Key Account Manager

key

Job Summary:

Oversee the end-to-end sales process of smart meter orders, ensuring seamless coordination between internal teams and external stakeholders. Securing Orders and managing project timelines, deliverables, and quality standards to meet customer expectations.

Key Responsibilities:

Enterprise Sales

Lead customer engagement and securing orders from key customers in the region

Identifying key personnel at customer organisation to enable favourable decision making

Top line accountability for the region

Achieving or exceeding Sales target

Market Intelligence

Monitor industry trends and competitors

Map customer needs to inform product strategy and roadmap

Provide valuable inputs for pricing strategy

Order Execution:

Monitor order execution progress and identify critical activities

Facilitate regular team meetings and address challenges

Coordinate with internal teams for GTP preparation, GA drawings, and prototype samples

Manage prototype submission, testing, and approval Coordinate with customer for manufacturing clearance and delivery schedules

Followup and realization of advance payment if applicable

Track and monitor manufacturing processes

Customer and Stakeholder Management:

Provide regular project status updates to customers and Management

Address execution concerns and raise issues to management Coordinate with DISCOMs and customer for inspections and dispatch instructions

Payment Recovery:

Collaborate with logistics for meter dispatch and document preparation in line with dispatch instruction

Coordinate with finance for invoicing Ensure timely payment collection from the customer based on the contractually agreed payment terms