong English & tech skills required 2. Knowledge of hardware would be preferred. *Salary- Upto 33K+ Lucrative Incentives* HR Alka- 8368867827 (Call/WhatsApp)

-Vision plus(V+) Production Support Monitor application and batch job alerts related to VisionPLUS. - Perf-orm daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc. - Handle initial triage of incidents and user tickets. Required Candidate profile Provide quick fixes&workarounds for known issues.Maintain SOP documentation& knowledge base for recurring issues. - Escalate unresolved or complex problems to L2/L3 teams.Prepare RCA&incident reports.

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1 & l2 -Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr experience is must US Shift timing Both way cab provided 5 days working 2 days rotational week off Immediate joining preferred Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining ) SALARY STRUCTURE : FRESHERS -- SALARY IS Rs 2.77 LPA Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints pro...

As a Support Executive at our company, your role will involve resolving L1 Support issues assigned by the L0 team. You will be responsible for monitoring help desk tickets, closing them in the system, and maintaining the status tracker. Additionally, you will prepare user manuals for new FICO issues, demonstrate expertise in end-to-end sales, A/P, and A/R, and resolve regular FICO L0 issues while maintaining the status tracker of issue resolution. Your knowledge of SAP FICO standard report execution will be crucial in this role. You will also need to understand issue complexity and effectively communicate with the L0 team. Qualifications required: - 1-2 years of experience in a similar role ...

Company:Kiya.ai Location:Pune Shift:Flexible Provide Level 1 and Level 2 support. Identify and troubleshoot issues related to on premise and cloud-based applications and services in a timely manner. Conduct basic investigation and follow standards to resolve or escalate. Monitor systems to optimize. Job Description: Provides support for production & non-production environments to ensure smooth application Performs complex troubleshooting. Works to ensure appropriate monitoring and alerting setup. Monitors system performance and health. Works on root cause analysis and problem management to address underlying technical issues. Articulates ideas and demonstrates a willingness to bring new idea...