863 L1 Support Jobs - Page 13

Hiring Technical Support Associate (Freshers Welcome!) Location: Bangalore CTC: 4 LPA – 5 LPA Call & Book Your Interview Slot: 7829336034 /9380300644 Eligibility Criteria: Graduates / Undergraduates (awaiting results can apply) Excellent communication skills Strong technical knowledge with troubleshooting skills Familiarity with Microsoft products and Windows operating system Willing to work in US shifts Immediate joiners only Roles & Responsibilities: Provide technical assistance to global customers Troubleshoot issues related to Windows OS, Microsoft Office, hardware, and basic networking Deliver timely and effective resolutions via voice support Maintain quality and productivity metrics D...

Job Title: VMS SYSTEMS INTEGRATION SPECIALIST Location:- Chennai Onsite Interview Process: 2 Level of Technical interview Must have skills: Technical support experience of troubleshooting (US , UK, India clients ), Excellent communication skills, willing to learn and grow attitude Good to have skills: Knowledge on Java, AngularJS, SQL, Experience in System Administrator, Project Management, Business Systems Analyst, Testing Salesforce exp Working hours/schedule: 8 Hours / Night shift (5:30 PM to 2:30 AM)

Job Description: Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 Experience in Telecom will be added advantage. Roles & Responsibilities. To maintain high efficiency in handling escalated calls from L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rat...

Job Title: Tier 1 Technical Support Exigen Insurance Suite v2O Location: Hybrid/Remote Employment Type: Full-Time Shift: Night Shift Experience Required: 5-6 years Industry: Insurance / IT Services / Support Job Summary Seeking a proactive, experienced Tier 1 Technical Support Specialist with strong knowledge of the Exigen Insurance Suite v2O . You'll be the primary frontline support, responsible for effective issue triaging and resolution tracking to ensure user satisfaction and system reliability. Key Responsibilities Provide Tier 1 technical support for the Exigen Insurance Suite v2O. Act as the first point of contact for userreported issues and service requests. Perform issue triaging, d...

Required min 1 year of experience in IT Service Desk(International) Must have Hands on exp on Microsoft Applications and Windows OS Location- Hyderabad 5 Days working WFO| Rotational Shifts CTC- 5LPA+ Variables Any Graduate

XPLN GmbH is a Germany-based data analytics company offering competitive intelligence to leading e-commerce players. We are looking for a Product Support Specialist who brings both technical expertise and a proactive approach to improving systems and workflows. As a freelance Product Support Specialist, you will work with global teams to ensure data accuracy, investigate technical issues, support product teams, and contribute to process optimization. Key Responsibilities Monitor and validate crawled product data from marketplaces like Amazon and eBay. Detect, analyze, and document technical issues using tools like Jira or YouTrack. Coordinate with developers to ensure timely resolution of re...

Role: L1 Specialist Location Delhi and NCR Years of Experience & Educational Qualifications: We are seeking a skilled and enthusiastic L1 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 5 to 8 years of prior experience. CS - L1 engineer L1 CS Specialist for Delhi-NCR 1. preferably has a proptech background. if no proptech background, then someone who understands supply chain management systems and is from that background or from manufacturing ERP background. 2. Experience 8 years and above. Exceptional resumes regardless of experience can be brought up for review. 3. semi technical with basic knowledge of SQL server 4. Has experience ...

Role: L1 Specialist Location Bangalore and Mumbai Years of Experience & Educational Qualifications: We are seeking a skilled and enthusiastic L1 Client Servicing. The ideal candidate will have a bachelor's or master's degree in technology, along with 5 to 8 years of prior experience. CS - L1 engineer L1 CS Specialist for Bangalore & Mumbai 1. preferably has a proptech background. if no proptech background, then someone who understands supply chain management systems and is from that background or from manufacturing ERP background. 2. Experience 8 years and above. Exceptional resumes regardless of experience can be brought up for review. 3. semi technical with basic knowledge of SQL server 4....

Narrative Description: Working in Level 1/2 support environment, the Level 2 Support Engineer is an individual that is capable of addressing a large majority of support issues raised by the Level 1 and StayinFront customers via Phone, Email, and Ticketing portal. Role & responsibilities: Resolve all Level 1/2 issues or provide a suitable workaround within a specific time period. Ensure all emails and calls are answered in a timely manner and follow up on each issue to closure. Identify the root cause of issues and data defects. Escalate issues as needed to Level 3 within a specific time period and follow up with a view to close. Ensure all tickets meet the targets for resolution, escalation,...

Role: International Technical Support (Voice) Skills: Windows troubleshooting, Service desk, Microsoft application Exp: Min 1 Year in int voice technical support Work from Office Location: Hyderabad Contact: divyam@genesishrs.com |8905344933

Role & responsibilities Managing customer inquiries and issues through calls and emails. Daily monitoring and resolution of customer-reported issues. Analyzing customer issues and traffic data. Providing remote product and feature training to customers. Coordinating with other teams, including L2 tech support, vendors, product, and business teams. Participating in product and released feature User Acceptance Testing (UAT) and collecting feedback Preferred candidate profile • Good Communication skill voice and Email(written), Customer Handling and knowledge of technical support related process. • Knowledge of Windows OS, Web services, API & Postman • Well versed with MS office (Word, excel an...

Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joiners) Job Location : Bangalore (Electronic City) & PUNE - HINJWADI Salary : Rs 4.20 LPA FOR 1 YEARS PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities --- Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, ...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- Rs 4 LPA -- FOR 1+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clie...

HIRING FOR TECHNICAL SUPPORT FOR INTERNATIONAL VOICE PROCESS ASHUTOSH -8826528329 GRAD/UG WITH EXPERIENCE OF 1 YEAR IN SAME DOMAIN SALARY MAX UPTO 60000 INHAND LOC - GURUGRAM WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS ONLY

Position : NOC L1/L2 Location : Bangalore Experience: 2yrs 5yrs Notice : Immediate to 15days Key Skills required: Should be excellent in communication. Hands on experience on Network monitoring tools and Windows server experiences Hands on experience in ticketing tools preferable is Service now. Monitoring tool experience preferably Dynatrace. Provide technical support by answering/responding to phone/e-mail to client. Support remote users via Phones or emails. Management of Service and Supplier faults against SLA Targets. To follow up on the issue that have been escalated to their teams until the resolution. To report every alert/issue that has appeared in the shift and provides the info to...

KGiS is Hiring L1 IT Helpdesk Support (Hindi & English Voice Process) Location: Coimbatore Shift: Rotational Notice Period: Immediate / 15 Days Experience: 1 - 2 Years Position: L1 IT Helpdesk Support – Hindi & English Role Overview: We are looking for dynamic L1 Support professionals with excellent communication skills in Hindi and English to provide technical assistance to users and resolve basic IT issues. Key Responsibilities: Act as the first point of contact for end users for IT issues via calls and tickets Resolve or escalate incidents related to hardware, software, and network Provide support in Hindi and English (verbal communication) Accurately log, track, and update support ticket...

Provide Level 1 &Level 2 support to end-users across locations Handle incident and request tickets related to MIC Exchange (Microsoft Exchange) Win365 (Windows 365 Cloud PC) 1, Service Desk Support Executives, 2, Team Leads, 3, Quality Analysts Required Candidate profile Maintain ticketing system logs and ensure SLAs are met Escalate complex technical problems to L3 support or infrastructure teams Familiarity with ticketing systems like ServiceNow, Remedy, etc. Perks and benefits Perks and Benefits

To provide world-class service to all small business customers in a customer-centric environment Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin. Required Candidate profile Good knowledge in the Installation of Hardware & Software Work on Client Servers like Windows, Linux, UNIX.Cab Facility,Good communication skills candidates need to apply.

Hiring for Technical Voice support Must have min 2y exp after graduation skills - Active Directory, O365, ServiceNow CTC - Upto 6LPA Grads only WFO | US Shifts Location- pune Immediate joiners only contact - 8529546798 (Divisha)

Responsibilities: Provide L1 and L2 technical support to end-users remotely and in-person. Troubleshoot and resolve hardware and software issues, including: o Desktop/laptop computers o Printers/scanners/fax machines o Network connectivity issues o Software installations and upgrades o Email and other applications Install, configure, and maintain computer systems and peripherals. Perform routine system maintenance tasks, such as backups and virus scans. Document all support requests and resolutions in the ticketing system. Escalate complex issues to senior IT staff when necessary. Participate in on-call support rotation as required. Assist with IT projects, such as network upgrades and softw...

GREETINGS!! We are hiring for technical support associate For further queries, feel free to call or share your CV to Priyanshu 8884496981 Shiva 7996772782 Muskaan 8884496984 Job role: Tech advisor Salary : Fresher:4.7 lpa Experience: 6lpa US rotational shift Location: BTM Layout Only graduate freshers Experience with under graduation is fine Job Description: We are looking for a dynamic and tech-savvy Technical Support Executive to join our growing team. The ideal candidate will provide first-level support to customers, troubleshoot technical issues, and ensure timely resolution to enhance customer satisfaction. Key Responsibilities: Respond to customer queries via calls, chats, and emails r...

Min 1-2 Yr Exp Into Technical Support (International Voice - Mandatory) Any Graduate CTC - Up to 4-5 LPA + Allownces and Incentives WFO 24*7 US Shift Both Way Cab 5 Days Working Interview - Virtual Location - Pune Share CV's - harshaghrs@gmail.com Required Candidate profile Exp Considered After Graduation Only Perks and benefits NIGHT ALLOWANCES INCENTIVES BOTH WAY CAB'S

Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Varsha- 9251688428

Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Kamya-9084148502

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!