Key Account Manager - E Comm (Beauty & Personal care)

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Key Account Manager – E-commerce

• Manage end-to-end business on E-commerce & Q-commerce platforms (sales, profitability, operations).
  

implement Go to Market strategy with cross functional

• Drive revenue growth while optimizing contribution margins.
• Lead a team of operations executives to ensure smooth execution.
  

ake e-commerce portals partners in customer communication

• Monitor and improve key metrics such as fill rate, availability, and instock %
• Resolve platform-level operational issues proactively. - Analytics & Performance Management
• Use data-driven insights to track and improve platform KPIs.
• Conduct regular business reviews with platforms and internal stakeholders.
• Forecast demand and align supply chain to minimize stock-outs. - Cross-functional Collaboration
• Work closely with the marketing team to plan and execute joint campaigns.
• Partner with the category team to optimize assortment, pricing, and promotions.
• Coordinate with supply chain and finance teams for seamless execution. ---Skills & Competencies
• Strong understanding of E-commerce & Q-commerce ecosystem (Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, etc.).
• Proven ability to manage P&L and deliver business growth. - Excellent analytical skills with proficiency in Excel, BI tools, and data interpretation.
• Strong stakeholder management and negotiation skills. - Ability to lead and motivate a team to achieve operational KPIs.
• Effective communication and presentation skills. - High ownership, agility, and problem-solving mindset. ---Qualifications
• MBA or equivalent degree preferred.
• 4–7 years of experience in E-commerce account management, category management, or sales operations.
• Prior experience in FMCG, Beauty & Personal Care, or Consumer Goods is a plus.