Key Accounts Manager

Job Description

Client Relationship Management: Build and nurture strong relationships with clients to understand their needs, preferences, and objectives. Regularly engage with clients to provide updates on products/services, address concerns, and gather feedback. Working on strategic planning for existing accounts Working as a SPOC between Clients & the Organization. Generating requirements from new clients and existing clients. Responsible for getting new leads requirements and maintaining existing clients to enhance business relations. Make timely submissions and provide all the information to the client which is required for making an end client submission. Follow up with the clients on the progress of the submittals made Follow up with the Clients on regular basis Strategic planning & execution. Guide & motivate the team to source profiles, screening them and engaging with the candidates. Consistently maintain high shortlist to interview to select ratio. Be hands on in above activities and contribute significantly to the total closures. Information Gathering on key stakeholders and conduct meetings To operate from the customer location Responsible for developing new businesses across verticals/geography within the assigned customers Interacting with all stakeholders everyday within the customer and getting immediate opportunities and fulfill them Improve wallet share and mitigate competition by way of effective execution, speed and agility Invoicing accuracy and collections Team management/people management Requirement Sales responsibility and P&L Accountability for the business Have to be instrumental in dealing with the clients and streamlining collection process Reaching Sales Targets in terms of Clients acquired and MSA signed Driving Results and Efficiency Should have sales experience in IT staffing Recruitment industry in their career. Should have prior experience in client Management with Contract staffing of at least 10years Should be Self-driven and motivated to achieve success Must have excellent communication and inter-personal skills Exp 8 to 10years