US Financial Client Support- International Voice

Job Description

We are Hiring for Financial US Customer Support Role & responsibilities Role & responsibilities Answering Customer Inquiries: Responding to customer questions about products, services, orders, and company policies in a timely and accurate manner. Troubleshooting and Issue Resolution:Identifying and resolving customer issues, including technical problems, and escalating complex issues to appropriate departments. Providing Product Information:Offering detailed information about products and services, explaining features and benefits, and answering technical questions. Handling Complaints :Listening to customer complaints, empathizing with their concerns, and taking appropriate action to resolve them effectively. Processing Orders and Transactions: Handling order placement, processing payments, and managing returns, refunds, and exchanges. Preferred candidate profile Min 1 year of International Voice Exp. is mandatory Must be flexible to work in US Shift Graduation Mandatory Excellent Communication Required (No Pursuing Candidates/ Or Distance Graduation) Perks and benefits 5 Days working Sat- Sun off Both Sides Cab To apply share your cv at sophiya.massey@careernet.in or call/ whatsapp @Sophiya on 7042266439