Key Account Manager

Birth Marque

1 - 3 years

2 - 3 Lacs

chennai

Posted:15 hours ago| Platform: GlassDoor logo

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Skills Required

communication coordination marketing finance reports resolve contracts retention service management negotiation crm software salesforce

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a dynamic and results-driven Key Account Manager to build and maintain strong, long-lasting relationships with our key clients. The ideal candidate will serve as the main point of contact for assigned customers, ensuring client satisfaction and business growth through strategic account management.

Key Responsibilities:

Develop and maintain strong relationships with key clients to ensure long-term partnerships.
Understand client needs, goals, and challenges to offer tailored business solutions.
Manage the day-to-day communication and coordination with clients.
Identify growth opportunities within existing accounts to maximize sales potential.
Collaborate with internal teams (marketing, operations, and finance) to ensure smooth execution of client requirements.
Prepare regular reports on account performance, forecasts, and business trends.
Handle client escalations and resolve issues promptly.
Negotiate contracts and close agreements to achieve profitable results.
Ensure client satisfaction and retention through proactive service and follow-ups.

Qualifications & Skills:

Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
1–3 years of experience in Key Account Management, Sales, or Client Servicing.
Excellent communication, negotiation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Proven ability to manage multiple accounts and deliver results under deadlines.
Proficiency in MS Office and CRM software (e.g., Salesforce, Zoho CRM).

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

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