Key Account Manager - Healthcare & Beauty

Job

Key

Key Responsibilities:

Account Management

• Onboarding & Manage portfolio of key accounts including major retailers, Healthcare & Beauty chains, and distributors
• Develop and execute strategic account plans to maximize revenue and market share
• Conduct regular business reviews and maintain strong client relationships
• Identify and pursue new business opportunities within existing accounts

Sales

• Achieve and exceed assigned sales targets and KPIs
• Negotiate pricing, terms, and promotional agreements with key accounts
• Monitor account performance and implement growth strategies
• Prepare sales forecasts and regular performance reports

Customer

• Build and maintain strong relationships with key decision makers
• Understand customer needs and provide tailored solutions
• Handle customer complaints and resolve issues promptly
• Organize and attend customer meetings, presentations, and events

Market

• Monitor market trends, competitor activities, and customer insights
• Provide feedback on market conditions to internal teams
• Identify opportunities for category expansion and new product introductions

Cross-functional

• Collaborate with marketing team on trade promotions and campaigns
• Work with supply chain team to ensure product availability
• Coordinate with customer service team for seamless order processing
• Support category managers with account-specific insights

Requirements:

• Bachelor's degree in Business, Marketing, Life Sciences, or related field.
• 5+ years of key account management or business development experience, preferably in the

  healthcare, beauty,

  or

  wellness

  industry.
• Proven track record of managing large accounts and delivering consistent revenue growth.
• Strong negotiation, communication, and presentation skills.
• Ability to manage multiple priorities and work cross-functionally.
• Proficiency in CRM tools (e.g., Salesforce, Zoho).
• Willingness to travel as needed.