Job Description Job Title: Assistant Manager B2B (Client Growth Specialist) Department: Sales B2B Department Location: Bangalore Package: 6 8 LPA Job Purpose: To drive client growth and revenue generation with sales in GMV Hydraulic kits, Machineries and other spare parts, and by building long-term relationships, strategizing account development, coordinating with technical, sales, and data teams, and ensuring client satisfaction across all verticals in the B2B ecosystem. Key Responsibilities: Act as the primary point of contact for a portfolio of B2B clients and build strong, long-lasting relationships. Understand client objectives and develop account plans to drive growth and meet revenue targets. Identify upselling and cross-selling opportunities and support referral-based business development. Collaborate with sales, technical, and marketing teams to align client proposals with needs. Conduct regular performance reviews, gather feedback, and act on it to enhance client satisfaction. Monitor client activity and market trends, ensuring value delivery and retention. Collaborate with internal teams (data analysts, engineers, support) to ensure operational success. Utilize CRM and database insights to make informed decisions and optimize client strategies. Coordinate the resolution of issues through timely internal communication with technical or data teams. Represent the company in networking events, industry expos, and client meetings to enhance visibility. Monitor competitor activities and identify areas of competitive advantage. Drive customer retention initiatives by ensuring continuous engagement and satisfaction. Qualifications & Skills: Bachelor's/Master's degree in Business Administration, Marketing, or relevant field (MBA preferred) 35 years of experience in B2B account management or client success roles Elevator Industry Strong communication, interpersonal, and negotiation skills Analytical mindset and ability to interpret data for strategic decision-making Ability to manage multiple accounts and align cross-functional teams Hands-on experience with CRM systems and sales reporting tools Behavioral & Professional Expectations: Client-centric approach with a proactive problem-solving mindset Highly organized and capable of multitasking across priorities Adaptable to a fast-paced, target-driven B2B environment High integrity, confidentiality, and professionalism Collaborative team player with a leadership orientation Effective under pressure and driven by results
Assistant Manager Key Accounts Department: Sales & Business Development Location: [Bangalore] Reporting to: Manager Key Accounts / Head Sales & Business Development Job Description Summary The Assistant Manager Key Accounts at EON Elevators will play a pivotal role in managing and expanding relationships with our most valued clients. This individual must exhibit exceptional professionalism, strategic thinking, and the ability to represent EON confidently to top-tier clients and decisionmakers. The role demands a high-caliber professional who can not only retain and service large accounts in elevator industry but also spearhead business development and secure largescale projects that fuel the company's growth. Key Responsibilities Serve as the strategic interface between EON and its high-value clients, ensuring premium client experience and satisfaction. Identify, pitch, and win largescale projects by building strong rapport with senior decisionmakers in real estate, infrastructure, hospitals, and other verticals. Drive end-to-end account management, from onboarding to delivery coordination, billing follow-ups, and renewal strategies. Deliver customized proposals, presentations, and solutions tailored to the strategic needs of each account. Coordinate across internal departments (Design, Installation, Service, Compliance) for smooth and timely execution of commitments. Handle client escalations with ownership and urgency, ensuring swift resolutions and maintaining confidence in EON's reliability. Maintain detailed account documentation, activity trackers, pipeline status, and performance dashboards. Ensure growth of key accounts through upselling, cross-selling, and continuous engagement. Represent EON Elevators in client meetings, project kickoffs, audits, and review presentations. Lead key account reviews, generate MIS reports, and support senior management with client insights. Key Skills & Competencies Strong executive presence and polished communication Confidence in dealing with CXOs, architects, and consultants Excellent negotiation, persuasion, and problem-solving abilities Ability to work under pressure and deliver results High proficiency in CRM systems, Excel, and business reporting Strong follow-up discipline and attention to detail Qualifications Bachelor's Degree in Engineering or Business Administration; MBA preferred 57 years of experience in Key Account Management in Elevators Elevator/Infrastructure/Real Estate B2B experience is highly desirable Proven ability to close large-value deals and handle high-stake clients Behavioral & Protocol Expectations Maintain utmost professionalism in client and internal interactions Be punctual, responsive, and solution-oriented at all times Uphold confidentiality and compliance as per company policy Display team spirit while taking full ownership of your deliverables Represent the EON brand with dignity and long-term relationship focus