Key Accounts Manager_ Cloud Sales

Job Title: Key Account Manager
Function: SalesReporting to: Business Manager

Responsible for end-to-end telecom, connectivity, cloud and cybersecurity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and cloud related new product solutions. Deliverables (Maximum 5-6 key responsibilities)

Deliverables

Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenueAugment solution selling, and drive new product penetration in emerging marketsCo-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc ) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control

Major Challenges:
To work in alignment with processes on Cloud, Cybersecurity, Data, VoiceTo work on retention of existing revenue as well and grow new products.Account Penetration & Product Penetration

Decision level

Prime: Final Decision Making authority, accountable to the Management
Shared: Decisions reached jointly with peers on a collective basisContributory: Makes a major contribution to a decision or policy judgment reached by others

Demonstrate (Key competencies)
Commercial AcumenNew Age Consultative SellingCustomer Service OrientationKey Account Planning & ManagementExecutive Presence ability to handle CXO discussionsEnterprise/ Carrier Product KnowledgeNegotiation skillsAbility to devise creative ideas to attract the target customers attentionRegular Follow up

Educational Level
Must have:MBA or equivalentPreferred:B. Tech. + MBA

Working Experience
Preferred:B2B Sales Experience in Telecom/ Technology domain