Key Accounts Manager

Job Description

Business strategy Know the customer: Deeply understand customer behaviour, develop new customer insights Own the business: Co-own the P&L, develop the business model, understand where opportunities are and create a viable business to service them Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc. Know the competition: Understand on-line and off-line players. Ensure selection stays well ahead of the competition Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required Vendor Management Develop deep and long standing relationship with the vendors - to drive relationships from the strategic to the tactical Own the terms of business with the vendor - products, returns, ordering, etc. Ensure high-share of mind from the vendor. Build deep ties. Make vendors partners in driving disruptive changes for the category Market Understanding Develop a thorough knowledge of the market - short term and long term trends Have an in depth knowledge of competition and vendor and ability to influence the market Develop and implement industry best practices. move the industry with you! Selection and Offers Own buying cost improvement and overall portfolio management Manage in store promotions along with brands - make brands partners in customer communication Make the destination of choice for the customers through the largest and the greatest assortment of products on offer Drive portfolio management for best offers and discounts for the customers Purchasing and Inventory Key driver of working capital management and inventory - ensure an optimal Develop and manage a purchase strategy with the brands to ensure best selection along with the optimal cost and service. You should have: Educational background Graduation/MBA Knowledge of Retail, consumer goods industry is a plus Desire and ability to think like the customer Ability to translate strategies into execution plans and take them to completion Highly analytical Willing to take calculated risks to grow the category Excellent verbal and written communication with interpersonal skills Strong understanding of technology and business Must be willing to learn Ability to connect with people across teams & levels Strong bias for Action - works at a very rapid pace