Key Accounts Manager - Quick commerce

Job Summary:

Key Accounts Manager – Quick Commerce

Key Responsibilities:

Account Management:

• Own and manage daily operations and business relationships with quick commerce partners.
• Ensure seamless onboarding, listing, pricing, and catalog accuracy across platforms.

Sales & Revenue Growth:

• Drive sales targets, monitor product performance, and identify growth opportunities across accounts.
• Collaborate with internal and external teams to increase product visibility and conversions.

Promotions & Campaigns:

• Plan and execute platform promotions, festive campaigns, and brand days in collaboration with partner teams.
• Track ROI of promotional activities and optimize for performance.

Analytics & Reporting:

• Analyze platform performance metrics like fill rate, stock-outs, order cancellations, etc.
• Share regular reports and insights to drive business decisions.

Stakeholder Coordination:

• Liaise with supply chain, category, marketing, and finance teams to ensure smooth operations and stock availability.
• Maintain strong relationships with platform category managers and vendor support teams.

Key Requirements:

• 3 years

  of experience with minimum

  1 year of experience

  managing accounts or categories in quick commerce (Zepto, Instamart, Blinkit, etc.).
• Strong analytical skills with proficiency in Excel or Google Sheets.
• Good understanding of quick commerce dynamics and e-commerce operations.
• Excellent communication, negotiation, and relationship management skills.
• Ability to manage multiple stakeholders and work under pressure.
• Graduate or postgraduate in Business, Marketing, or a related field.