Key Account Manager - Quick Commerce

ProV Foods is an integrated healthy foods conglomerate based in Mumbai, specializing in dry fruits and staples. With a focus on quality and affordability, ProV Foods offers a wide range of premium dry fruits, nuts, seeds, and spices. Every ProV product undergoes stringent quality controls to ensure the highest quality natural produce reaches our customers.

Key Account Manager Manager - Quick Commerce

Duties & Responsibilities:

Sales and Revenue Growth:

• Develop and execute strategies to increase online sales and revenue through Q-commerce channels.
• Create clear, attractive product listings (images, descriptions, pricing) that match platform guidelines. Analyze sales data and market trends to optimize product listings and pricing strategies and customer feedback.
• Work closely with platforms (e.g., Blinkit, Zepto) to resolve issues, streamline deliveries, and maintain strong relationships.
• Identify new business opportunities and partnerships to expand the company's online presence.

Quick commerce Strategy Development:

• Develop and implement comprehensive Quick commerce strategies in alignment with the company's overall goals.
• Stay updated on industry best practices, emerging trends, and technological advancements to maintain a competitive edge.
• Ensure our brands meet platform performance standards.

Marketing & Performance Monitoring and Reporting:

• Monitor key performance indicators (KPIs) for Quick commerce accounts and regularly report on performance.
• Utilize data analytics tools to track and analyze sales metrics, customer behavior, and market trends.
• Run promotions, deals, and discounts tailored to quick commerce customers.
• Collaborate with the marketing team to create and implement online marketing campaigns, promotions, and product launches.
• Manage performance marketing for individual channels, Optimize the campaigns and identify opportunity areas to grow revenue.
• Ensure that Quick commerce platforms are effectively showcasing the company's products through compelling content and visuals.
• Run promotions, deals, and discounts tailored to quick-commerce customers.
• Monitor returns/refunds and improve processes to reduce issues.

Cross-Functional Collaboration:

• Work closely with internal teams, including marketing, product development, and supply chain, to ensure seamless coordination in executing Quick commerce strategies.
• Provide feedback to the product team based on market trends.

Must Have:

• 3-7 years in account management role in quick commerce with experience in fast-moving consumer goods especially Food / Snacks / Healthy Snacking / Dry Fruits.
• Proven track record of managing end-to-end product categories, including assortment planning, pricing, promotions, and inventory control.