1201 L1 Support Jobs - Page 13

Ensure smooth IT infra ops incl. networks, desktops & devices; monitor branch systems for uptime; provide first-level electrical support; resolve issues with teams/vendors; enforce banking IT security; and communicate effectively in English. Required Candidate profile IT experience in Bank with networks, infra & troubleshooting; skilled in managing desktops, laptops & peripherals; basic electrical support; fluent English for multinational collaboration.

About Organization: eClerx is hiring a Product Data Management Analyst who will work within our Product Data Management team to help our customers enhance online product data quality for Electrical, Mechanical & Electronics products. It will also involve creating technical specifications and product descriptions for online presentation. The candidate will also be working on consultancy projects on redesigning e-commerce customers website taxonomy and navigation. Company website link: www.eclerx.com Job Roles & Responsbilities: Ticket Management: Create, update, and track support tickets in Salesforce. Ensure all ticket details are accurately logged and updated in the system. Monitor ticket s...

Greetings from KVC CONSULTANTS LTD! We are hiring for Technical Voice Process for a leading ITES MNC in Noida and Gurgaon. OPENING FOR CUSTOMER/TECHNICAL VOICE OPENING ELIGIBILITY : UG/Graduates Eligible SALARY : 3LPA- 4.5 LPA [Hike Based on Last Drawn] 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits Both sides Cab -Excellent communication skills required. To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' HR Aditi- 89826 89969 **NO PLACEMENT CHARGES** Warm Regards, Eshu yadav HR TEAM KVC CONSULTANTS LTD.

AT&T Back Office & Technical Support-Require Excellent Spoken English Job Criteria: 1) Immediate joiners required Should be available to join us in the month of October. 2) Excellent verbal communication skills 3) Minimum 6 months of experience in an international voice process (Tech knowledge required) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings.Role & responsibilities Preferred candidate profile Excellent Eng...

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1 & l2 -Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr experience is must US Shift timing Both way cab provided 5 days working 2 days rotational week off Immediate joining preferred Pls call Santoshi 9176198282 for more info Thanks, Santoshi 9176198282

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Int...

Hiring Network - L1 & L2 Switching Routing Network Troubleshooting SD-WAN, Firewalls, VPNs, Wireless Controllers, and Load Balancers (Cisco, Juniper, Fortinet, AWS, Azure, etc.) VPCs, VNets, NSGs, subnets, and cloud gateways

Greetings from KVC CONSULTANTS LTD. We are hiring right now for------ Customer Support / Technical Support/ Service Desk Candidates residing in Pune and Hyderabad can apply for the same. Job Description -- PROFILE -1 -- Biggest IT MNC - Pune Hinjewadi Phase- 2 International Voice Service desk Eligible:-Graduates Desk required Salary:- Rs 4 LPA to Rs 5.5 LPA for 1 year experience candidates Salary:- Rs 5 LPA to Rs 7 LPA for 2 year experience candidates 5 days working / Cabs available PROFILE -2 -- Biggest IT MNC - Bangalore - IT CITY International Voice Technical Support Salary:- Rs 4 LPA to Rs 5.50 LPA for 1 year experience candidates Salary:- Rs 5 LPA to Rs 7.00 LPA for 2 year experience ca...

Greetings from KVC CONSULTANTS LTD. We are hiring right now for------ Customer Support / Technical Support/ Service Desk Candidates residing in Pune and Hyderabad can apply for the same. Job Description -- PROFILE -1 -- Biggest IT MNC - Pune Hinjewadi Phase- 2 International Voice Service desk Eligible:-Graduates Desk required Salary:- Rs 4 LPA to Rs 5.5 LPA for 1 year experience candidates Salary:- Rs 5 LPA to Rs 7 LPA for 2 year experience candidates 5 days working / Cabs available PROFILE -2 -- Biggest IT MNC - Bangalore - IT CITY International Voice Technical Support Salary:- Rs 4 LPA to Rs 5.50 LPA for 1 year experience candidates Salary:- Rs 5 LPA to Rs 7.00 LPA for 2 year experience ca...

Looking for L1 Support Engineers (Freshers) to deliver first-level IT support. Resolve hardware/software issues, escalate tickets & ensure smooth end-user operations. Strong knowledge on Hardware, Networking & Windows Server Required Candidate profile Graduates/Diploma with basic OS, hardware & networking knowledge. Strong problem-solving, communication & willingness to learn. Only Male Graduates (2017 to 2024) are eligible to apply

Roles & Responsibilities: Strong problem-solving and troubleshooting skills Troubleshoot and diagnose complex problems with software and hardware Installation of Routers , Switch , Firewall, LAn Cables Required Candidate profile Windows/Linux OS, NW Equipments like Server, Switch, Firewall, Security Certificates, Installation of Routers , Switch , Firewall, LAn Cables, DevOps and agile working methodologies

Position Purpose As a part of FRESH, SO FRESH (Support On FRESH) team provides a worldwide support as first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide the most efficient user experience for current and new systems (Integrity control, Jurisdiction and incident management). We communicate and coordinate Finance Production topics. We participate in the industrialization of the Group Finance departments promoting best practices and knowledge sharing and aligning tools, norms & methodologies. We rationalize finance production processes and rein...

Position Purpose Handle technical file transfer chain build requests Part of the Connexis Cash Technical Implementation team Deliver fully operational technical links (build + test) Handle Punctual Technical Customer migration projects Handle technical support level 1 Responsibilities Direct Responsibilities Responsible for compliance, build management and follow-up of file transfer technical links Perform all relevant technical requests Execute all pre-defined Test cases Trouble-shooting problems and failed tests cases Responsible for Activity reporting Produce all relevant KPIs for reporting Clarify requirements and cover the testing of finished features Support and answer queries from dif...

Responsibilities: * Troubleshoot software issues on Linux systems * Manage dialer system maintenance * Provide technical support via phone/email * Collaborate with product development team * Resolve customer complaints promptly Shift allowance

Were Hiring Technical Support Advisor (US Shifts) Eligibility: Graduate / Undergraduate can apply Experience: Freshers welcome Requirement: Excellent communication skills + strong technical knowledge in hardware and Windows Shift: US Shifts CTC: As per industry standards Roles & Responsibilities: Provide technical support to international customers via voice/chat. Troubleshoot issues related to hardware, operating systems, and Windows applications . Guide customers through problem-solving steps and ensure timely resolution. Maintain high levels of customer satisfaction (CSAT) by delivering professional support. Document all technical issues and resolutions accurately in the system. Work towa...

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CO...

Join our Service Desk team and be the first point of contact for international clients. Responsibilities include providing IT support, troubleshooting technical issues, logging tickets, and ensuring timely resolution. Call / WhatsApp: 7620801051 Required Candidate profile Ability to troubleshoot, log tickets, and resolve IT incidents within SLA. Comfortable working in 24/7 US rotational night shifts. Should have scored minimum SVAR 60 Immediate joiners preferred. Perks and benefits Performance Recognition & Incentives.

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Job Description: As a member of our Advisory Acceleration Centre at PwC, you will be part of a team that leverages PwC's leading-class global delivery capabilities to provide premium, cost-effective, and high-quality services. Your role will involve working on various advisory projects to support process improvement and enhance client outcomes. Key Responsibilities: - Collaborate with team members to deliver high-quality advisory services to clients - Analyze complex business processes and identify areas for improvement - Develop and implement innovative solutions to enhance client outcomes - Communicate effectively with clients and internal stakeholders to ensure project success - Stay upda...

Role & responsibilities Responsibilities: Provide Technical Assistance: Respond to user requests for technical assistance via phone, email, or in person. Troubleshooting and Diagnosis: Diagnose and resolve technical hardware and software issues, including operating systems (Windows, macOS), applications, printers, network connectivity, and other peripherals. Ticket Management: Log all support requests in a ticketing system, track progress, and ensure timely resolution and closure of tickets. User Account Management: Assist with user account creation, password resets, and access management. Hardware and Software Installation: Install, configure, and maintain desktop computers, laptops, periph...

MASS HIRING FOR TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION SALARY UP TO 5 LPA + INCENTIVES + 5 DAYS WORKING + FREE CABS. Call HR Mansi TO Schedule Your Interview @ 9257030238 Call HR Anjali To Schedule Your Interview @ 9257030239 Drop your Resume:- mansi@virtueplacement.com Role & responsibilities Handle inbound and outbound customer interactions via calls/chat/email. Understand customer needs and provide accurate solutions. Drive sales through consultative conversations and upselling/cross-selling where applicable. Meet performance targets (CSAT, Sales, Productivity, Quality, etc.). Maintain a high level of professionalism and empathy during all customer interactions. Preferred candida...

PRIMARY ROLE Troubleshoot application problems, identifying the issues and guiding users through corrective steps. Provide systems administration, monitoring and business/technical support. Provide System Administration / Access Management for all users of the system such as adding, removing, and updating access. Complete incident ownership including triage, investigation, escalations and post incident follow up. Performing root-cause analysis of application related issues and recommend solutions, liaising with other ITSM service towers and end users as required. Working with developers, other analysts and testers to ensure that production fixes and business process changes are fit for purpo...

We are Hiring Technical Support (Service Desk L1) APPLY FAST REQUIREMENT IS LIMITED - IMMEDIATE JOINERS ONLY Locations: Hyderabad (Hitech City / Bahadurpally) Experience: 0 TO 3 years (Freshers welcome!) Shift: 24x7 Rotational What you'll do: Act as first point of contact for IT issues (Voice Calls / Minimal Emails and Chat) Provide L1 Technical Support (AD, O365, Exchange, VPN, Citrix, Hardware, Network, MS Office) Log & track tickets in ITSM tools (ServiceNow / Remedy / HPSM) Escalate to L2 teams when required & ensure SLA compliance What were looking for: Strong communication skills Basic knowledge of Windows OS, Networking, AD, MS Office Minimum 6 months of international voice experience...

Subject: Job Opportunity Technical Support (Voice Process) Movate Technologies, Chennai Dear Candidate, Greetings from Movate Technologies (formerly CSS Corp)! We are currently hiring for the Technical Support Voice Process role at our Ambattur (Ambit IT Park), Chennai location. Please find the job details below: Job Title: Technical Support – Voice Process Work Location: Ambit IT Park, Ambattur, Chennai – 600058 Experience Required: Minimum 1 year in Technical Voice Support Educational Qualification: Any Bachelor’s Degree Roles and Responsibilities: 1.Assist US-based customers over voice calls 2.Handle multiple calls efficiently 3.Resolve technical issues related to networking and devices 4...

Hi All, we have urgent requirement for On Roll Technical Support. Company DXC technology Exp 0 To 1 Yrs Looking for Excellent Communications with Good Attitude Candidates Soft skills Comprehension/ Listening Fluency/ Thought Process Pronunciation/ Enunciation/ Speech Clarity Grammar Rate of Speech/ Pace Intonation/ Modulation Technical skills Office 365 Network related questions/VPN related PC troubleshooting Job Posting Title - Analyst III infrastructure services Job Description Summary Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support. Job Description Taking ownership of customer issues reported and ...