Partner with the CEO to drive strategic planning, special projects, and high-priority initiatives. Act as a force multiplier for the leadership team, ensuring alignment, execution, and momentum on key decisions. Lead data-driven problem solving by leveraging analytics, dashboards, and business intelligence tools. Translate complex data into actionable insights and compelling narratives for internal and external stakeholders. Design, build, and scale internal processes and systems from scratch. Prepare executive-level communication, presentations, and reports. Act as a thought partner to the CEO and departmental heads to improve strategic clarity and operational efficiency. Maintain high standards of integrity, ownership, ethics, and discretion in all tasks. Desired Candidate Profile: 4-8 years of experience in consulting, analytics, or leadership roles in high-growth startups. Demonstrated ability to thrive in ambiguity, build systems from the ground up, and execute at high speed. Highly analytical, with proficiency in Excel, PowerPoint, and familiarity with data tools (e.g., Tableau, Power BI, SQL) a plus. Strong communication skills with the ability to influence and align cross-functional teams.
Provide outstanding customer service by addressing customer inquiries and resolving issues promptly and efficiently. Respond to customer inquiries through various channels (phone, email, chat, social media) and ensure timely and accurate responses. Assist customers in navigating through our products and services, providing guidance and troubleshooting as necessary. Maintain a deep understanding of our products, services, and company policies to provide accurate and up-to-date information to customers. Document customer interactions and issues in a detailed and organized manner using CRM systems or other relevant tools. Collaborate with internal teams such as sales, technical support, and operations to resolve customer issues and ensure customer satisfaction. Identify opportunities for process improvements and suggest enhancements to enhance the overall customer experience. Follow company guidelines and protocols for handling customer complaints, escalations, and special requests. Stay up-to-date with industry trends, market conditions, and competitors offerings to better assist customers and provide relevant information. Meet or exceed individual and team performance goals, including customer satisfaction metrics and response time targets. Desired Candidate Profile: Proven experience in a customer service role, preferably in a fast-paced environment. Exceptional verbal and written communication skills with a strong command of the English language. Ability to work both independently and collaboratively as part of a team.
Work Directly with Our Leadership – AI Internship Opportunity! 🤝 Are you an engineering student who loves AI, automation & cool tech hacks? We’re looking for students who are curious, hungry to learn, and ready to create magic with AI 💡 What you’ll get to do: ✨ Work on live AI & automation projects ✨ Build solutions that drive real impact ✨ Collaborate with a team reimagining consumer business through tech Your role may convert to full-time based on performance outcomes. *It's a paid opportunity. Let’s build the future of grooming together! ⚡
Position: Retention Marketing Intern Location: Gurugram Type: Internship (Full-time / Part-time) About the Role We are looking for a motivated Retention Marketing Intern to join our team and support initiatives that strengthen customer relationships, reduce churn, and drive repeat purchases. This role is ideal for someone passionate about digital marketing, customer engagement, and direct-to-consumer (D2C) growth. Key Responsibilities Assist in planning and executing retention campaigns through WhatsApp, live chat, and CRM platforms. Engage directly with customers to ensure high satisfaction, loyalty, and repeat business. Support CRM-driven customer journeys, including automated flows, reactivation campaigns, and loyalty communications. Collaborate with the marketing team to design personalized messaging and promotional strategies for different customer segments. Monitor campaign performance metrics (conversion rates, retention, ROI) and provide actionable insights for optimization. Conduct competitor and industry research to identify new retention opportunities in the D2C space. Contribute to improving the overall customer experience by identifying gaps in communication and suggesting enhancements. Requirements Must have prior Internship Experience Currently pursuing or recently completed a degree in Marketing, Business, Communications, or related field. Strong interest in digital marketing, customer retention, and CRM. Familiarity with WhatsApp marketing, live chat platforms, or CRM tools is a plus. Good communication skills, both written and verbal. Analytical mindset with basic knowledge of Excel/Google Sheets; exposure to campaign metrics is preferred. Enthusiastic, proactive, and eager to learn in a fast-paced D2C environment. What You’ll Gain Hands-on experience in retention marketing strategies across multiple channels. Practical exposure to CRM platforms and D2C business models. Skills in campaign management, customer engagement, and performance analysis. Opportunity to work closely with a dynamic marketing team and contribute to real business impact. Interested candidate can share there resume on jahanvi.parmar@themancompany.com
Company Description The Man Company is dedicated to providing premium grooming essentials for modern men. Celebrating natural ingredients, our products are free of harmful chemicals and infused with premium essential oils. We are committed to helping men look and feel their best, offering meticulously formulated products for aesthetic improvement. Our offerings are SLS and Paraben-free, ensuring a harm-free grooming experience. Role Description This is an on-site internship role for an Influencer Marketing Intern located in Gurugram. The Intern will assist in managing influencer partnerships, develop and implement marketing strategies, track campaign performance, and create engaging content. The role involves conducting research on new influencers, maintaining relationships, coordinating campaigns, and monitoring social media trends to enhance brand presence. Qualifications Skills in Influencer Partnerships and Relationship Management Experience or familiarity with Marketing Strategies and Campaign Implementation Research and Analytical Skills Content Creation and Social Media Management Excellent written and verbal communication skills Ability to work independently and as part of a team Strong organizational and time management skills Interest or experience in the grooming or personal care industry is a plus
About Company: The Man Company is a digitally native brand with an omnichannel presence offering head - to- toe range of grooming essentials for the modern gentleman to elevate their lifestyle. We believe that grooming is an integral part of every man’s daily progress, irrespective of his age, profile, or social status, which is why we strive to spread the importance of & enable people with access to high-quality grooming products. Our Story began back in 2015 with an aim to offer a “WoW” experience to all the men who are in pursuit of being a better version of themselves. Today, we are privileged to connect with millions of consumers every day with our exceptional products. Kudos to our strong & dedicated team who are continuously working together to help us build better every day. We look forward to people joining us who think differently and see things differently, who are ready for roles that come with both opportunity & challenges. Roles & Responsibilities: ● Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working. ● Build and maintain strong relationships with category managers and key stakeholders across platforms. ● Negotiate margins, marketing spends, and promotional budgets to maximize ROI. ● Coordinate with supply chain and logistics teams to ensure timely order fulfilment and optimal inventory levels on platforms. ● Monitor and resolve operational issues, including stockouts, pricing discrepancies, and platform penalties. ● Collaborate with the marketing team to create platform-specific promotional assets. ● Track and analyze platform sales performance, promotions, and ad campaigns. ● Prepare regular performance reports with actionable insights for management. ● Use platform dashboards to assess campaign effectiveness and identify optimization opportunities. ● Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies. ● Coordinate with distributors and warehouses for smooth operations on platforms. ● Manage campaigns for new product launches on e-commerce and quick commerce channels. Desired Candidate Profile: ● 3 - 5 years’ experience of strategically managing Quick Commerce marketplace activity. ● Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets ● Demonstrated confidence in a partner-facing role. Interested candidate can share their resume on jahanvi.parmar@themancompany.com Thanks & Regards Human Resource The Man Company
About Company: The Man Company is a digitally native brand with an omnichannel presence offering head - to- toe range of grooming essentials for the modern gentleman to elevate their lifestyle. We believe that grooming is an integral part of every man’s daily progress, irrespective of his age, profile, or social status, which is why we strive to spread the importance of & enable people with access to high-quality grooming products. Our Story began back in 2015 with an aim to offer a “WoW” experience to all the men who are in pursuit of being a better version of themselves. Today, we are privileged to connect with millions of consumers every day with our exceptional products. Kudos to our strong & dedicated team who are continuously working together to help us build better every day. We look forward to people joining us who think differently and see things differently, who are ready for roles that come with both opportunity & challenges. Roles & Responsibilities: ● Manage the day-to-day operations and hold the relationships with the platform POCs to ensure smooth business working. ● Build and maintain strong relationships with category managers and key stakeholders across platforms. ● Negotiate margins, marketing spends, and promotional budgets to maximize ROI. ● Coordinate with supply chain and logistics teams to ensure timely order fulfilment and optimal inventory levels on platforms. ● Monitor and resolve operational issues, including stockouts, pricing discrepancies, and platform penalties. ● Collaborate with the marketing team to create platform-specific promotional assets. ● Track and analyze platform sales performance, promotions, and ad campaigns. ● Prepare regular performance reports with actionable insights for management. ● Use platform dashboards to assess campaign effectiveness and identify optimization opportunities. ● Work with internal teams (marketing, supply chain, finance) to ensure alignment on platform strategies. ● Coordinate with distributors and warehouses for smooth operations on platforms. ● Manage campaigns for new product launches on e-commerce and quick commerce channels. Desired Candidate Profile: ● 3 - 5 years’ experience of strategically managing Quick Commerce marketplace activity. ● Proficiency in platform dashboards (Zepto, Blinkit Vendor Panel, etc.) and MS Excel/Google Sheets ● Demonstrated confidence in a partner-facing role. Interested candidate can share their resume on jahanvi.parmar@themancompany.com