Key Accounts - Sales Manager [Elevator Industry only]

Assistant Manager Key Accounts

Department: Sales & Business Development

Location: [Bangalore]

Reporting to: Manager Key Accounts / Head Sales & Business Development

The Assistant Manager Key Accounts at EON Elevators will play a pivotal role in managing and expanding relationships with our most valued clients. This individual must exhibit exceptional professionalism, strategic thinking, and the ability to represent EON confidently to top-tier clients and decisionmakers. The role demands a high-caliber professional who can not only retain and service large accounts in elevator industry but also spearhead business development and secure largescale projects that fuel the company's growth.

Key Responsibilities

Serve as the strategic interface between EON and its high-value clients, ensuring premium client experience and satisfaction.

Identify, pitch, and win largescale projects by building strong rapport with senior decisionmakers in real estate, infrastructure, hospitals, and other verticals.

Drive end-to-end account management, from onboarding to delivery coordination, billing follow-ups, and renewal strategies.

Deliver customized proposals, presentations, and solutions tailored to the strategic needs of each account.

Coordinate across internal departments (Design, Installation, Service, Compliance) for smooth and timely execution of commitments.

Handle client escalations with ownership and urgency, ensuring swift resolutions and maintaining confidence in EON's reliability.

Maintain detailed account documentation, activity trackers, pipeline status, and performance dashboards.

Ensure growth of key accounts through upselling, cross-selling, and continuous engagement.

Represent EON Elevators in client meetings, project kickoffs, audits, and review presentations.

Lead key account reviews, generate MIS reports, and support senior management with client insights.

Key Skills & Competencies

Strong executive presence and polished communication

Confidence in dealing with CXOs, architects, and consultants

Excellent negotiation, persuasion, and problem-solving abilities

Ability to work under pressure and deliver results

High proficiency in CRM systems, Excel, and business reporting

Strong follow-up discipline and attention to detail

Qualifications

Bachelor's Degree in Engineering or Business Administration; MBA preferred

57 years of experience in Key Account Management in Elevators

Elevator/Infrastructure/Real Estate B2B experience is highly desirable

Proven ability to close large-value deals and handle high-stake clients

Behavioral & Protocol Expectations

Maintain utmost professionalism in client and internal interactions

Be punctual, responsive, and solution-oriented at all times

Uphold confidentiality and compliance as per company policy

Display team spirit while taking full ownership of your deliverables

Represent the EON brand with dignity and long-term relationship focus