Knowledge Services Associate Consultant

WhatYoullDo:

• Effectively communicate with clients, internal project teams, and senior stakeholders to understand their challenges. Collaboratively drive our knowledge services strategy and providetimely updates on developments, whether weekly, monthly, or as required;

• Leverage data analysis, user research, benchmarking, metric reporting and consistent content audits to enhance content quality and address key areas of enhancement;

• Craft reusable templates, best practices, training manuals, and SOPs; mentor and coach client, project teammate, and junior members;

• Supervise content acquisition, integration, overall knowledge lifecyclemanagement and formulation of governance framework while ensuring timely and high-quality outcomes;

• Lead secondary research on companies (business models, SWOT, M&A, etc.) and market insights (industry growth, trends, challenges). Utilize specialized databases such as Evaluate Pharma, Adis, and Nexis for in-depth analyses;

• Assist teams in crafting actionable strategies based on industry/market analyses. Collaboratively determine project scope and link research to overarching business challenges;

• Ensure all information meets high-quality standards while respecting both short and long-term business objectives and deadlines, complemented by conducting QC checks on outgoing deliverables.

WhatYoullBring:

• A track record in research and knowledge services, ready to support diverse ZS practice areas and project teams;

• 36+ months of relevant knowledge services experience in IT/Consulting companies;

• An academic background in life sciences, biotechnology, or related disciplines such as B.sc (life sciences; bioscience), B. Pharma, or an MBAF;

• Experience in working on databases like Evaluate Pharma, Adis, Avention, Datamonitor, Nexis etc;

• Proficiency in computer applications, including MS Office, with an interest in Enterprise application/BI tools;

• Fluency in English with strong verbal and written communication abilities.

Additional Skills:

• Ability to navigate and excel in dynamic and less structured work settings;

• Professional experience in diverse, multi-national settings;

• Proactive, identifiesopportunities/challenges and takes initiative.