Key Account Manager

farheen.akhtar@talentcorner.in

Position: Key Account Manager

Location: Grant Road, Mumbai

Office Timings: 10:30 AM – 7:00 PM (Monday to Saturday)

Salary Package: ₹30,000 – ₹60,000 per month (plus performance incentives)

About the Role:

mature, relationship-driven professional

face of the company for top accounts

Key Responsibilities:

• Build and maintain strong, long-term relationships with clients.
• Act as a

  point of contact

  for escalations, inquiries, and client support.
• Collaborate with Sales, Purchase, QA/QC, and Logistics teams to ensure smooth execution of client requirements.
• Take complete ownership of client concerns and drive them to resolution.
• Conduct

  regular client check-ins

  to build trust and engagement.
• Support sales by ensuring top clients feel valued, informed, and well-served.
• Prepare

  weekly client status updates

  and share insights with management.

Requirements:

• Excellent spoken and written English with a polished, professional presence.
• Proven experience in

  Relationship Management / Client Servicing

  (Banking, Corporate Accounts, Hospitality, or Customer Success preferred).
• Strong interpersonal, listening, and empathy skills.

• Ownership mindset

  : proactive, reliable, and accountable.
• Highly organized with strong follow-up and reporting discipline.
• Stable career background (no frequent job changes).