Key Account Manager

Company Description

ERGO comprises a group of highly skilled professionals with over two decades of hands-on experience in international business. We specialize in aiding multinational corporations (MNCs) with customized solutions for doing business with India. Our expertise in diverse demographics makes us proficient in facilitating hassle-free market entry and business operations in India, maximizing benefits for our clients. We provide consultancy services for understanding market opportunities, shaping strategies, and making informed decisions about exporting, investing, and growing in India. As an extended office, we represent your interests in the Indian and South East Asian (SEA) markets.

Role Description

This is a full-time, on-site role located in Pune for a Key Account Manager at ERGO. The Key Account Manager will be responsible for managing and nurturing key accounts, developing business plans, providing excellent customer service, and conducting account management activities. The role involves daily tasks such as receiving new RFQ from customer, working with Purchase team in getting quotes, Finalizing quotes with customer, tracking project progressing and keeping customer updated about the same, strategizing customer-specific plans, and maintaining strong customer relationships. The Key Account Manager will act as a liaison between the company and its clients, ensuring client satisfaction and fostering long-term partnerships.

Qualifications

• Strong skills in Key Accounts and Account Management
• Proficiency in Business Planning and Customer Service
• Excellent Analytical Skills
• Effective communication and interpersonal skills
• Bachelor's degree in Engineering, Business, Marketing, or a related field
• Prior experience in international business or consultancy is a plus
• Ability to work independently and as part of a team
• Self starter